Maria Arroyo
Maria Arroyo at Toyota of Downtown L.A.

Maria Arroyo | Page 10

Service Advisor

Toyota of Downtown L.A.

1901 S Figueroa St
Los Angeles, CA 90007

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112 Reviews

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112 Reviews

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112 Reviews of Maria Arroyo

February 05, 2022

Dealership Rating
Employee Rating

Everybody was nice respectful and got taken care of. The place was nice and clean More

by Warlock_joe420
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcos Aguilar, Alex Anaya , Francisco Alvarado, Michael Briseno, Lenin Calero, John Castro, Jimmy Choi, Christopher Cokonis, Brandon Graham

Feb 08, 2022

Toyota of Downtown L.A. responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

February 02, 2022

Dealership Rating
Employee Rating

Excelente servicio. Personal muy amable Gracias a todo Excelente servicio. Personal muy amable Gracias a todo el equipo que trabaja en Toyota Of Downtown! More

by Yolanda Rivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcos Aguilar, Alex Anaya , Francisco Alvarado, Michael Briseno, Lenin Calero, John Castro

Feb 04, 2022

Toyota of Downtown L.A. responded

¡Gracias por dejarnos esta excelente evaluacion! Nos agrada saber que fuimos de gran ayuda durante su reciente visita con nosotros. Esperamos verlo en un cercano futuro ¡Cuídese! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

January 25, 2022

Dealership Rating
Employee Rating

Very good service and Maria arroyos was very professional and exceptional thank you I’ll be come back for my next car service. More

by Kikedelgado12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 27, 2022

Toyota of Downtown L.A. responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

January 11, 2022

Dealership Rating
Employee Rating

My experienc at toyota was great. They have great service and are really friendly with there customers More

by Osoloco1732
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcos Aguilar, Alex Anaya , Aman Abraham, Francisco Alvarado, Michael Briseno, Lenin Calero, John Castro, Jimmy Choi, Christopher Cokonis

Jan 12, 2022

Toyota of Downtown L.A. responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience! If there is anything else we can do for you, please feel free to give us a call. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

December 03, 2021

Dealership Rating
Employee Rating

Very kindness and easy for the service i really like it hopefully next time again will go downtown More

by kagoon0323
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 07, 2021

Toyota of Downtown L.A. responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

September 30, 2021

Dealership Rating
Employee Rating

The people in the dealership were very helpful and nice. It was a great experience I would totally recommend! More

by BRISA.RIVERA64
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcos Aguilar, Alex Anaya , Francisco Alvarado, Michael Briseno, Lenin Calero, John Castro, Jimmy Choi, Christopher Cokonis, Brandon Graham

Oct 04, 2021

Toyota of Downtown L.A. responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

August 01, 2021

Dealership Rating
Employee Rating

I took my Toyota RAV4 2019 in for service maintenance, and also a recall. Maria Arroyo was my service advisor, she was very nice personable, and listen to what my concerns were. Ricardo the manger I belie More

by marinesupreme18@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Aug 03, 2021

Toyota of Downtown L.A. responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

July 24, 2021

Dealership Rating
Employee Rating

Me encanto la atención de Jonathan Ruiz me explico cada detalle de mi nueva camioneta y me ayudo con mi cuota FELIZ 🙃!!!! Totalmente recomendado !!!! More

by PATRICIAMARTEL78
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Esperanza Romero , Aman Abraham, Kenny Gutell, Jason y Jonathan Ruiz

Jul 27, 2021

Toyota of Downtown L.A. responded

Muchas gracias por tomar el tiempo de su día para compartir su experiencia con todos. Creemos en un servicio al cliente atento y profesional y nos da un placer que nuestro equipo le haya causado una gran impresión. David Shin - General Sales Manager - dshin@dtlamotors.com

June 01, 2021

Dealership Rating
Employee Rating

I bought the warranty and never received any paperwork or email proving I have the warranty or showing what it covers. I have called and asked them for it 5 times and they keep saying they will send it to me More

by TIMKOLDEN
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Esperanza Romero , Aman Abraham, Kenny Gutell

Jun 04, 2021

Toyota of Downtown L.A. responded

We would like the opportunity to speak with you directly regarding your experience. Sincerely, the Toyota of Downtown LA Team

Jun 04, 2021

TIMKOLDEN responded

Never received proper paperwork after buying a car. Took a week to get in contact with finally. Terrible service.

May 21, 2021

Dealership Rating
Employee Rating

Didn't give me full details and tried to rip me off, also didn't even apply the 1250 cash back offer even after I told them to many times More

by MARIOSIFUENTES2000
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Marcos Aguilar, Alex Anaya , Francisco Alvarado, Michael Briseno, Lenin Calero, John Castro, Jimmy Choi

Jun 04, 2021

Toyota of Downtown L.A. responded

We acknowledge your review and are currently looking into the events you’ve detailed.

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