Manolo Santos | Page 27

Best car buying experience ever!!! Sara and Jack were amazing!! Jack waited for me and my daughter to test drive the Mini after hours. We got there around 8:30 PM, but that didn't stop Sara and Jack were amazing!! Jack waited for me and my daughter to test drive the Mini after hours. We got there around 8:30 PM, but that didn't stop Jack from showing us the car, text drive, and go over every detail. Sara made sure every one of our needs were meet. She did it before, during, and after the delivery. Sara and Jack made us very happy. This was my daughter's first car buying experience and both of them made it very special. Will buy again from Sara and Jack. More

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My mini Great process in getting the car. The dealership was very professional and easy to deal with. Mana I’ll Santos was awesome along with Joseph Cleaver. Great process in getting the car. The dealership was very professional and easy to deal with. Mana I’ll Santos was awesome along with Joseph Cleaver. This is CNN Ming from one who hates the car process. More

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Great dealership for Minis Manolo Santos was invaluable in finding us the exact Mini we needed. His communication and perseverance were superb! Every one we worked with at Fe Manolo Santos was invaluable in finding us the exact Mini we needed. His communication and perseverance were superb! Every one we worked with at Ferman Mini was likewise friendly and hrlpful. And special thanks to Joe Cleaver as well. Thank you for helping us get our Countryman. More

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Matt and Joe, Setting the Bar High at Ferman MINI! Greetings , If you're looking to purchase a new or pre-owned vehicle, look no further than Ferman MINI in Palm Harbor!!! Trust me, I did the research Greetings , If you're looking to purchase a new or pre-owned vehicle, look no further than Ferman MINI in Palm Harbor!!! Trust me, I did the research. Last May we relocated to Palm Harbor from the Philly Metro Area. The transition has been a bumpy road for the most part. So it was a "breath of fresh air" when my daughter and I walked into Ferman last month and met Matt Cerro, our sales consultant and Joe our Financial Adviser. I've dealt with Ferman, and another awesome rep, Mary, on the BMW side shortly after we arrived in Florida. We traded some vehicles and purchased a pre-owned MINI for my young daughter. In February we stopped in for an Oil Change and Tire Repair and left with (2) Incredible Pre-Owned/Certified MINI's. Matt made the entire process seamless, and enjoyable, with his no hassle, no pressure, very informative manner. He also has a rare trait nowadays, he LISTENED to our auto wants/needs, then made thoughtful, sound recommendations that best suited those needs. We love the MINI brand!!! I've spent the last 20 years driving Range Rovers, Landrovers, then BMW's, and I'll tell you, we'll keep our MINI's. As we know, the actual Buying experience although key to any Dealers success, is all within a very short period in relation to how long you own the vehicle. In any major purchase, it's what happens after the sale that is what will insure future loyalty and repeat purchases. And that's where Ferman, specifically our sales persons respectively; Matt and Mary receive the "Best In Class" honor from our family. Thank you Ferman! Warm regards, Sue and Lily More

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Excellent Experience It was pleasure & fun, all the team are so nice and welcoming, once you get in you will never leave without getting what you need and being happy. I It was pleasure & fun, all the team are so nice and welcoming, once you get in you will never leave without getting what you need and being happy. I Adore Minis and i will never change it. More

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