Maria Santoro
Maria Santoro at Rallye Lexus

Maria Santoro

Service Advisor

Rallye Lexus

20 Cedar Swamp Rd
Glen Cove, NY 11542

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4.9
475 Reviews

Dealership Experience

9 yrs, 6 mos

4.9

475 Reviews

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475 Reviews of Maria Santoro

October 16, 2025

Dealership Rating
Employee Rating

Excellent. Always friendly, professional, friendly staff. deliver on time and do quality work. Clean well run facility. More

by JEFFREY UNGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2025

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. James Quinlan 516-676-8686

October 11, 2025

Dealership Rating
Employee Rating

Went in for a no cost service and was told that - coincidentally - there was a nail in my tire and I needed a new tire, which of course cost a lot of money. Then, the wait was extra long because it More

by GREENTAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: James Herrera

Oct 15, 2025

Rallye Lexus responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. John Tetta General Manager 516-676-4000

October 10, 2025

Dealership Rating
Employee Rating

Maria was fantastic and could not be better. Pick up and drop off was so convenient More

by Kardorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: None

Oct 10, 2025

Rallye Lexus responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

October 04, 2025

Dealership Rating
Employee Rating

Top notch, courteous and extremely helpful people, experts in regards all services performed every single time More

by jrwagnerlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 04, 2025

Rallye Lexus responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

September 30, 2025

Dealership Rating
Employee Rating

Staff was Very friendly, very knowledgeable, very helpful and great assistance from staff. Making appointment was easy More

by Sinu.v.jacob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2025

Rallye Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Lexus. We look forward to having you as one of our valued customers for many more years to come! James Quinlan 516-676-8686

September 30, 2025

Dealership Rating
Employee Rating

Pleased with service & repairs Family has Been doing business with Rally for over 30 years & veery satisfied. More

by LSGNY33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2025

Rallye Lexus responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

September 30, 2025

Dealership Rating
Employee Rating

Excellent No complaints Great service. Polite, respectful staff, skilled technicians This is my 5th Lexus from this dealer. More

by DRLESLEENYMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 30, 2025

Rallye Lexus responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. James Quinlan 516-676-8686

September 16, 2025

Dealership Rating
Employee Rating

The place and the people are courteous and nice! Wonderful service they provide for me. More

by RADEGBENRO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 16, 2025

Rallye Lexus responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Rallye Lexus. James Quinlan 516-676-8686

August 30, 2025

Dealership Rating
Employee Rating

The service department was courteous, helpful, and knowledgeable when it came to my extended service warranty contract. I recommend my dealership for cleanliness, comfort, and snacks while waiting for More

by evegreen77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 31, 2025

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. James Quinlan 516-676-8686

August 27, 2025

Dealership Rating
Employee Rating

great job, information provided in real time. they offered to change battery for $300, which i decided to do on my own. but they were transparent and did a good job on all items we agreed upon More

by jonathansiegal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Reidy

Aug 27, 2025

Rallye Lexus responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! James Quinlan 516-676-8686

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