Maria Arroyo | Page 11
Service Advisor
Toyota of Downtown L.A.
1901 S Figueroa St
Los Angeles, CA 90007
Languages Spoken
English
Spanish
112 Reviews
Write a Review112 Reviews of Maria Arroyo
April 22, 2021
There is a girl named Maria Arroyo we talked about what I wanted to do in maintenance to my car and she offer me an extra service value in $517 well I said no from the beginning and that was because I didn’t wanted to do in maintenance to my car and she offer me an extra service value in $517 well I said no from the beginning and that was because I didn’t have that amount in my pocket. Once I got back to pick up my car they were charging me those $517 and I said why ... ? I went back to to talked to Maria Arroyo and she answer with her attitude “you gotta pay because you sign already “ in that moment I felt so bad because literally I blind signed that paper. Obviously she knew what she did. She took advantage and I swear that is not the first time she do that to a customer I requested a copy of that paper and I went to talked with other person and he helped me a lot. Thanks to him and God bless him so much. PLEASE whoever is reading this pay attention and be careful. Maria Arroyo doesn’t deserve to be working with customer service. Since She has attitude, She is Rude She is a THIEF More
April 15, 2021
Horrible they were unprofessional crooks and that’s being nice they sold me a brand new car with scratches but did the inspection in the garage where you wouldn’t notice them they will try to over charge you nice they sold me a brand new car with scratches but did the inspection in the garage where you wouldn’t notice them they will try to over charge you for EVERYTHING and they have a racist towards black people not all of them Julio was Kind man but he was the ca exempt More
Other Employees Tagged: Esperanza Romero, Danny Herrera Rios , Aman Abraham, Michael Briseno, Ricardo Rodriguez
December 04, 2020
Ben Girmay needs a promotion, a raise, and 20 weeks PTO. Also, a longer lunch break, an assistant, and another promotion. It is my strong opinion that such worksmanship should be honored with a plague or fr Also, a longer lunch break, an assistant, and another promotion. It is my strong opinion that such worksmanship should be honored with a plague or frosted glass paper weight, like the JD power and Associates one or an oscar. More
Other Employees Tagged: Marcos Aguilar, Alex Anaya, Gary Kamoshida , Francisco Alvarado, Michael Briseno, Lenin Calero, Richard Natividad, Roger Omine, Ricardo Rodriguez, Ben Girmay
August 09, 2019
Helpful, eager to help. Explains everything clearly Maria understood my concerns with the car and completed the paperwork quickly. I was in their building for 5 minutes, then off to the office. She te Maria understood my concerns with the car and completed the paperwork quickly. I was in their building for 5 minutes, then off to the office. She texted me with updates and let me know the exact time the car was done. She sent a Lyft and I was driving away 30 minutes later. More
February 16, 2019
Great service Excellent sales person! Awesome staff! Great sales guy to work with, always helps out with any questions I have and was very polite throughout the wh Excellent sales person! Awesome staff! Great sales guy to work with, always helps out with any questions I have and was very polite throughout the whole time! More
Other Employees Tagged: Aman Abraham, Wilson Barrios, Oscar Vega Ramirez
December 06, 2018
GREAT SERVICE , FRIENDLY PEOPLE, EXCEPTIONAL WORK AND DETAIL wENT FOR A SERVICE AND FOUND OUT MY CAR HAD A RECALL, THEY PROVIDED ME WITH RENTAL AND CONTACTED ME ALL THRU THE REPAIRS WITH UPDATES AND STATUS. d wENT FOR A SERVICE AND FOUND OUT MY CAR HAD A RECALL, THEY PROVIDED ME WITH RENTAL AND CONTACTED ME ALL THRU THE REPAIRS WITH UPDATES AND STATUS. dID NOT HAVE TO WAIT AT ALL. More
Other Employees Tagged: Christopher Cokonis, Roger Omine, aLBERT gONZALEZ
November 02, 2018
Super helpful caring and understanding. Super helpful caring and understanding good chooses of cars in price range no matter the credit score thank you Toyota of downtown LA for your help an Super helpful caring and understanding good chooses of cars in price range no matter the credit score thank you Toyota of downtown LA for your help and services. More
Other Employees Tagged: Gary Kamoshida , Aman Abraham, Carlos Badosa, Jaime Perez
October 31, 2018
Satisfying and fast The service center makes sure to take care of my car in a timely manner and see that my needs are met. I will continue bringing my car here even after The service center makes sure to take care of my car in a timely manner and see that my needs are met. I will continue bringing my car here even after my warranty runs out More
Other Employees Tagged: Jose Banuelos, John Castro, Julio Garcia, Jose Ramirez
October 29, 2018
Excellence This dealership offer only Excellence costumer service all around from sales to servicing your vehicles and rapid services. Keep doing a great job guy This dealership offer only Excellence costumer service all around from sales to servicing your vehicles and rapid services. Keep doing a great job guys. Thank you. More
Other Employees Tagged: Marcos Aguilar, Danny Herrera Rios , Francisco Alvarado, Lenin Calero, Jimmy Choi, Brandon Graham, Richard Natividad, Ricardo Rodriguez

