Maria Arroyo | Page 10
Service Advisor
Toyota of Downtown L.A.
1901 S Figueroa St
Los Angeles, CA 90007
Languages Spoken
English
Spanish
108 Reviews
Write a Review108 Reviews of Maria Arroyo
September 30, 2021
The people in the dealership were very helpful and nice. It was a great experience I would totally recommend! It was a great experience I would totally recommend! More
Other Employees Tagged: Marcos Aguilar , Alex Anaya, Christopher Cokonis , Francisco Alvarado, Michael Briseno, Lenin Calero, John Castro, Jimmy Choi, Brandon Graham
August 01, 2021
I took my Toyota RAV4 2019 in for service maintenance, and also a recall. Maria Arroyo was my service advisor, she was very nice personable, and listen to what my concerns were. Ricardo the manger I belie and also a recall. Maria Arroyo was my service advisor, she was very nice personable, and listen to what my concerns were. Ricardo the manger I believe that's who he was was very helpful with and issue that I had with my passenger window, he helped me even though the damage was not due to them. Good service!! Prompt service!!!!! . More
July 23, 2021
Me encanto la atención de Jonathan Ruiz me explico cada detalle de mi nueva camioneta y me ayudo con mi cuota FELIZ 🙃!!!! Totalmente recomendado !!!! detalle de mi nueva camioneta y me ayudo con mi cuota FELIZ 🙃!!!! Totalmente recomendado !!!! More
Other Employees Tagged: Esperanza Romero , Aman Abraham, Kenny Gutell, Jason y Jonathan Ruiz
June 01, 2021
I bought the warranty and never received any paperwork or email proving I have the warranty or showing what it covers. I have called and asked them for it 5 times and they keep saying they will send it to me email proving I have the warranty or showing what it covers. I have called and asked them for it 5 times and they keep saying they will send it to me, but never did. More
Other Employees Tagged: Esperanza Romero , Aman Abraham, Kenny Gutell
May 21, 2021
Didn't give me full details and tried to rip me off, also didn't even apply the 1250 cash back offer even after I told them to many times didn't even apply the 1250 cash back offer even after I told them to many times More
Other Employees Tagged: Marcos Aguilar , Alex Anaya , Francisco Alvarado, Michael Briseno, Lenin Calero, John Castro, Jimmy Choi
May 06, 2021
Buen servicio I may atentos los muchachos en especial jorge de finanzas I la verdad my content con el carro adquirido Toyota good price en buen servicio jorge de finanzas I la verdad my content con el carro adquirido Toyota good price en buen servicio More
April 21, 2021
There is a girl named Maria Arroyo we talked about what I wanted to do in maintenance to my car and she offer me an extra service value in $517 well I said no from the beginning and that was because I didn’t wanted to do in maintenance to my car and she offer me an extra service value in $517 well I said no from the beginning and that was because I didn’t have that amount in my pocket. Once I got back to pick up my car they were charging me those $517 and I said why ... ? I went back to to talked to Maria Arroyo and she answer with her attitude “you gotta pay because you sign already “ in that moment I felt so bad because literally I blind signed that paper. Obviously she knew what she did. She took advantage and I swear that is not the first time she do that to a customer I requested a copy of that paper and I went to talked with other person and he helped me a lot. Thanks to him and God bless him so much. PLEASE whoever is reading this pay attention and be careful. Maria Arroyo doesn’t deserve to be working with customer service. Since She has attitude, She is Rude She is a THIEF More
April 15, 2021
Horrible they were unprofessional crooks and that’s being nice they sold me a brand new car with scratches but did the inspection in the garage where you wouldn’t notice them they will try to over charge you nice they sold me a brand new car with scratches but did the inspection in the garage where you wouldn’t notice them they will try to over charge you for EVERYTHING and they have a racist towards black people not all of them Julio was Kind man but he was the ca exempt More
Other Employees Tagged: Esperanza Romero, Danny Herrera Rios, Ricardo Rodriguez , Aman Abraham, Michael Briseno
December 03, 2020
Ben Girmay needs a promotion, a raise, and 20 weeks PTO. Also, a longer lunch break, an assistant, and another promotion. It is my strong opinion that such worksmanship should be honored with a plague or fr Also, a longer lunch break, an assistant, and another promotion. It is my strong opinion that such worksmanship should be honored with a plague or frosted glass paper weight, like the JD power and Associates one or an oscar. More
Other Employees Tagged: Marcos Aguilar , Alex Anaya, Gary Kamoshida, Ricardo Rodriguez , Francisco Alvarado, Michael Briseno, Lenin Calero, Richard Natividad, Roger Omine, Ben Girmay