Maria Arroyo | Page 11

Helpful, eager to help. Explains everything clearly Maria understood my concerns with the car and completed the paperwork quickly. I was in their building for 5 minutes, then off to the office. She te Maria understood my concerns with the car and completed the paperwork quickly. I was in their building for 5 minutes, then off to the office. She texted me with updates and let me know the exact time the car was done. She sent a Lyft and I was driving away 30 minutes later. More

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Great service Excellent sales person! Awesome staff! Great sales guy to work with, always helps out with any questions I have and was very polite throughout the wh Excellent sales person! Awesome staff! Great sales guy to work with, always helps out with any questions I have and was very polite throughout the whole time! More

by MARIFLORES1593 Verified Customer Verified Customer

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GREAT SERVICE , FRIENDLY PEOPLE, EXCEPTIONAL WORK AND DETAIL wENT FOR A SERVICE AND FOUND OUT MY CAR HAD A RECALL, THEY PROVIDED ME WITH RENTAL AND CONTACTED ME ALL THRU THE REPAIRS WITH UPDATES AND STATUS. d wENT FOR A SERVICE AND FOUND OUT MY CAR HAD A RECALL, THEY PROVIDED ME WITH RENTAL AND CONTACTED ME ALL THRU THE REPAIRS WITH UPDATES AND STATUS. dID NOT HAVE TO WAIT AT ALL. More

by aldeg3511 Verified Customer Verified Customer

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Super helpful caring and understanding. Super helpful caring and understanding good chooses of cars in price range no matter the credit score thank you Toyota of downtown LA for your help an Super helpful caring and understanding good chooses of cars in price range no matter the credit score thank you Toyota of downtown LA for your help and services. More

by STEVENAMEZCUA24 Verified Customer Verified Customer

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Satisfying and fast The service center makes sure to take care of my car in a timely manner and see that my needs are met. I will continue bringing my car here even after The service center makes sure to take care of my car in a timely manner and see that my needs are met. I will continue bringing my car here even after my warranty runs out More

by BIZABETH895 Verified Customer Verified Customer

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Terrible service I went there to fix my cracked winshield and they made me wait like two weeks for a response. After all that time they send me a text message saying t I went there to fix my cracked winshield and they made me wait like two weeks for a response. After all that time they send me a text message saying that they cannot do it because it was a rock that broke the winshield. And that’s not true, I told them the windshield cracked because of the hot wheather but nobody cared. Really bad experience. I tried to explained them what happened but they didn’t listen to me. They just wanted the money, they wanted me to pay. Toyota had to cover that since there was something wrong with the winshield From factory. I don’t know what else to do, they don’t care about the costumer... they CARE about the MONEY. Where is Toyota Care? Where is the smily faces we see in Toyota commercials? Terrible and sad experience. More

by Felipe MARTINEZCARBONELL Verified Customer Verified Customer

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Great service and fast! The waiting area needs some adjusting! I was watching tv and this man sat right infront me and since the chairs are big he blocked my view. Also a g The waiting area needs some adjusting! I was watching tv and this man sat right infront me and since the chairs are big he blocked my view. Also a guest was on the phone for over 30 mins and everyone near him could hear his conversations, very annoying. More

by 4sweetness4 Verified Customer Verified Customer

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Excellence This dealership offer only Excellence costumer service all around from sales to servicing your vehicles and rapid services. Keep doing a great job guy This dealership offer only Excellence costumer service all around from sales to servicing your vehicles and rapid services. Keep doing a great job guys. Thank you. More

by JVINDELL23 Verified Customer Verified Customer

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