Mario Puentes
Mario Puentes at Toyota of Hackensack
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Mario Puentes | Page 3

General Sales Manager

Toyota of Hackensack

278 River Street
Hackensack, NJ 07601

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4.7
137 Reviews

I’ve been with Toyota of Hackensack since we were located on New Bridge Road in River Edge back in 1994. I always have focused on what is best for the customer and that attitude has served me well. Currently I am General Sales Manager and would love the opportunity to assist you in making a great buying decision.

Dealership Experience

16 yrs, 1 mo

Industry Experience

29 yrs, 6 mos

4.7

137 Reviews

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137 Reviews of Mario Puentes

July 20, 2023

Dealership Rating
Employee Rating

John Reyes and Mario Puentes were a great help, they helped me choose a car and their costumer service were excellent and they were very patient with and answered all my questions and concerns I had. More

by elbanelcy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Reyes

Jul 22, 2023

Toyota of Hackensack responded

Thank you for 5 Star review! We are glad to hear that both John Reyes and Mario Puentes offered assistance throughout your purchasing process. We appreciate your business! Enjoy your brand new purchase!

July 20, 2023

Dealership Rating
Employee Rating

John Reyes and Mario Puentes were a great help, they helped me choose a car and their costumer service were excellent and they were very patient with and answered all my questions and concerns I had. More

by elbanelcy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Reyes

Jul 22, 2023

Toyota of Hackensack responded

Thank you for 5 Star review! We are glad to hear that both John Reyes and Mario Puentes offered assistance throughout your purchasing process. We appreciate your business! Enjoy your brand new purchase!

July 20, 2023

Dealership Rating
Employee Rating

John Reyes and Mario Puentes made the transaction very easy. They both explained everything to me and made me feel welcome. I had a great experience, I had the pleasure to meet them as they helped me and More

by elbanelcy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Reyes

Jul 22, 2023

Toyota of Hackensack responded

Thank you for 5 Star review! We are glad to hear that both John Reyes and Mario Puentes offered assistance throughout your purchasing process. We appreciate your business! Enjoy your brand new purchase!

July 17, 2023

Dealership Rating
Employee Rating

You guys are always great all around Quick and easy appointment Fast and efficient Polite More

by BRAULIO115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Ramirez

Jul 20, 2023

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your service visit to us was great all around! Thank you for servicing with us! We appreciate your business!

July 17, 2023

Dealership Rating
Employee Rating

Efficient, great customer service, people are courteous and accommodating, right on time with their service More

by Enatividad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2023

Toyota of Hackensack responded

Thank you for your 5 Star review! We are glad to hear that your service visit to us was both accommodating and courteous! Thank you for servicing with us! We appreciate your business!

July 02, 2023

Dealership Rating
Employee Rating

Workers don’t care about jobs : we lost two tire air covers, nobody tell us after I drive car back home More

by chuchichen10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Tony Munoz, Bob Giordano

Jul 03, 2023

Toyota of Hackensack responded

Thank you for your feedback. Sorry to hear that you lost two air tire caps after leaving service here. We are not sure, if the air caps had originally been there prior to visiting our service department, but we would be happy to replace them for you.

June 16, 2023

Dealership Rating
Employee Rating

Just amazing good service, precise knowledge, I do recommend dealer technician, excellent they care for u vehicle. More

by RRC1680817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bob Giordano

June 09, 2023

Dealership Rating
Employee Rating

I have always loved the service at Toyota of Hackensack. They are patient , kind and helpful. More

by Abruno805
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Melissa Louissaint , Joe H and Paul also African American man that sits in the back he’s the supervisor

May 27, 2023

Dealership Rating
Employee Rating

Everyone was very helpful. Bill took the time to make sure I understood all the features of my new car and to help me with personalizing the settings. More

by ssing
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Bill Coll

March 19, 2023

Dealership Rating
Employee Rating

I like this dealership and the stuff are very good and appreciate Mr, John who help me to choose the car. He did great job. Thanks Hackensack management team More

by Abazahes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Ramirez

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