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Maria Arroyo
Maria Arroyo at Toyota of Downtown L.A.

Maria Arroyo | Page 8

Service Advisor

Toyota of Downtown L.A.

1901 S Figueroa St
Los Angeles, CA 90007

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112 Reviews

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112 Reviews

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112 Reviews of Maria Arroyo

February 19, 2023

Dealership Rating
Employee Rating

Has comfortable seats to wait while your vehicle is in service. It also has good coffee More

by Brenda S
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
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Feb 22, 2023

Toyota of Downtown L.A. responded

Brenda, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

February 16, 2023

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Employee Rating

She was really great, helped us with getting th things we needed and kept us updated. More

by Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 17, 2023

Toyota of Downtown L.A. responded

Kim, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

February 15, 2023

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Employee Rating

Great guy. Super responsive to my questions and concerns. Enjoyed the professionalism and knowledge. Thank you More

by Mj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gary Kamoshida

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Feb 16, 2023

Toyota of Downtown L.A. responded

Mj, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

February 11, 2023

Dealership Rating
Employee Rating

Very cordial and knowledgeable about all automotive concerns. She helped me have a positive experience at Toyota of Downtown Los Angeles. More

by francofe
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 14, 2023

Toyota of Downtown L.A. responded

Francofe, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

January 24, 2023

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Employee Rating

Always a reliable location to get everything I need taken care of in a respectable amount of time More

by iamjodiemaxx
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Jan 26, 2023

Toyota of Downtown L.A. responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we're ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Toyota of Downtown LA Team

January 16, 2023

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Employee Rating

Fast accurate and effective solutions we’re being suggested for customers satisfaction on how to effectively have solutions on the vehicle problem that we’re being encountered👍Hats off to Jao Kim pa More

by chatdeleon54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jose Francisco, Joao Kim, Leonel Maldonado, Ricardo Rivas

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Jan 15, 2023

chatdeleon54 responded

This is my authentic review

December 09, 2022

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Employee Rating

Toyota Downtown LA is always awesome. Extremely courteous staff always concerned customer needs, time and comfort; quite articulate on details and customer service. More

by jomosa.mfa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Toni Hernandez, Gary Kamoshida , Jose Francisco, Jonathan Lopez Camacho

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Dec 12, 2022

Toyota of Downtown L.A. responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Toyota of Downtown LA Team

November 27, 2022

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Employee Rating

Maria Arroyo is amazing! She truly takes her time explaining the process of servicing your vehicle. She answered all of my questions & concerns. Great customer service, very More

by dannie22x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Nov 29, 2022

Toyota of Downtown L.A. responded

Thank you for your kind words. We are very happy to hear that Maria was so attentive during your visit to our dealership. Thank you again and we look forward to working with you again in the future! Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

October 05, 2022

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Employee Rating

It was a super excellent service, thank you maria arrollo , i always recommend this place to all my family and friends More

by gally777rivera
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcos Aguilar, Alex Anaya, Abraham Alvarado , Erick Cordova, Jacqueline Hercules, Delia Herrera Garcia, Norma Lopez, Erik Orellana, Carlos Pelayo

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Oct 07, 2022

Toyota of Downtown L.A. responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Chris Cokonis - Service Manager - ccokonis@dtlamotors.com - 703-431-8389

September 24, 2022

Dealership Rating
Employee Rating

Maria A is very efficient and courteous in the Service department. She made dropping off the car, payment , and picking it up very easy. She also hooked me up with an Uber to get me to work in the morning More

by mjfarley1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Juan in Sales

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Sep 27, 2022

Toyota of Downtown L.A. responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Toyota of Downtown LA Team

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