Maria Arroyo
Maria Arroyo at Toyota of Downtown L.A.

Maria Arroyo | Page 9

Service Advisor

Toyota of Downtown L.A.

1901 S Figueroa St
Los Angeles, CA 90007

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112 Reviews

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Spanish Spanish

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112 Reviews

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112 Reviews of Maria Arroyo

September 16, 2022

Dealership Rating
Employee Rating

Maria is clear, punctual, and positive. She communicated at every step of diagnosing then replacing a battery. She’s great! More

by jeanchoi09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 20, 2022

Toyota of Downtown L.A. responded

Hi jeanchoi09 and thank you for your kind words. We are very happy to hear that Maria was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new every day! Thank you again and we look forward to working with you again in the future! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

September 13, 2022

Dealership Rating
Employee Rating

Maria Arroyo was extremely helpful , accommodating and easily accessible . She was in contact when needed, and explained all steps perfectly. However, when I picked up my car on Saturday the 10th arou More

by jtkelly71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 15, 2022

Toyota of Downtown L.A. responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

September 12, 2022

Dealership Rating
Employee Rating

Agent was very helpful and ensured that he covered all aspects of the contract and what we were to expect. More

by abigail.pastrana
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Vincent Dinh, Joao Kim

Sep 14, 2022

Toyota of Downtown L.A. responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Toyota of Downtown LA Team

August 25, 2022

Dealership Rating
Employee Rating

Buen dealer buena ubicacion exelente atencion muy profecionales buen servicio personal amables exelente horario de servicio areas comodas para esperar por el automovil More

by MICHAELRIVERA2134
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Esperanza Romero, Rodolfo Mendoza , Ricardo Rodriguez, Oscar Sorto

Aug 29, 2022

Toyota of Downtown L.A. responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

July 08, 2022

Dealership Rating
Employee Rating

Maria arroyo was great. She responded quickly, even on her off day to let me know my part came in. Quick service; I’m happy More

by Michael T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 11, 2022

Toyota of Downtown L.A. responded

Thank you for this amazing review! I really appreciate your business. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

May 19, 2022

Dealership Rating
Employee Rating

The dealership is a blessing in disguise. Reflecting state of mind, precise itinerary rejecting everything that does not serve me. Toyota we are going places. More

by AchieveAfortune'
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Esperanza Romero, Marcos Aguilar, Danny Herrera Rios , Aman Abraham, Francisco Alvarado, Michael Briseno, Kenny Gutell, Tania and jason

May 23, 2022

Toyota of Downtown L.A. responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

April 28, 2022

Dealership Rating
Employee Rating

Very good service on time they fixed the air bag that was damage and they let me barrow a car for free I like that More

by edenilzon1322
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 02, 2022

Toyota of Downtown L.A. responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

March 04, 2022

Dealership Rating
Employee Rating

I was looking for a new car and I got what I paid for at Toyota. More

by Billy Lopez
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcos Aguilar, Alex Anaya, Danny Herrera Rios , Francisco Alvarado, Michael Briseno, Lenin Calero, John Castro, Jimmy Choi, Christopher Cokonis

Mar 08, 2022

Toyota of Downtown L.A. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

March 02, 2022

Dealership Rating
Employee Rating

Best service section I ever has. Everyone is good. Norma Lopez is especially good. I highly recommend. Love. More

by roger_telesford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Gary Kamoshida , Norma Lopez

Mar 04, 2022

Toyota of Downtown L.A. responded

We cannot thank you enough for your wonderful review of Toyota of Downtown L.A. and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

February 05, 2022

Dealership Rating
Employee Rating

I like Toyota. CompanyNext buy ToyotaToyota. Kind I like Toyota. Company Next buy Toyota Toyota. Kind etc If Toyota buy. Want discount More

by Parkheung
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcos Aguilar, Alex Anaya , Francisco Alvarado

Feb 08, 2022

Toyota of Downtown L.A. responded

Thank you for this amazing review! We really appreciate your business. Sincerely, David Shin - General Sales Manager - dshin@dtlamotors.com

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