Mari Frank | Page 2

I have dealt with Valley Honda for many years and am always impressed with their service department and overall professionalism and friendliness of all employees. My salesman Bill Terhorst has sold me always impressed with their service department and overall professionalism and friendliness of all employees. My salesman Bill Terhorst has sold me many cars and I've always been more than satisfied with my purchases. He's gone out of his way for me more than once. More

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Jonathan was excellent - really expert and efficient with the process. Patient with us as we navigated the new vehicle technology and best setup. Would buy here again! the process. Patient with us as we navigated the new vehicle technology and best setup. Would buy here again! More

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I want to share my honest experience with Valley Honda and especially thank Umesh Kapoor. We purchased a 2026 Honda CR-V Sport Touring and couldn’t be happier. The level of service is outstanding — eve and especially thank Umesh Kapoor. We purchased a 2026 Honda CR-V Sport Touring and couldn’t be happier. The level of service is outstanding — everything was smooth, professional, and without any pressure or unnecessary upselling. The staff is polite, attentive, and clearly knows their job. Umesh Kapoor is a true professional. He explained everything in detail, helped us make the right choice, and answered all our questions patiently. You can tell he has real experience and treats customers with respect. The dealership itself is clean, well-organized, and efficient. The whole process was easy and stress-free — exactly how buying a car should be. I highly recommend Valley Honda to anyone looking for honest service and a great buying experience. More

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I came in for a test drive and walked out with a beautiful CRV- Hybrid! Valley offered me a great lease deal with transparent numbers.My salesman,Dave Zisk was very helpful-knew his stuff, no hard s beautiful CRV- Hybrid! Valley offered me a great lease deal with transparent numbers.My salesman,Dave Zisk was very helpful-knew his stuff, no hard sell, efficient, and went above and beyond bringing my new car to my house since my wife had broken her arm. Now,that’s service with a smile!Mari in finance was also helpful and friendly-fastest I’ve ever gotten done with the finance part of a car sales. More

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Great experience from start to finish! Jonathan Mueller was professional, patient, and never made us feel pressured. He answered all our questions and made the whole process smooth and str Jonathan Mueller was professional, patient, and never made us feel pressured. He answered all our questions and made the whole process smooth and stress-free. We truly appreciated his can do attitude and would definitely recommend him to anyone looking for a car. Thanks Jonathan! More

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My wife and I recently emigrated from London and, although we love Illinois, everything a family requires to settle down has been a challenge, so far (renting an apartment, opening a bank account etc although we love Illinois, everything a family requires to settle down has been a challenge, so far (renting an apartment, opening a bank account etc). We quickly realised that we can't live here without a car. We conducted a little research and decided Honda would be on our short list of vehicles to test drive. Valley Honda was recommended to us by a neighbour so we headed there first. We were introduced to Victor Ramirez who straight away made us feel welcome and he took us out to test two SUV models. He explained all of the technical/mechanical features clearly and concisely. It wasn't long before we realised this was the right choice and had no need to look any further. As the day rolled on, Victor went way above and beyond to ensure that we were fully informed and accommodated as the administrative process panned out. I was genuinely awestruck at how streamlined the experience turned out. We walked out of their office that evening feeling like kids on Christmas eve. A special shout-out to Mari who warmly guided us through the financial/legal process like we were chatting with one of our family or friends. Definitely a 5 star experience all round and highly recommended. More

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5‑Star Review for Honda Valley & Victor We recently purchased a 2026 Honda CR‑V Touring from Honda Valley, and the entire experience was outstanding from start to finish. The car itself is amazing, smo purchased a 2026 Honda CR‑V Touring from Honda Valley, and the entire experience was outstanding from start to finish. The car itself is amazing, smooth, comfortable, and packed with features we love — but what truly made the difference was the exceptional service from the staff. A special thank you to Victor, who went above and beyond for us. He was incredibly attentive, friendly, patient, and honest throughout the whole process. He took the time to explain everything clearly, answered all our questions, and made sure we felt confident and comfortable with our purchase. It’s rare to meet someone in sales who is genuinely focused on helping rather than pushing, and Victor is exactly that kind of person. The rest of the team at Honda Valley was also wonderful, helpful, welcoming, and professional. You can tell they truly care about their customers. We are extremely happy with our new CR‑V and even happier with the service we received. Highly recommend Honda Valley and especially Victor if you want a smooth, stress‑free car‑buying experience. Su More

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Honda Valley is very well run. I’m impressed by the availability of different models and colors. People who work there were friendly and courteous. Our sales representative Bill Te I’m impressed by the availability of different models and colors. People who work there were friendly and courteous. Our sales representative Bill Terhorst was wonderful. He is courteous, friendly, and helpful. He helped us a few years ago with two purchases. He was also respectful and not pushy if I wasn’t interested in purchasing certain features. I also appreciated that our finance representative was not pushy if we declined buying extra features. All in all it was a good experience buying our car. We would come back again if we need to buy another car and would recommend to other people. More

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Dominic is incredibly personable, honest, and willing to help throughout the car buying experience! His patience was instrumental to closing a deal as well as providing in-depth knowledge of the vehicle dur help throughout the car buying experience! His patience was instrumental to closing a deal as well as providing in-depth knowledge of the vehicle during our exit after purchase. We definitely recommend and hope to work with Dominic again! More

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We had a good experience at Valley Honda purchasing a new 2026 Accord. Ehsan was very helpful, patient and knowledgeable. He wasn’t pushy like sales people at other dealerships. Mari, the finance manager we 2026 Accord. Ehsan was very helpful, patient and knowledgeable. He wasn’t pushy like sales people at other dealerships. Mari, the finance manager we worked with was also very nice emphatic. We will definitely be back for future purchases. More

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