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Marc Bear
Marc Bear at Chapman Nissan

Marc Bear | Page 2

Service Director

Chapman Nissan

6723 Essington Avenue
Philadelphia, PA 19153

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4.7
78 Reviews

Dealership Experience

11 yrs

Industry Experience

24 yrs, 5 mos

4.7

78 Reviews

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78 Reviews of Marc Bear

May 05, 2026

Dealership Rating
Employee Rating

Staff is great and knowledgeable! They are fairly priced and will help with anything your car needs! More

by bedwards9675
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ricciardi, Dwayne Thompson , AJ Milone, Jahaira Roman

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May 06, 2026

Chapman Nissan responded

Thank you for the wonderful review and for choosing Chapman Nissan for your service needs! We’re delighted to hear that you found our team polite, knowledgeable, and friendly throughout your visit. Keeping our customers informed every step of the way and helping plan for future maintenance are important parts of the service experience we strive to provide. We truly appreciate your feedback and look forward to assisting you again on your next visit!

April 20, 2026

Dealership Rating
Employee Rating

The staff was very friendly and sent updates throughout the day. Our vehicle was ready in a very timely manner! More

by smgbryson15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ricciardi, Dwayne Thompson , AJ Milone, Jahaira Roman

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Apr 20, 2026

Chapman Nissan responded

Thank you for your wonderful feedback! We’re glad to hear our team was friendly, kept you updated throughout the day, and had your vehicle ready in a timely manner. We truly appreciate your business and look forward to assisting you again at Chapman Nissan!

April 18, 2026

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Employee Rating

Only deal with Chapman Nissan since I bought my car from them. I am very happy with their service/. More

by messina.michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ricciardi, Dwayne Thompson , AJ Milone, Jahaira Roman, Santos

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Apr 20, 2026

Chapman Nissan responded

Thank you for your continued loyalty and kind words! We truly appreciate that you’ve trusted Chapman Nissan since purchasing your vehicle with us. We’re glad to hear you’re very happy with our service, and we look forward to continuing to take great care of you for years to come!

April 15, 2026

Dealership Rating
Employee Rating

Thank you for your top notch and speedy service. You are trained professionals. I will be back. More

by AGIBBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ricciardi, Dwayne Thompson , AJ Milone, Jahaira Roman

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Apr 20, 2026

Chapman Nissan responded

Thank you for the wonderful feedback! We’re glad to hear you had a top-notch and speedy experience with our team. Your recognition of our trained professionals means a lot to us. We truly appreciate your support and look forward to welcoming you back to Chapman Nissan!

April 14, 2026

Dealership Rating
Employee Rating

Daniel was very helpful & explained all things done to my car. i would definitely recommend Chapman & Daniel’s service More

by Lt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ricciardi, Dwayne Thompson , AJ Milone, Jahaira Roman

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Apr 15, 2026

Chapman Nissan responded

Thank you for your kind review! We’re glad to hear that Daniel took the time to clearly explain everything and provide helpful service. We appreciate your recommendation and are proud to have team members like Daniel delivering that level of care. We look forward to assisting you again at Chapman Nissan!

April 13, 2026

Dealership Rating
Employee Rating

Great good service fast service professional staff knowledgeable staff comfortable waiting area quiet environment clean environment new cars are beautiful in the show case More

by sebrown59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ricciardi, Dwayne Thompson , AJ Milone, Jahaira Roman

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Apr 14, 2026

Chapman Nissan responded

Thank you for the great review. We’re glad you had a fast and professional service experience and that our knowledgeable team made your visit a comfortable one. It’s also wonderful to hear you enjoyed the clean, quiet waiting area and showroom. We appreciate your support and look forward to seeing you again. — Chapman Nissan

April 09, 2026

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Employee Rating

Charges extremely high. Quoted for everything on the car to be repaired/replaced totaling over $3600.00. 3 different mechanics disagreed with Nissan diagnostic. Which I knew More

by HoneyCoated
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Dwayne Thompson , Jahaira Roman

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Apr 13, 2026

Chapman Nissan responded

Thank you for your feedback. We understand that repair costs can sometimes come as a surprise, and we take concerns like yours seriously. Our pricing reflects the use of manufacturer-recommended parts, factory-trained technicians, and diagnostic procedures that are specific to your vehicle. The estimate provided was based on a comprehensive inspection to ensure both the immediate concern and any potential underlying issues were properly identified. While other opinions may differ, our responsibility is to present accurate, complete information so you can make an informed decision about your vehicle’s safety and reliability. We stand behind the integrity of our diagnostic process and the quality of our work. That said, we always respect our customers’ choices when it comes to how they proceed with repairs. We appreciate you bringing this to our attention and are glad the situation was ultimately resolved. Please feel free to reach out if you would like to review any recommendations in more detail.

April 01, 2026

Dealership Rating
Employee Rating

Danny always ensures successful service. Keeps me informed, available for questions. Im extremely happy & very satisfied knowing he has my vehicle & is committed to getting the work done i More

by stefencavage.j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Apr 01, 2026

Chapman Nissan responded

Thank you for your kind words! We’re thrilled to hear that Daniel Ricciardi consistently provides you with excellent service. Keeping you informed and ensuring your vehicle is taken care of in a timely manner is exactly what we strive for. We truly appreciate your trust and look forward to assisting you again in the future!

Apr 07, 2026

Chapman Nissan responded

Thank you, resyop2002, for your great feedback! We’re happy to hear our team made you feel well taken care of during your visit. Dwayne and the entire staff appreciate your trust in us for your repairs. We look forward to continuing to provide you with excellent service in the future!

March 26, 2026

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Employee Rating

First time visiting the service center, came in for three recalls. Great service, fast and staff were very helpful. Will be back again. More

by marnise8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ricciardi, Dwayne Thompson , AJ Milone, Jahaira Roman

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Mar 30, 2026

Chapman Nissan responded

Thank you for your great review and for choosing us for your first service visit! We’re glad to hear your recall work was completed quickly and that our team was helpful throughout the process. We’ll be sure to share your kind words with Marc and Daniel. We truly appreciate your trust in Chapman Nissan and look forward to seeing you again! 🚗

March 25, 2026

Dealership Rating
Employee Rating

The service Dept. was great to deal with and all of the service team it was great. More

by jjbergen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Daniel Ricciardi, Dwayne Thompson , AJ Milone, Jahaira Roman

Report | Print
Mar 30, 2026

Chapman Nissan responded

Thank you for your kind review! We’re glad to hear you had a great experience working with our service department and the entire team. We’ll be sure to share your feedback with Marc, Daniel, and the rest of the staff. We truly appreciate you choosing Chapman Nissan and look forward to assisting you again! 🚗

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