Marcous Morton | Page 5

For me was also a great experience at central Florida Jeep, my service advisor was professional and helpful. She tell me all service details and i feel all the time Confortable. Jeep, my service advisor was professional and helpful. She tell me all service details and i feel all the time Confortable. More

by helmut.leinweber Verified Customer Verified Customer

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Excellent service, very helpful and helped get me a rental car so I could have a car to drive for the days my car was in service rental car so I could have a car to drive for the days my car was in service More

by sararongey Verified Customer Verified Customer

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Typical car dealer. .. Offer great trade values on website, get you to come in and then lowball you. I knew I'd be better off selling out right, but wanted to save time .. Offer great trade values on website, get you to come in and then lowball you. I knew I'd be better off selling out right, but wanted to save time, so dealer wins again. Gabe in sales was nice to work with. More

by nolimitt30 Verified Customer Verified Customer

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3 times and issue is not resolved with the transmission. Now it is ticking again like last time the day I brought it home. I appreciate the rental but why do the mechanics not drive the car to test befor Now it is ticking again like last time the day I brought it home. I appreciate the rental but why do the mechanics not drive the car to test before sending home. And it was in for 20 days total in the last 3 months. So disappointed about this jeep and the service of the jeep. I keep taking off work and losing time to come back and forth to the dealer. More

by mallaleyjj Verified Customer Verified Customer

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Communication is an overarching problem at this location. There’s an over reliance on an automated system that is, at best, too buggy to be trusted. I’m also beyond irritated that the service department see There’s an over reliance on an automated system that is, at best, too buggy to be trusted. I’m also beyond irritated that the service department seems to think it is ok to take someone’s car and ignore it for two days because no one is checking on parts or asking if one repair can be delayed. The department seems to think it is “no big deal” to be without a car while they dither around. A repair where we had an appointment to come in should not take three days. That being said, we are still waiting on a part that is “on order” but won’t be here until next month. I have very little faith the arrival of the part will be communicated. We only come here because the service department at Greenway is much worse. More

by debmirek Verified Customer Verified Customer

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I had to call probably 10 times to find out the time frame for my car, Marcus the representative was horrible answering the phone or calling back, the service manager was also horrible answering or call frame for my car, Marcus the representative was horrible answering the phone or calling back, the service manager was also horrible answering or calling back More

by Jamil Swaid Verified Customer Verified Customer

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I am very satisfied with the customer service - Marcous Morton is my advisor and he is very helpful and knowledgeable. Morton is my advisor and he is very helpful and knowledgeable. More

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Every time I need something, I talk to Marcous and he is always ready and willing to help. always ready and willing to help. More

by LUBA20042804 Verified Customer Verified Customer

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No comment on dealership side of it (sales) but the service department they sure do care about the customers needs even though the process sometimes can take longer than usual to find the problem. At l service department they sure do care about the customers needs even though the process sometimes can take longer than usual to find the problem. At least my advisor. Marcous hasn’t failed me yet. He has been my advisor.for the past two years and I wouldn’t change him as long as he still works for them More

by h.patino27 Verified Customer Verified Customer

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The best dealer and Jeannie Seville is the best advisor anybody could ever ask for to help to get your car fix, she’s so respectful and very helpful and I thank god for having her there to be the best and anybody could ever ask for to help to get your car fix, she’s so respectful and very helpful and I thank god for having her there to be the best and even though she’s always busy but always find time to help others More

by makelelemj Verified Customer Verified Customer

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