Mario Puentes | Page 4
General Sales Manager
Toyota of Hackensack
278 River Street
Hackensack, NJ 07601
I’ve been with Toyota of Hackensack since we were located on New Bridge Road in River Edge back in 1994. I always have focused on what is best for the customer and that attitude has served me well. Currently I am General Sales Manager and would love the opportunity to assist you in making a great buying decision.
Read moreDealership Experience
16 yrs, 2 mos
Industry Experience
29 yrs, 7 mos
137 Reviews
Write a Review137 Reviews of Mario Puentes
February 25, 2023
Excellent service! ! I’m very satisfied I hardly recommended it's definitely the place to go ! I’m very satisfied I hardly recommended it's definitely the place to go More
Other Employees Tagged: Mallory Wesner, Fred Radulic, Tony Munoz, Michael Park, Jay Rim, Mary Green, Jaime O'Neill, Bob Giordano
January 30, 2023
I won’t be doing any more business with this dealer. I don’t recommend doing business here. Shady liars. Be careful of the documentation fee. Their advertised doc fee online is $449 but they’ll charge y I don’t recommend doing business here. Shady liars. Be careful of the documentation fee. Their advertised doc fee online is $449 but they’ll charge you $499. Also watch out for them overcharging you for state registration fees. They’re legally not permitted to do that. I raised this issue with them multiple times and they told me no refund but the receipt from the DMV and what they charged me clearly shows a discrepancy. I also don’t recommend relying on them to pay off your vehicle in time. I ask basic questions and they can’t even answer it. It’s better to just pay it off and then trade it it. I have reached out to this dealership with no response. It’s sad that I have to resort to reaching out to the NJ Consumer Affairs/Attorney General. More
Other Employees Tagged: sales sales, Fred Radulic, Tony Munoz , Chayanna Pena
January 29, 2023
So i have been a customer of Chrysler for long time if i knew how good Toyota treats their cutomers and how good is their service especially Toyota of Hackensack i would have switched loooong time ago and knew how good Toyota treats their cutomers and how good is their service especially Toyota of Hackensack i would have switched loooong time ago and i have to drive from the Bronx. . Thank u for being awesome to both. More
Other Employees Tagged: Mallory Wesner, Jose Alvarado, Bob Giordano
December 27, 2022
Great customer service and great concern of accommodating your needs.Great mechanics .I’m very happy your needs.Great mechanics .I’m very happy More
Other Employees Tagged: Mallory Wesner, Fred Radulic, Tony Munoz, Michael Park, Jay Rim, Mary Green, Jaime O'Neill, Bob Giordano
December 24, 2022
Mario and Abby were amazing, very professional, friendly, and willing to help. They went above and beyond to accommodate our request. We can't be happier with our new car. and willing to help. They went above and beyond to accommodate our request. We can't be happier with our new car. More
Other Employees Tagged: Abby
December 19, 2022
They have an extremely knowledgeable and kind staff whose goal is to give best service 😁. They are very helpful in answering all questions and even giving more helpful information. 😁👍. They are extremely goal is to give best service 😁. They are very helpful in answering all questions and even giving more helpful information. 😁👍. They are extremely quick and efficient 👍😁 More
Other Employees Tagged: Fred Radulic, Tony Munoz, Michael Park, Jay Rim, Bob Giordano
December 18, 2022
Courteous welcome. Honest and accurate estimate of time it would take. Good WiFi I’m waiting area. Did not have appointment Honest and accurate estimate of time it would take. Good WiFi I’m waiting area. Did not have appointment More
Other Employees Tagged: Tony Munoz, Michael Park, Bob Giordano
December 18, 2022
Melissa was the sweetest. She took care of us very well. We got out of there super quickly:) She took care of us very well. We got out of there super quickly:) More
Other Employees Tagged: Paulo Almeida, Melissa Louissaint
December 01, 2022
I took my car for the oil change and couple other things. Everything was done with 100% satisfactory. Thank you Toyota of Hackensack. Everything was done with 100% satisfactory. Thank you Toyota of Hackensack. More
Other Employees Tagged: Mallory Wesner, Fred Radulic, Tony Munoz, Michael Park, Jay Rim, Mary Green, Jaime O'Neill, Bob Giordano