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Mario Puentes
159 Reviews
I’ve been with Toyota of Hackensack since we were located on New Bridge Road in River Edge back in 1994. I always have focused on what is best for the customer and that attitude has served me well. Currently I am General Sales Manager and would love the opportunity to assist you in making a great buying decision.
Read moreDealership Experience
17 yrs, 8 mos
Industry Experience
31 yrs, 1 mo
159 Reviews
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159 Reviews of Mario Puentes
November 08, 2025
Absolutely horrible customer experience. All bubbly when about to purchase. Once they have everything, they ghost you. Like seriously, do you want my business for maintenance and stuff? Or s All bubbly when about to purchase. Once they have everything, they ghost you. Like seriously, do you want my business for maintenance and stuff? Or should I go to a different Toyota dealer lol. Unprofessional goons. More
by Nadyia
Verified CustomerOther Employees Tagged: Jose Alvarado, Bill Coll, Ana Mayers, Armando Morell, Jonathan Munoz, John Reyes, John Ramirez
September 19, 2025
Great communication and customer service throughout the entire experience. From the very first phone call to an Abby delivered the truck. Everything was great. entire experience. From the very first phone call to an Abby delivered the truck. Everything was great. More
by jtwosleger
Other Employees Tagged: sales sales, Jay Rim, Abigail Luna
September 04, 2025
Jeffrey is very professional and courteous. He did a very good job in delivering the vehicle purchaed. He did a very good job in delivering the vehicle purchaed. More
by TAICLAN888
Other Employees Tagged: Armando Morell, Jay Rim, Jeffrey Canlas
August 05, 2025
I realized the Prius 2018 has dented rusted spots and rusted rear brakes and defected windshield and model c is no longer beside still fighting to get my money for extended warranty they lied about cover rusted rear brakes and defected windshield and model c is no longer beside still fighting to get my money for extended warranty they lied about coverage . I need help from Toyota l address More
by FATHIGUIRGIS52
July 30, 2025
Decievers and liars and Lack of communication after they get you in and poor phone service get you in and poor phone service More
by FATHIGUIRGIS52
Other Employees Tagged: sales sales, Jay Rim
July 14, 2025
Chayanna is the best will always gontonyoubguys Mike also worked very well explaining everything to me thank you great team worked very well explaining everything to me thank you great team More
by ROHEMIL
Other Employees Tagged: Fred Radulic, Tony Munoz, Michael Park, Jay Rim, Jaime O'Neill, Bob Giordano
June 22, 2025
I would not go anywhere else! Best teams in all departments! Outstanding job and great experience Best teams in all departments! Outstanding job and great experience More
by Aj
Other Employees Tagged: sales sales, Paulo Almeida, Bill Coll, John Reyes , Sam
May 01, 2025
very good service staff is amazing service was fast and clean,thank you for everything see you soon clean,thank you for everything see you soon More
by jonivanda
Other Employees Tagged: Fred Radulic, Tony Munoz, Michael Park, Paulo Almeida, Jose Alvarado, Jay Rim, Jeffrey Canlas, Jaime O'Neill, Bob Giordano
April 08, 2025
Excellent service from the sales department. Fred and his team are top notch. Thank you Fred and his team are top notch. Thank you More
by CS
Other Employees Tagged: Fred Radulic, Bill Coll, Jay Rim , Dennis D.
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