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Toyota of Scranton responded

MRRICKGHILL, Thank you for your 4-star review on your recent experience at our dealership. Please contact our Customer Experience team at 570.702.8776. They may be able to assist you with your XM radio concern. Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

Dear ADDOHERTY, Thank you for your kind review! We're delighted to hear that you had a great experience and found our team to be very helpful. Your appreciation means a lot to us. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. We look forward to serving you again! Best regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

Thank you, PennMikey, for your fantastic review! We're delighted to hear that you had an awesome experience with us. It's great to know that our team was quick and efficient, and that you enjoyed the extra touches like lunch and a car wash. We appreciate your feedback and look forward to serving you again in the future. Thanks for choosing us! Warm regards, The Sales Team Toyota of Scranton

Toyota of Scranton responded

BIONCHAMCRAE, Thank you for sharing your positive experience! We're thrilled to hear that Noah's persistence and dedication helped you drive away with a car that day. It's great to know that our team at Toyota could assist you effectively. Enjoy your new car, and we look forward to serving you again in the future! Warm Regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

Dear SKREN1047, Thank you for your wonderful review and for choosing Toyota of Scranton! We are delighted to hear that you found our service competent, efficient, convenient, and value-oriented. It’s great to know that our staff’s pleasant and knowledgeable demeanor made a positive impression on you, and that you recognize the higher quality of our merchandise compared to competitors. Your kind words motivate us to continue delivering exceptional service and quality products. We look forward to serving you again in the future. Thank you once again! Best regards, The Toyota of Scranton Team

Toyota of Scranton responded

Dear SalemJoan10, Thank you for taking the time to share your experience with us! We're thrilled to hear that you had an excellent buying experience at Toyota of Scranton. At Toyota of Scranton, we strive to provide our customers with nothing short of exceptional service, and we're delighted to hear that we could meet your expectations. Your kind words about our team's punctuality, helpful suggestions, and attentive service mean a lot to us. We truly value your business and the trust you've placed in us. If you ever need any assistance or have any further questions, please don't hesitate to reach out. We're always here to help! Once again, thank you for choosing Toyota of Scranton. We look forward to serving you again in the future! Best Regards, The Toyota of Scranton Sales Team

Toyota of Scranton responded

Dear AUTMLEVSJSBS, Thank you for taking the time to share your experience with us! We're delighted to hear that you felt like part of the Toyota family and that our team made every effort to ensure you found the right vehicle to fit your needs. At Toyota of Scranton, we believe in providing a pressure-free environment where our customers can make informed decisions. It's wonderful to know that you appreciated our approach. Your satisfaction is our priority, and we're here for you every step of the way. Should you have any further questions or need assistance in the future, please don't hesitate to reach out. Thanks again for choosing Toyota of Scranton! Warm regards, The Toyota of Scranton Team

Toyota of Scranton responded

Dear SPIDER226E, Thank you for taking the time to share your experience with us! We're delighted to hear that Jeff provided you with excellent service and went above and beyond to ensure your satisfaction. It's wonderful to know that he made your car-buying experience memorable by personally assisting you and even extending birthday wishes. Your recommendation means a lot to us, and we appreciate your trust in Toyota of Scranton. We look forward to serving you again in the future. Best regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

Dear Michael Masci, Thank you for taking the time to share your positive experience with us at Toyota of Scranton! We're thrilled to hear that you had a great and relaxed purchasing experience with our team. Providing friendly, helpful, and courteous service is always our top priority, and we're delighted to know that we were able to meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out to us. We truly appreciate your business and hope to have the opportunity to serve you again in the future. Best regards, Sales Team Toyota of Scranton

Toyota of Scranton responded

Thank you for your kind words, Ryan. We're thrilled to hear that you had a positive experience with our service department, particularly with Dave Grieco. Delivering exceptional service is always our top priority, and it's wonderful to know that Dave made your experience memorable. We truly appreciate your business and look forward to serving you again in the future. If you ever need anything else, please don't hesitate to reach out. Warm regards, Mary Jo Preno