Margie Bonel | Page 19

The advisor didn’t do her job as expected. I could’ve save money by purchasing the toyota care plus. At the and of the process she said I’m sorry but it was too late. I could’ve save money by purchasing the toyota care plus. At the and of the process she said I’m sorry but it was too late. More

by BETTOUYA Verified Customer Verified Customer

Report | Print

Service appointment is prompt but work completion needs a little improvement. Toyota care service takes a long time and is sometimes annoying. a little improvement. Toyota care service takes a long time and is sometimes annoying. More

by UKEL2 Verified Customer Verified Customer

Report | Print

This is an amazing dealership, everyone is so friendly and knowledgeable. Would definitely recommend to a friend or family member! and knowledgeable. Would definitely recommend to a friend or family member! More

by ToyotaMan Verified Customer Verified Customer

Report | Print

Had a flat and Margie took care of everything. No excuses. Just told her what I needed and she found solutions not excuses. No excuses. Just told her what I needed and she found solutions not excuses. More

by scottbishophvac Verified Customer Verified Customer

Report | Print

The dealership was good and customer friendly and good to relate with easy to communicate with relate with easy to communicate with More

by JUMOKEKOREDE505 Verified Customer Verified Customer

Report | Print

This dealership is clean the workers are professional and knowledgeable about your vehicles the service is very reliable and knowledgeable about your vehicles the service is very reliable More

by JULIENA826 Verified Customer Verified Customer

Report | Print

A was very fast and easy to done your car work I love it v nice v nice More

by asjidsultan1 Verified Customer Verified Customer

Report | Print

My experience with Advantage Toyota has always been great with 2 exceptions: 1) The limited schedules you have for repairs/servicing is not conducive for those that work since you offer 8am-1pm to make appo with 2 exceptions: 1) The limited schedules you have for repairs/servicing is not conducive for those that work since you offer 8am-1pm to make appointments. Nothing later. The only other option is to possibly do a Saturday. With all the cars you sell, and all the people you have to service, wouldn't it be prudent to extend your hours rather than reduce them? You used to have full weekends! 2) You need to upgrade your IT software because you are currently not able to reconcile your databases. I am contacted by e-mail, text, and phone, and although I respond to one, I am still contacted by the other two with the same question. I respond to the 2nd, and still contacted with the 3rd. This is annoying! on my history, it shows the autos I have had through Advantage Toyota, but it should also show when I returned the lease, so when I make the appointment, I am not asked about my 2016 Toyota, which was returned 2 Toyotas ago! I speak with the representative on the phone asking me to set up an appointment, but I had already done so online, then confirmed by text and e-mail, and still received a call about it. This is crazy. You need to be able to reconcile the information so it is updated in real time. Otherwise, Andy and Celine are the tops! More

by Jack47k Verified Customer Verified Customer

Report | Print

I've been coming here for over a decade Never dissatisfied! Great Facility Great Staff Great Crew! I Highly recommend this dealership! dissatisfied! Great Facility Great Staff Great Crew! I Highly recommend this dealership! More

by kaugustin23 Verified Customer Verified Customer

Report | Print

I like that the dealer keep in touch with me at all times , excellent attention , excellent attention More

by CHRIST_854 Verified Customer Verified Customer

Report | Print