Mark Dickerson | Page 4

Service department was much better this time. Fast and courteous. Seems to be more customer focused. Hopefully this is a sign of progress. Until next time... department was much better this time. Fast and courteous. Seems to be more customer focused. Hopefully this is a sign of progress. Until next time..... More

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Best Experience I've ever had at a Dealership You know how stressful it can be buying a vehicle. I have to tell I never felt that at all. I apply for pre-approval thinking it would make things qui You know how stressful it can be buying a vehicle. I have to tell I never felt that at all. I apply for pre-approval thinking it would make things quicker when I finally went to the dealership. Little did I know that the best experience was coming my way in the form of Todd Oswald. He made it so easy to deal with, we did everything through text or phone calls. My experience started on the day after Christmas and end with me driving away with a beautiful brand new 2019 Ram 1500. I have to thank Todd for making it so easy and accommodating. I had little money to put down, because another company failed to deliver on their deal, they still have my 5k, that's a story for another time. I also had a very short window to get the deal done, do to Qtr End work demands. We Started on the 26th and I was driving away the 28th. Now how is that for service!!!! Bonneville and Sons is a class act!! welcoming. Thank you Todd it was a pleasure working with you. I will recommend you to whomever I talk to about my truck. Very Happy Customer :-) Brian More

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Service Great service department, very courteous and knowledgeable , the only thing I have to mention is that I've had my radio replaced due to constant stati Great service department, very courteous and knowledgeable , the only thing I have to mention is that I've had my radio replaced due to constant static, and when I brought it in for maintenance I mention my radio again and they said they would look at it but I still have the constant static on every radio station. Everything else was handled great More

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Tom. What a guy! Tom is what every dealership salesman should strive to be. Courteous, personable, and understanding of what my needs were. This is my sixth lease with Tom is what every dealership salesman should strive to be. Courteous, personable, and understanding of what my needs were. This is my sixth lease with Bonneville, and Tom made the process hassle free. Although this is my first experience with Tom, I look forward to working with him again in the future. People like him and the Bonneville team is what keeps me coming back. Excellent job, Tom. Good luck with your antique shop. Richard C. More

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Very helpful and straight forward J. Fuchs We had a great experience here with Rick. We were not pressured to make a decision. We were able to take our time, view our options and Rick J. Fuchs We had a great experience here with Rick. We were not pressured to make a decision. We were able to take our time, view our options and Rick provided a lot of information for us to make an educated decision. We appreciate the transparency of the pricing of the vehicle and loved that there didn’t have to be that back and forth bargaining. Not only was Rick great but everyone that we met with was friendly and helpful making the process as smooth as possible. We were able to leave with the vehicle that we wanted without compromise and happy we chose Bonneville and Son. More

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Excellent Service once again Just had my 2013 Ram 1500 in for maintenance servicing and new tires. As always, service advisor Mark Dickerson was awesome. The entire service team, Just had my 2013 Ram 1500 in for maintenance servicing and new tires. As always, service advisor Mark Dickerson was awesome. The entire service team, techs, advisors, etc. have always done an excellent job any time I have been in. I am always satisfied with my service. Thank you service team! More

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Express Lane Oil Change I was in and out of the dealership in ten minutes AND they washed my car too! I never hesitate in having my service work done at this dealership. I was in and out of the dealership in ten minutes AND they washed my car too! I never hesitate in having my service work done at this dealership. More

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First Jeep They had the make model and color I wanted. I have only owned Chevy or GMC vehicles, this is my first Jeep and I am pleased beyond words They had the make model and color I wanted. I have only owned Chevy or GMC vehicles, this is my first Jeep and I am pleased beyond words More

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Service Center visit to check brake light irregularity As it has always been with Bonneville, we checked the car in, told them the problem and went home and forgot about it. A few hours later, they called, As it has always been with Bonneville, we checked the car in, told them the problem and went home and forgot about it. A few hours later, they called, we picked the car up and the problem was fixed. This is the way it is at Bonneville. No muss, no fuss! Stephanie was our Service Rep and as usual we knew our car was it good hands. This is the way it is at Bonneville. No Muss, no fuss. More

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PARTS AND SERVICE IS SECOND TO NONE!!! I have never had an issue with any department in this dealership. The parts and service departments have always done what is needed in a timely matter I have never had an issue with any department in this dealership. The parts and service departments have always done what is needed in a timely matter. I love this dealership and will never go anywhere else!!!! Thank you Bonneville and Son!! More

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