Marisa Thompson | Page 9

Great Experience I normally never write reviews, but I have to say Marisa Thompson was incredibly helpful. I was amazed at the professionalism and care I was treated w I normally never write reviews, but I have to say Marisa Thompson was incredibly helpful. I was amazed at the professionalism and care I was treated with. I went to Five Star Ford in North Richland Hills to turn in my daughters lease, and purchase a new car for graduation and collage. She made the process as easy and smooth as possible, Nice, easy car buying experience. No pressure, and friendly. Marisa, was amazing and truly made my daughter and me feel like we had known her for years. More

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fantastic staff! Kelly, Marisa, Josh, and Jimmy are world class individuals. They went above and beyond. I was in and out in less than an hour.. Great experience Kelly, Marisa, Josh, and Jimmy are world class individuals. They went above and beyond. I was in and out in less than an hour.. Great experience all the way around More

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No Pressure Sales Recently got our 5th vehicle from 5 Star Ford. I have never felt pressured to buy a car from the two sales ladies we have dealt with over the years. I Recently got our 5th vehicle from 5 Star Ford. I have never felt pressured to buy a car from the two sales ladies we have dealt with over the years. I would recommend Sales Person Marisa Thompson. She is very knowledgeable about Fords products, and she will spend as much time as you need to become a well informed customer. Marisa goes out of her way in every phase of the buying process without being high pressure. I myself would leave the dealership if I felt pressured. Everyone at the dealership has always been very nice and courteous. More

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Professional, friendly, and great to work with Recently traded in my lease for another lease (my 3rd with Five Star) on a Ford Escape and excellent customer service as always by the team at Five St Recently traded in my lease for another lease (my 3rd with Five Star) on a Ford Escape and excellent customer service as always by the team at Five Star. Marissa was very helpful in working through all of the options for the lease end and the lease on the new vehicle. David helped make the financing process go smoothly and quickly, and Jimmie did a great job going over all of the features on my new vehicle More

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Excellent Car Purchase with hassle free experience! When I went to the dealership I ask for Marisa Thompson and she made me feel right at home. She is a great person to work with and very knowledgeable When I went to the dealership I ask for Marisa Thompson and she made me feel right at home. She is a great person to work with and very knowledgeable. Also, Tut Edwards, Finance Manager is excellent. I walked into the dealership just to check out a Ford Fusion and I went home with a new 2017 Ford Fusion. I just love my new car! Mary C. More

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outstanding This is the fourth vehicle purchased/leased from this dealership, AND Marisa Thompson. We will never go anywhere else. Thank you for all you do for This is the fourth vehicle purchased/leased from this dealership, AND Marisa Thompson. We will never go anywhere else. Thank you for all you do for us and making this experience painless. More

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Easiest car-buying experience Marisa Thompson does an awesome job. Makes everything SO easy. When I picked up my car, I told her I drive by 4 Ford dealerships to get to her. It' Marisa Thompson does an awesome job. Makes everything SO easy. When I picked up my car, I told her I drive by 4 Ford dealerships to get to her. It's true. She makes it worth the extra drive! More

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Will be coming here again! 5 Star is accurate. Over the years I have purchased from a few dealerships (Toyota, Volkswagen). This was my first experience buying from 5 Star Ford and they were extrem Over the years I have purchased from a few dealerships (Toyota, Volkswagen). This was my first experience buying from 5 Star Ford and they were extremely friendly, and very professional. I felt like Joshua really understood what we were after and cared about what we wanted. I ended up taking home a used 2014 Ford Escape and it is wonderful! Marisa was amazing and walked me through the new car features, and even synced my phone up with the car for me. If every dealership had their own Joshua and Marisa they'd sell a lot more cars! I will definitely be coming here in the future for my car buying needs and I've already recommended it to friends! More

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#3 with Marissa This is our 3rd Ford purchased with Marisa's help over the past six years. She is knowledgeable and goes beyond to help us get the vehicle we want. This is our 3rd Ford purchased with Marisa's help over the past six years. She is knowledgeable and goes beyond to help us get the vehicle we want. And she makes a possibly stressful situation very enjoyable. More

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Great Buying Experience!! 5 Star is an excellent dealership. I shopped for several weeks, and dealt with three other dealerships none came close to the level of honesty, integr 5 Star is an excellent dealership. I shopped for several weeks, and dealt with three other dealerships none came close to the level of honesty, integrity, and transparency that I experienced at 5 Star. They have a tremendous selection of vehicles, very competitive pricing, and impeccable commitment to service. I dealt with both Joshua Fichter, and Marisa Thompson. They were both very helpful, and knowledgeable. They provided me with exactly the information that I needed to make an informed purchasing decision. Most importantly, they wer advocates and not sales people. Never once did they pressure me or attempt to push me to buy. This type of experience is unheard of in today's marketplace. Quiet simply, they treated me like a friend! The great experience didn't end with them. Tut Edwards in finance was outstanding! Friendly, fun, forthright, and honest describe my experience with Tut. I can't recommend 5 Star highly enough. More

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