Mario Rodriguez
Mario Rodriguez at INFINITI of Lynnwood

Mario Rodriguez | Page 4

Finance Manager

INFINITI of Lynnwood

17305 WA-99
Lynnwood, WA 98037

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4.6
77 Reviews
4.6

77 Reviews

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77 Reviews of Mario Rodriguez

October 21, 2024

Dealership Rating
Employee Rating

Worst car buying experience ever and I bought please of cars out of state Javier and Mario where very unprofessional and did not disclose what I was buying When the contracts where signed they acted like More

by Mchml5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Hitoshi Delica, Javier Martinez

Oct 24, 2024

INFINITI of Lynnwood responded

We are truly sorry to hear about your negative experience. Your feedback is extremely valuable to us, and we take these concerns very seriously. We understand the car buying process can be stressful, and we strive to make it as smooth as possible. We would like to investigate this matter further to understand what went wrong. Please reach out to us directly at your convenience so we can discuss your concerns and find a solution. We can be reached at (425) 563-6600. Thank you very much for taking the time to leave your feedback with us.

October 11, 2024

Dealership Rating
Employee Rating

Very helpful great help def recommended thank you for everything was professional and quick and understanding More

by SVETAPANFILOV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 14, 2024

INFINITI of Lynnwood responded

Thank you so much for taking the time to write us a review Svetapanfilov! We are really glad to hear that our service was helpful and professional. Your positive feedback means a lot to us and we are very grateful for your kind comments and recommendation. If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

October 09, 2024

Dealership Rating
Employee Rating

Everyone here is very nice and helpful. Their service is excellent and they take care of you the moment you enter the door. More

by ant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hitoshi Delica, Javier Martinez , Marlaina

Oct 10, 2024

INFINITI of Lynnwood responded

Thank you so much for taking the time to leave us a review Ant! We're thrilled to hear about your positive experience. Your kind words about our team and service mean a lot to us. We're committed to providing exceptional customer service to every guest who walks through our doors. It is wonderful to know that our efforts were appreciated. Thank you again for taking the time to share your review. We look very forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

October 06, 2024

Dealership Rating
Employee Rating

I was happy to find the exact car that was advertised & it was in beautiful shape. I felt heard when asking questions and expressing concerns. The team made the experience comfortable. I was happy with my More

by hellojet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Alex was my sales associate

Oct 07, 2024

INFINITI of Lynnwood responded

Thank you so much for taking the time to share your experience with Infiniti of Lynnwood. Congratulations to you too!! We're delighted to hear that you were happy with the car you purchased and that the sales process met your expectations. Regarding the warranty, we apologize for any confusion. Our team will review our internal processes to ensure that this type of misunderstanding doesn't occur again We appreciate your understanding in this matter. We're also glad that the pre-purchase inspection revealed only a minor issue. Our goal is to provide vehicles in excellent condition, and we'll continue to strive for that standard. If you have any further questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

October 04, 2024

Dealership Rating
Employee Rating

Very professionals, the process was very easy and smooth, good prices and great vehicles, I’m very satisfied with my purchase. More

by jnikomartinez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 07, 2024

INFINITI of Lynnwood responded

Hi Jnikomartinez, congratulations to you! Thank you for taking the time to leave a review for us at INFINITI Of Lynnwood. We're happy to hear that we made the process easy, smooth, and that you are satisfied with your purchase! If you have any questions or concerns, please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

September 26, 2024

Dealership Rating
Employee Rating

I had a great experience with everyone at the dealership! They worked with me to secure the car I wanted, before I was even able to view it in person. Javier was with me the entire way, sending photos, and k More

by RobertFrost
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hitoshi Delica, Javier Martinez

Oct 07, 2024

INFINITI of Lynnwood responded

Hi Robertfrost, we are very happy Javier, Mario, and Hitoshi provided you with such a positive experience! Congratulations to you on your vehicle, and thank you so much for taking the time to share your experience with us. We are delighted to hear that the buying and paperwork process went so smoothly! We look forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

September 21, 2024

Dealership Rating
Employee Rating

I’ve purchased my last 3 cars from infinity of Lynwood and always had a great experience. I like that when I need to bring my car in for service I can use a courtesy car. More

by JLJACKS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 07, 2024

INFINITI of Lynnwood responded

Jljacks, your wonderful feedback and rating mean a lot to us. Thank you so much for your continued loyalty to us, we are so pleased to hear to that we can accommodate your needs with one of our courtesy vehicles. Please let us know if there is anything else we can do for you; If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

September 16, 2024

Dealership Rating
Employee Rating

Everyone was extremely helpful. Traveled in from out of town and they even stayed late to get everything done. Very helpful and kind throughout the entire process. More

by sa.olli87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hitoshi Delica, Javier Martinez

Oct 07, 2024

INFINITI of Lynnwood responded

Thank you so much for the positive review and congratulations! We're thrilled to hear that our team was helpful and kind throughout your car-buying experience. We appreciate your business and look forward to seeing you on your next visit! If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

September 11, 2024

Dealership Rating
Employee Rating

The worst purchase ever. Delivery was 3 weeks long! The car had damage that was not disclosed! The dealership would not respond to my requests! Whatever you do??? Do not buy More

by giovanne69
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Oct 07, 2024

INFINITI of Lynnwood responded

Giovanne69, thank you for taking the time to let us know how we did, we truly appreciate your honest feedback. It is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to us directly at (425) 563-66 00 when you have a chance. Thank you, and we look forward to hearing from you.

September 06, 2024

Dealership Rating
Employee Rating

Honest! Helpful! Respectful Low Key There was no back and forth negotiations. I was given a fair trade in. The best car transaction that I have ha More

by TRACYMSHARPE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Hitoshi Delica, Javier Martinez

Oct 17, 2024

INFINITI of Lynnwood responded

Thank you so much for taking the time to leave us this exceptional review Tracy! It is wonderful to hear that your car-buying experience was so positive. We strive to provide honest, transparent, and hassle-free transactions for every customer. Thank you again for sharing your feedback with us. If you have any questions or concerns please do not hesitate to reach out to me. We're committed to providing the best possible customer service. Erica Lin Client Loyalty Manager Direct: 425-605-1375 Email: erica@infinitiofbellevue.com

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