Marge Gibbons | Page 12

Fantastic All Around!!! From helping us find the right car when it wasn't on the lot, Dodge Grand Caravan, to financing at an excellent rate we couldn't have asked for better From helping us find the right car when it wasn't on the lot, Dodge Grand Caravan, to financing at an excellent rate we couldn't have asked for better help. Nick DiGuiseppe made us feel like family!!! More

Report | Print

Great dealer. Great delivery. The team at Videon and Jeep came up big with a great deal on a custom build. I would send anyone to Videon. Thanks for everything. The team at Videon and Jeep came up big with a great deal on a custom build. I would send anyone to Videon. Thanks for everything. More

Report | Print

Car purchase Our experience at Videon was first class all the way. Jim Mullen handled the transaction expertly from start to finish. He was dealing with multiple Our experience at Videon was first class all the way. Jim Mullen handled the transaction expertly from start to finish. He was dealing with multiple customers at once and made us feel well taken care of. More

Report | Print

It's Only 40k Very professional dealership; friendly, courteous and decent atmosphere. However, my fianceé and I felt pressured throughout the sale. We knew we wa Very professional dealership; friendly, courteous and decent atmosphere. However, my fianceé and I felt pressured throughout the sale. We knew we wanted a Jeep and the selection at Videon was great. Our sales rep promised to call us and keep us updated, however, throughout the process, I was always reaching out to him. When we finally arranged a meeting time, it was as if we were on his clock and needed to make prompt decisions with no real appreciation for our time or money. The first offer was an insult but he came back with a great deal the second time around so that was pleasing. Again however, we were thrown into the finance office and were pressured to commit to a $2,500 warranty offer, take it or leave it, with no time to review the offer and nothing was mentioned about the service prior to entering into the final sale. When we chose to neglect the service, we were justified in our choice with slamming of keys on the keyboard and a prompt signature and exit. Finally, we got our Jeep which was an amazing vehicle, but when we returned home, I checked the oil and found that it was very low. So, we were assured that it was ready to go but checking the dip stick and filling it with oil seems to be a pretty minor procedure to ensure transfer of a new vehicle. Overall, I suppose I'm nitpicking but it would have been a perfect experience if we felt valued and that our contribution to the dealership was recognized. Again, compared to other Jeep Dealerships, this was probably one of the better establishments but buying a car for us is something we do only a few times in our lives. We had high expectations so we were a little disappointed with the whole process. More

Report | Print

LOVE my Jeep Grand Cherokee Kevin and Bill did not give up on me. I was determined to get my Jeep and they helped me do that. They were both awesome and I would definitely go bac Kevin and Bill did not give up on me. I was determined to get my Jeep and they helped me do that. They were both awesome and I would definitely go back to buy another car from both of them!!! Thank you!! More

Report | Print

They are the best! Can't say enough about everyone at Videons. From the receptionist to the Service department they always make it a pleasant experience. Thanks so muc Can't say enough about everyone at Videons. From the receptionist to the Service department they always make it a pleasant experience. Thanks so much to Steve,and Jim for working out the best deal for me and the patience of Phil with helping me set up my Bluetooth. Kudos to Videon. Keep up the excellent work! PS love the white and those heated seats! More

Report | Print

Great communication We had been shopping for a specific Jeep Wrangler unlimited. We contacted Videon a few days ago told them the Jeep we wanted was on their lot and the We had been shopping for a specific Jeep Wrangler unlimited. We contacted Videon a few days ago told them the Jeep we wanted was on their lot and the sales department sent responded quickly. Thank you to Kim, Marge and Kevin for taking the time with our sale! Great dealership to deal with. More

Report | Print

Long time customers My wife and I are long time customers of Videon. The staff are helpful and friendly with a no pressure selling style. They are knowledgeable about the My wife and I are long time customers of Videon. The staff are helpful and friendly with a no pressure selling style. They are knowledgeable about the vehicles and current incentives. The service department is no different! Appointments are available quickly so you won't be waiting weeks for service. Our salesman Phil Snyder was top notch and super friendly! We will continue to make Videon our go to dealership! More

Report | Print

I love my jeep! This is the third jeep I have gotten at Videon. It has always been a great experience. Natasha did a great job of explaining everything. Love my new j This is the third jeep I have gotten at Videon. It has always been a great experience. Natasha did a great job of explaining everything. Love my new jeep!! Marilyn More

Report | Print

GREAT help During each point in the new car buying process, I could count on this team to answer any questions I had. I enjoyed working with the salesman and wa During each point in the new car buying process, I could count on this team to answer any questions I had. I enjoyed working with the salesman and was in my new (custom ordered) Jeep in just about a month. More

Report | Print