Maria Shouldice
Maria Shouldice at BMW of Freehold

Maria Shouldice | Page 20

Sales Manager

BMW of Freehold

4225 US Hwy 9
Freehold, NJ 07728

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4.8
230 Reviews

Industry Experience

30 yrs, 10 mos

4.8

230 Reviews

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230 Reviews of Maria Shouldice

December 26, 2020

Dealership Rating
Employee Rating

We have purchased several cars here and it’s always a quick and easy experience. Each person we dealt with was friendly and knowledgeable. Thank you! More

by Lizabarone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 29, 2020

BMW of Freehold responded

Thank you for the great review!

December 05, 2020

Dealership Rating
Employee Rating

As a loyal customer for 18 years I had a deal torpedoed by the finance manager because they neglected to tell me of the required documentation needed before picking up my new car. Would not even bend to h More

by Vinnym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Dori Dado, Ruslan Gayetsky, John Krokovic, Michael Monteleone , William Lauer, Nicholas Lichaa

Dec 09, 2020

BMW of Freehold responded

Our goal is to always provide the best service possible, and I appreciate you taking the time to share your constructive feedback. I’d also like to apologize for the experience you had. Please be assured that I would like to do whatever I can to remedy this situation and hopefully earn your business in the future. To learn more about your experience and work with you personally, please contact me at (732) 462-0042. I hope to hear from you soon. Best, Dori Dado, General Sales Manager

Dec 10, 2020

Vinnym responded

Thanks for the offer, but i reordered the vehicle with the original dealership, he also said the price locks in, which was not the case with your dealership so if it comes in after Jan 4th, i still get my incentives from Dec. Secondly, you were somewhat involved on that day. I know William Lauer went to you on more than one occasion. That probably would have been the better time to chat. Talking today doesn't change what happened and if the current dealership was able to order the car for me, and honor the agreed to price, why couldn't you??? Will I return, i can't answer that question as it's still fresh on our minds and a sore subject.

November 12, 2020

Dealership Rating
Employee Rating

He was very personable and accommodating. Answered all my questions and was very helpful. Seemed to care about my needs will definitely recommend. Thank you More

by Jmadd615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Catania , Nicholas Lichaa

Nov 13, 2020

BMW of Freehold responded

Thank you so much for the excellent review! I am so flattered to see such a great list of things you liked about our dealership. We look forward to taking care of any future needs that may arise!

October 28, 2020

Dealership Rating
Employee Rating

John has always been very professional and understood what we were looking for and was able to accomplish that for me. Honestly I believe he deserves a promotion. More

by flaboy004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Cheung

Nov 02, 2020

BMW of Freehold responded

Thank you so much for the excellent review! I am so flattered to see such a great list of things you liked about our dealership. We look forward to taking care of any future needs that may arise!

October 05, 2020

Dealership Rating
Employee Rating

Excellent experience from front to back Tyler is the man to see if you want a new or used BMW! Also thank you to Maria for making the finance process so easy and pleasant! More

by Robrivera189
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tyler Hyman

Oct 07, 2020

BMW of Freehold responded

Thank you so much for the excellent review! I am so flattered to see such a great list of things you liked about our dealership. We look forward to taking care of any future needs that may arise!

August 22, 2020

Dealership Rating
Employee Rating

I wish I was able to give one star for Nick and his finance mgr extremely unprofessional I could only imagine how many sales this dealership has lost since promoting him to Sales. Mgr what a awful expe More

by Mizz B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Dori Dado , Nicholas Lichaa

August 01, 2020

Dealership Rating
Employee Rating

Everyone was very courteous and helpful I Would recommend friends and relatives to visit this dealership in the future can’t wait to see when the show room is finished More

by Acura
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Joseph Pestkowski

Aug 03, 2020

BMW of Freehold responded

Thank you so much for the excellent review! I am so flattered to see such a great list of things you liked about our dealership. We look forward to taking care of any future needs that may arise!

July 07, 2020

Dealership Rating
Employee Rating

Wow! What a pleasure it was working with Mike. He was extremely helpful, knowledgable, and honest. I purchased a used 2008 Mercedes Benz E350 4MATIC and I must say mike and the team at BMW of Freehold ex More

by Noel
Recommend Dealer
Yes

Other Employees Tagged: Wael "Mike" Youssef

Jul 07, 2020

BMW of Freehold responded

Noel, it's a pleasure to hear that we have delivered the vehicle that you have been searching for! We appreciate the kind words for Mike and will be sure to share your feedback with him. Enjoy your purchase and come back again for that BMW when you are ready!

June 29, 2020

Dealership Rating
Employee Rating

Mark and his staff were incredibly professional, patient and mindful when helping me choose my car. Mark was always available to answer questions and ensured a smooth purchase. Their customer service was ex More

by amiele3200
Recommend Dealer
Yes

Other Employees Tagged: Mark Vicens

Jul 01, 2020

BMW of Freehold responded

Thank you for taking the time to share your comments and feelings about Mark! He is a valuable team member that goes above and beyond to meet our clients' needs, and we are so pleased that was your experience. We'll pass along your kind words to Mark!

June 23, 2020

Dealership Rating
Employee Rating

I just recently purchased a X3 and my sales rep William Lauer was the best. The whole process was a great experience. I have a lot to learn being a 1st time BMW owner and Billy has been so informative, p More

by brendaleethompson8
Recommend Dealer
Yes

Other Employees Tagged: William Lauer

Jun 24, 2020

BMW of Freehold responded

Congratulations on your new X3, Brenda! Thank you for taking the time to write about your experience. It is wonderful to hear that William was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future!

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