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Maria Arroyo
Maria Arroyo at Toyota of Downtown L.A.
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Maria Arroyo | Page 9

Service Advisor

Toyota of Downtown L.A.

1901 S Figueroa St
Los Angeles, CA 90007

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4.8
109 Reviews

Languages Spoken

English English

Spanish Spanish

4.8

109 Reviews

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109 Reviews of Maria Arroyo

August 25, 2022

Dealership Rating
Employee Rating

Buen dealer buena ubicacion exelente atencion muy profecionales buen servicio personal amables exelente horario de servicio areas comodas para esperar por el automovil More

by MICHAELRIVERA2134
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Esperanza Romero, Ricardo Rodriguez, Rodolfo Mendoza , Oscar Sorto

Helpful
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Aug 29, 2022

Toyota of Downtown L.A. responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

July 07, 2022

Dealership Rating
Employee Rating

Maria arroyo was great. She responded quickly, even on her off day to let me know my part came in. Quick service; I’m happy More

by Michael T
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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Jul 11, 2022

Toyota of Downtown L.A. responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

May 19, 2022

Dealership Rating
Employee Rating

The dealership is a blessing in disguise. Reflecting state of mind, precise itinerary rejecting everything that does not serve me. Toyota we are going places. More

by AchieveAfortune'
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Esperanza Romero, Marcos Aguilar , Danny Herrera Rios , Aman Abraham, Francisco Alvarado, Michael Briseno, Kenny Gutell, Tania and jason

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May 23, 2022

Toyota of Downtown L.A. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

April 28, 2022

Dealership Rating
Employee Rating

Very good service on time they fixed the air bag that was damage and they let me barrow a car for free I like that More

by edenilzon1322
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
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May 02, 2022

Toyota of Downtown L.A. responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

March 04, 2022

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Employee Rating

I was looking for a new car and I got what I paid for at Toyota. More

by Billy Lopez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcos Aguilar , Alex Anaya, Christopher Cokonis, Danny Herrera Rios , Francisco Alvarado, Michael Briseno, Lenin Calero, John Castro, Jimmy Choi

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Mar 08, 2022

Toyota of Downtown L.A. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

March 02, 2022

Dealership Rating
Employee Rating

Best service section I ever has. Everyone is good. Norma Lopez is especially good. I highly recommend. Love. More

by roger_telesford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Gary Kamoshida , Norma Lopez

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Mar 04, 2022

Toyota of Downtown L.A. responded

We cannot thank you enough for your wonderful review of Toyota of Downtown L.A. and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

February 05, 2022

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Employee Rating

I like Toyota. CompanyNext buy ToyotaToyota. Kind I like Toyota. Company Next buy Toyota Toyota. Kind etc If Toyota buy. Want discount More

by Parkheung
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcos Aguilar , Alex Anaya , Francisco Alvarado

Helpful
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Feb 08, 2022

Toyota of Downtown L.A. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

February 05, 2022

Dealership Rating
Employee Rating

Everybody was nice respectful and got taken care of. The place was nice and clean More

by Warlock_joe420
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcos Aguilar , Alex Anaya, Christopher Cokonis , Francisco Alvarado, Michael Briseno, Lenin Calero, John Castro, Jimmy Choi, Brandon Graham

Helpful
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Feb 08, 2022

Toyota of Downtown L.A. responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

February 02, 2022

Dealership Rating
Employee Rating

Excelente servicio. Personal muy amable Gracias a todo Excelente servicio. Personal muy amable Gracias a todo el equipo que trabaja en Toyota Of Downtown! More

by Yolanda Rivera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Marcos Aguilar , Alex Anaya , Francisco Alvarado, Michael Briseno, Lenin Calero, John Castro

Helpful
Report | Print
Feb 04, 2022

Toyota of Downtown L.A. responded

¡Gracias por dejarnos esta excelente evaluacion! Nos agrada saber que fuimos de gran ayuda durante su reciente visita con nosotros. Esperamos verlo en un cercano futuro ¡Cuídese! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

January 25, 2022

Dealership Rating
Employee Rating

Very good service and Maria arroyos was very professional and exceptional thank you I’ll be come back for my next car service. More

by Kikedelgado12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Helpful
Report | Print
Jan 27, 2022

Toyota of Downtown L.A. responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

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