Marissa Flood | Page 3

I looked at the Flood Ford website to check for available vehicles and specials. I called and spoke with Mike Coleman in sales. He was extremely friendly, efficient and professional throughout my whole exper vehicles and specials. I called and spoke with Mike Coleman in sales. He was extremely friendly, efficient and professional throughout my whole experience. I explained what I wanted and what I needed for my family and he was able to suggest vehicles for me to look at on Flood Ford's site. He found exactly what I was looking for within about 20 minutes. I emailed my application, and made an appointment for the next day. When I arrived at Flood, the Ford Explorer I wanted was right in front and ready to go! Mike Coleman came out and opened it so I could get a closer look. It was beautiful and had everything I wanted and more. We went into Flood Ford, which is very clean and open (and everyone wears masks, which put me at ease). Mike took care of everything, including taking my trade in and switching my insurance and registration. Working with Mike Coleman was enjoyable and comfortable. He then introduced me to Joe Pezza, who took care of my financing and warranty. Joe was friendly and thorough. He explained everything fully and provided options without putting any pressure on me about what to choose. His level of experience and professionalism was top notch. After financing was complete, Mike Coleman took me back out to my new Explorer. My plates were already on it and it was ready to go. He demonstrated how to use all of the features, and connected my phone to its system for me. Mike was extremely patient with my questions and was obviously invested in making sure I was happy with my new vehicle. When I drove off, I was thrilled with my Explorer and the whole experience with Flood. My family and I have been enjoying our new car since I brought it home. It is extremely comfortable, well equipped and fun to drive. I would highly recommend Flood Ford East Greenwich, and will always go back to Mike Coleman and Joe Pezza. More

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My first new vehicle! There are many Ford dealers but there is only one Flood Ford. Marissa was why I choose to buy my truck at Flood because she knows how to provide the best customer service! there is only one Flood Ford. Marissa was why I choose to buy my truck at Flood because she knows how to provide the best customer service! More

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Marissa Flood is fantastic F Marissa Flood is fair, attentive, personable, responsive and hard-working - highly recommend. A very good experience getting me into a new car. H F Marissa Flood is fair, attentive, personable, responsive and hard-working - highly recommend. A very good experience getting me into a new car. Highly recommend. More

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Always great customer service!! Marissa and Austin were awesome as usual. They made sure I was comfortable while waiting for my car to be serviced, even the owner Mr Flood came by to say hello! I would rat awesome as usual. They made sure I was comfortable while waiting for my car to be serviced, even the owner Mr Flood came by to say hello! I would rate them 10 stars if I could. More

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Very Happy I traded in a Ford Escape for a newer model with AWD. I really like it and I am a return customer to Flood Ford. They have treated me well every tim I traded in a Ford Escape for a newer model with AWD. I really like it and I am a return customer to Flood Ford. They have treated me well every time I visit. Thank you. More

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GREAT SERVICE AND THE STAFF WAS A PLEASURE TO WORK WITH . Chase was very patient with me as I first contacted him months prior to my taking deliver. Having purchased many vehicles over the years for both busi Chase was very patient with me as I first contacted him months prior to my taking deliver. Having purchased many vehicles over the years for both business and personal use, I can honestly say that dealing with Chase Sullivan, Joseph Pezza, and Marissa Flood was the most pleasant and productive experience I've rver had with a automotive dealership. The deal made me a happy camper! More

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Another great truck I have been buying Ford trucks from Flood Ford for over 30 yrs., and I have never had any problems with the vehicles or the service. They are always I have been buying Ford trucks from Flood Ford for over 30 yrs., and I have never had any problems with the vehicles or the service. They are always willing to solve the problems and work something out to keep the customer happy. More

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Best car buying experience of my life. My salesman John Derobbio was super knowledgeable about trucks and there was absolutely no pressure or BS. I will definitely go back to Flood for my next vehicle Derobbio was super knowledgeable about trucks and there was absolutely no pressure or BS. I will definitely go back to Flood for my next vehicle More

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This was my first experience with Flood Ford in East Greenwich. I have nothing but praise for them. Their showroom is beautiful and the grounds are as well. I have been recommending them to all of my fr Greenwich. I have nothing but praise for them. Their showroom is beautiful and the grounds are as well. I have been recommending them to all of my friends! A special thanks goes out to my salesman, Braden Fleming, and Paulette Matteson in the financial department, and to Marissa Flood, for making me feel so welcome! Thank you, Mike Flood, for having your team take such good care of me! More

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Top Notch Staff Phenomenal service all the way around. All staff that I had contact with were helpful and professional. They are a credit to the dealership and I wou Phenomenal service all the way around. All staff that I had contact with were helpful and professional. They are a credit to the dealership and I wouldn't hesitate to recommend them to any of my family or friends. More

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