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Mario Eshak
Mario Eshak at Mercedes-Benz of West Covina

Mario Eshak | Page 2

Internet Sales Manager

Mercedes-Benz of West Covina

2010 E Garvey Ave S
West Covina, CA 91791

Contact Me
4.4
84 Reviews

Mario has been selling premium line cars since 2012, Worked for Major retailors and premium import brands since entering the business, main objective is being informative helping the customer to make an educated decision, smooth purchase, and unforgettable experience.

Dealership Experience

2 yrs, 5 mos

Industry Experience

14 yrs, 2 mos

Languages Spoken

Arabic Arabic

French French

4.4

84 Reviews

Write a Review

84 Reviews of Mario Eshak

September 27, 2026

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Employee Rating

My service advisor James is great. The service department is a joke. They have no idea what they are doing. More

by MMILLNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jason Paez, Abraham Kolandjian, Roberto Quiroz, Shadi Darwich, Eileen Valencia, Alexander Weith, Jake Saleh, Rabee Hattar, Sally Lao

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Oct 03, 2026

Mercedes-Benz of West Covina responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

September 25, 2026

Dealership Rating
Employee Rating

3% added for credit card is ridiculous when I'm already spending a premium on the service More

by EFONWANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Paez, Alexander Weith, Jake Saleh

Print
Sep 30, 2026

Mercedes-Benz of West Covina responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of West Covina!

September 24, 2026

Dealership Rating
Employee Rating

Everything was very good personal was very friendly. I recommend the dealership to everybody. specially the sales person was veryknowledgeable about the product. More

by david.rahimi58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jake Saleh

Print
Sep 24, 2026

Mercedes-Benz of West Covina responded

Knowing that our team’s friendly approach and expertise met your expectations is rewarding. We’re pleased we could help you understand the features of your new GLA-Class. Your recommendation means a great deal to us.

September 24, 2026

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Employee Rating

Really good service thanks shant bashian help me to get a rental and he stayed in touch More

by gustavo290
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Paez, Abraham Kolandjian, Roberto Quiroz, Shadi Darwich, Eileen Valencia, Alexander Weith, Jake Saleh, Rabee Hattar, Sally Lao

Print
Sep 24, 2026

Mercedes-Benz of West Covina responded

Your note about staying in touch reflects how our service team values clear communication. We’re pleased we could arrange a rental while your Mercedes-Benz AMG GLC 63 was in for service. Hearing that you appreciated our support means a lot to our team.

September 23, 2026

Dealership Rating
Employee Rating

Same issue happened again the service center doesn’t even give a ride Uber or loaner car, can’t wait there get the car fixed , bad experience More

by PRIS888USA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jason Paez, Roberto Quiroz, Shadi Darwich, Eileen Valencia, Alexander Weith, Jake Saleh, Rabee Hattar, Sally Lao

Print
Oct 03, 2026

Mercedes-Benz of West Covina responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 21, 2026

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Employee Rating

Very good customer service from Peter He did everything to comply with our requests Thanks Peter More

by oregelgerardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Paez, Sally Lao

Print
Sep 21, 2026

Mercedes-Benz of West Covina responded

Knowing that the service on your GLE 350 met your requests so thoroughly is rewarding. Hearing your kind words and seeing your five-star rating means a lot to our service department.

September 07, 2026

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Employee Rating

John was extremely helpful. Follow up with me on every step of the way until service was completed. More

by JORGE2086.JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Paez, Jake Saleh

Print
Sep 07, 2026

Mercedes-Benz of West Covina responded

Hearing that you appreciated the step-by-step updates means a lot to our service team. Our team is pleased we could keep you informed at every stage until the service on your Mercedes-Benz E-Class was completed. Thank you for the five-star rating.

September 06, 2026

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Employee Rating

Rabih, Mario, and William really pulled this off! I’m truly thankful for their kindness, patience, and dedication in helping me get the car I wanted. They made the whole experience easy and stress-fr More

by vespinoza2222
Recommend Dealer
Yes

Other Employees Tagged: Rabee Hattar , William

Print
Sep 07, 2026

Mercedes-Benz of West Covina responded

Knowing the purchase of your new GLC 300 felt easy and stress-free means a lot to our team. Mario will be thrilled to hear how his kindness and patience helped you find the perfect car, and we’re delighted you’re so happy with your new Mercedes-Benz.

August 28, 2026

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Employee Rating

I brought new Mercedes sprinter and battery has problem and there are codes that need fix , this Mercedes did everything to not warranty battery and did not fix codes I am very disappointed in this dealer More

by DMGONZALES1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jason Paez, Jake Saleh , Alejandro Jimenez

Print
Sep 03, 2026

Mercedes-Benz of West Covina responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention. We and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

August 25, 2026

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Employee Rating

I fixed my brakes and second day i heard same noise coming out from the new brakes, renting the car staff are very not helpful More

by Mark
Workmanship
Recommend Dealer
No

Other Employees Tagged: Jason Paez, Shadi Darwich, Jake Saleh, Rabee Hattar

Print
Aug 28, 2026

Mercedes-Benz of West Covina responded

Thank you, Mark, for this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

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