Marc Bales
Marc Bales at Lexus of Chattanooga

Marc Bales | Page 24

Lexus Master Certified Sales Manager

Lexus of Chattanooga

2135 Chapman Rd
Chattanooga, TN 37421

Contact Me
4.9
270 Reviews

I’ve been around cars my whole life. My father had his own dealership for over 30 years. The main thing he taught me was to be honest and to treat the customer like family. I’ve never forgotten those words and have always taken care of my customers.

Dealership Experience

6 yrs, 10 mos

Industry Experience

27 yrs, 10 mos

Specialties & Trainings

Finance Manager

Lexus

View more specialties & trainings
4.9

270 Reviews

Write a Review

270 Reviews of Marc Bales

October 01, 2020

Dealership Rating
Employee Rating

I have bought many cars over the years and always dreaded the experience. Maybe that's partly why I kept the cars so long. My recent experience in buying a car with help from Marc Bales was wonderful. He was More

by Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 06, 2020

Lexus of Chattanooga responded

Thank you for your feedback and kind words. We are proud to welcome you to the Lexus of Chattanooga Family!

September 29, 2020

Dealership Rating
Employee Rating

Easy to work went. Great job by LeeAnn as well on explaining everything to us. Marc was always available to answer any questions that I had. More

by Eman07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: LeeAnn

Sep 30, 2020

Lexus of Chattanooga responded

We are proud to hear that each part of your experience was top notch. Our Team works hard to provide excellent assistance in all departments. Thank you joining the Lexus of Chattanooga Family!

September 23, 2020

Dealership Rating
Employee Rating

Fred was outstanding. He fought for the deal I needed. Contacted me consistently during the process. Had everything ready when we arrived to finish the deal. He's as good as they get. Don't hesitate to ca More

by adamau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Fortson

Sep 23, 2020

Lexus of Chattanooga responded

Adam, thank you for your kind words about Fred and your experience with us. We appreciate your trust in us, and the brand. Thank you for the opportunity to earn your business. We look forward to assisting you in the future.

September 11, 2020

Dealership Rating
Employee Rating

Sometimes a perfect rating is not good enough. My experience with Lexus of Chattanooga was one of those times. The service, sales, and technology support staff have consistently EXCEEDED expectat More

by David R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron Schreiner , Nathan Howard (Service Advisor)

Sep 14, 2020

Lexus of Chattanooga responded

Dave, we are highly appreciative of your feedback. Our Team is proud to have exceeded in every department you needed. Thank you for giving us the opportunity to work with you on your needs. Welcome to the Lexus of Chattanooga Family!

September 07, 2020

Dealership Rating
Employee Rating

Lexus of Chattanooga is an excellent place to trade cars. There is no pressure to trade. Facts are presented, questions are answered, and concerns are addressed. This is the most satisfying experience we' More

by erniep1712
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robbie Bales, Aaron Schreiner , Aaron. He patiently went through the car's features, and explained the purpose and operation of each one.

Sep 08, 2020

Lexus of Chattanooga responded

Ernie, we are appreciative of your kind words and wonderful review. We are thrilled to know that your experience was an exceptional one. Welcome to the Lexus of Chattanooga Family!

September 07, 2020

Dealership Rating
Employee Rating

Appreciate his patience & ability to secure what we wanted. Easygoing demeanor which put us at ease as well. Drove a fairly long distance for this sale & would be happy to purchase from this dealership More

by Janetn0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron

Sep 08, 2020

Lexus of Chattanooga responded

Janet, thank you for your kind review! Marc is thrilled to know he made it simple and efficient for you. We look forward to assisting you with any future needs!

September 06, 2020

Dealership Rating
Employee Rating

When it came time to replace our old Lexus RX330 with a new RX350 I contacted several dealerships in the region. Marc Bales was by far the best sales rep to deal with, he listened to the features we wanted More

by davidnelson
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robert Graham

Sep 08, 2020

Lexus of Chattanooga responded

David, we appreciate your great review! Thank you for the kind words about Marc as well. We are thrilled to know that your experience was a 5 star worthy one, and we look forward to working with you next time!

August 29, 2020

Dealership Rating
Employee Rating

The most professional car buying experience I’ve ever been involved in!! Fred Fortson was straightforward which made me feel very comfortable. I also really appreciated the Sales Manger meeting me at the More

by john.tighe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Fred Fortson, Ralph Paty , Larry Holder, Alicia Normand

Sep 03, 2020

Lexus of Chattanooga responded

John, Thank you for your feedback. We appreciate the kind words. You were a pleasure & we look forward to serving you in the future.

August 25, 2020

Dealership Rating
Employee Rating

I could not have asked for a better experience at Lexus of Chattanooga. Marc Bales was may sales advisor and did a wonderful job making sure my first car buying experience went smoothly. He was very welcom More

by Nkmarotta15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron

Sep 03, 2020

Lexus of Chattanooga responded

We are thrilled to hear about your experience with our team. Thank you for choosing Lexus of Chattanooga for your first buying experience. We look forwarding to working with you on the next one too!

August 22, 2020

Dealership Rating
Employee Rating

Marc Bales was awesome to work with! He made this process painless and easy! I would reccommend this Dealership and Marc to anyone looking for a Lexus! More

by charlenelcoker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Robbie Bales

Aug 25, 2020

Lexus of Chattanooga responded

We would like to thank you for your recommendations and for this amazing review. Marc is dedicated to providing you and everyone else who visits Lexus of Chattanooga with only the best there is to offer. We look forward to serving you for many years to come!

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