Marcus Atkins | Page 61

My purchase experience at Northside Lexus was awesome. Thank you, Doug Tosh and Marcus. Both were very professional and courteous. I feel that I was taken care of very well. Thank you, Doug Tosh and Marcus. Both were very professional and courteous. I feel that I was taken care of very well. More

by SNBALLARD Verified Customer Verified Customer

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This is the best Lexus Dealer in the nationRex Bowman is This is the best Lexus Dealer in the nation Rex Bowman is the best salesman I have ever dealt with my entire life Kudos to her eggs and these organi This is the best Lexus Dealer in the nation Rex Bowman is the best salesman I have ever dealt with my entire life Kudos to her eggs and these organizations More

by GEORGE.CULE Verified Customer Verified Customer

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Bobby was very professional and quickly helped me find the car I was looking for. I was in and out in less than 15 minutes. Highly recommend!! the car I was looking for. I was in and out in less than 15 minutes. Highly recommend!! More

by KAMESH Verified Customer Verified Customer

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The process of buying a car was seamless . I can’t ask for more. Will return to this dealership for the next car ! These cars never breakdown ! for more. Will return to this dealership for the next car ! These cars never breakdown ! More

by LexusSmart Verified Customer Verified Customer

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Excellent customer service provided by Huan beginning to the end during the purchase, as well as Marcus finance close. Thank you Both for great support. the end during the purchase, as well as Marcus finance close. Thank you Both for great support. More

by bricedamith Verified Customer Verified Customer

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Excellent As always, Lexus is fantastic on customer service. The only thing I need right now is the link that will show me how to use the RX350. It's been sever As always, Lexus is fantastic on customer service. The only thing I need right now is the link that will show me how to use the RX350. It's been several days, and I need that link (You Tube ) on specially the RX 350 Thanks again for a wonderful experience! More

by DIANE.KAUFMAN Verified Customer Verified Customer

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COVID aside, sales and service expectations were not met Our original salesperson was put on furlough after he told us he would get back to us within 24 hours with an estimate of the value of our trade-in. Our original salesperson was put on furlough after he told us he would get back to us within 24 hours with an estimate of the value of our trade-in. It wasn't done. He was furloughed due to COVID, his boss was furloughed and no one followed up. They were advertising heavily, but no one was following up. We eventually called and emailed til we found someone who followed up. Once we bought the car, the interior had dirt and grime on the head visors and doors. Not something we expected. We had purchased/leased 6 cars over the years from NSLX, but this was probably the worst experience we had. We hope they can either choose to manage their workforce or advertise - - you just can't do one without the other. More

by KFELD01 Verified Customer Verified Customer

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Great experience with excellent service Eric did a great job in support and in accomodating arrangements for the car pick up and transactions. All made more important during this difficult t Eric did a great job in support and in accomodating arrangements for the car pick up and transactions. All made more important during this difficult time with corona virus. More

by dennis.seith Verified Customer Verified Customer

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Best car buying experience ever! This was my first Lexus purchase, and to be honest I was a little intimidated walking in. The building is beautiful and staff was waiting for us as s This was my first Lexus purchase, and to be honest I was a little intimidated walking in. The building is beautiful and staff was waiting for us as soon as we stepped inside. Immediately my intimidation was put at ease, as the staff kindly asked us what they could help with and directed us to Ashley. Ashley was amazing! She was not what I have experience dealing with car sales people in the past. She was not pushy, she listened to my wants and needs and directed me to cars that checked all of my boxes. In no time, I found exactly what I wanted! My husband asked about promotions that were being offered at the time and we were offered 2K off our new car purchase! Just another amazing perk! We were walked to financing, which the process went equally as smooth. We had previously asked that the car windows be tinted and expected to wait after financing, however as soon as we walked out Ashley had already taken care of that as well! The tint job was done! We were then directed to Victoria, she helped me with downloading my Lexus app. She walked me through all of the detail of the app and through the entire car. I can't say enough great things about Lexus and my Lexus experience. I was always told by other Lexus owners how wonderful Lexus is but now I am a part of the family and here to stay! Thank you to everyone that helped us... P.S. I LOVE MY CAR!!! More

by AMY39 Verified Customer Verified Customer

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Mike Driskill is again a 5 star friend More than a salesman, Mike is the go to guy our family trusts. I always find his straight forward approach refreshing in this crazy world of negotiati More than a salesman, Mike is the go to guy our family trusts. I always find his straight forward approach refreshing in this crazy world of negotiation. Marcus and Victoria partnered with Mike to make this effort exceed even the highest standards Lexus has established. More

by mhaney2 Verified Customer Verified Customer

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