Mark Ellis Jr. | Page 17

Excellent All Around Service We have been dealing with Mohawk Honda since 2015 when we bought our first CRV. Both the sales staff and the service staff have been knowledgeable, pr We have been dealing with Mohawk Honda since 2015 when we bought our first CRV. Both the sales staff and the service staff have been knowledgeable, professional, and congenial. Our experience with the first CRV was so good that we went back to Mohawk Honda this summer to purchase a 2020 CRV Hybrid. Linda Vasco worked with us to make the purchase and trade-in process easy and hassle free. She was assisted by Alex Ringhoff and Mark Ellis, Jr. More

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Amazing customer service My Honda had amazing customer service very easy to trade in transition my salesman made it very easy for me to walk off the lot with a brand new 2020 My Honda had amazing customer service very easy to trade in transition my salesman made it very easy for me to walk off the lot with a brand new 2020 vehicle will work with my salesman Chris again he didn’t steer me wrong with my vehicle and a huge thanks to Mark Ellis Junior for explaining my new vehicle to me he didn’t amazing job! More

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2nd Honda We put in a lot of consideration if we want to get a 4th Honda. We got our 3rd one here and so far the services had been great. No matter when we we We put in a lot of consideration if we want to get a 4th Honda. We got our 3rd one here and so far the services had been great. No matter when we were here, even though the employees walking by us, but not serving us, they greeted us. That was the reason why we decided to come back. Disappointingly, we didn't see the same kind of services and friendliness as we have been getting this time and we were here twice for this same deal. It was a long waiting time. The salesman had multiple customers to deal with while we were there. We made an appointment for the first visit. We were there from 11am to almost 3:30pm. That was an awful long time in between, there was at least an hour of waiting time. Then, we still had to wait while we signed the financial paper and picked up the car. If next time is the same, I would re-consider about it. One great thing was the technician, Mark, who went through thoroughly with us about the functions of the car. I must say that it was the best experience among our 4 Hondas. More

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Friendly service. Ready upon pickup. Knowledgeable. Curteous. Salesman Brian accommodated me on trade in. Very satisfied with customer service. The tech Mark Ellis Jr. that went over the car to explain Curteous. Salesman Brian accommodated me on trade in. Very satisfied with customer service. The tech Mark Ellis Jr. that went over the car to explain all the features was wonderful and helpful. Every dealership should have a Mark Jr. More

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Good Experince it was my second car from Mohawk. They are all friendly and helpful. The only issue they made me wait little longer for signing papers. it was my second car from Mohawk. They are all friendly and helpful. The only issue they made me wait little longer for signing papers. More

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Simple buying experience I went in to trade in or buy my Accord and ended up leasing a new one. Working with Mike, Jamison, Sondra, and Mark was excellent. They were honest I went in to trade in or buy my Accord and ended up leasing a new one. Working with Mike, Jamison, Sondra, and Mark was excellent. They were honest and friendly with all information and provided me what I needed to lease a new vehicle. The entire process was seamless and done within a few hours. Their Covid precautions were second to none! You can tell that Mohawk cares about their customers having a good experience and leaving with a great deal. I would highly recommend this dealership to anyone looking for a new or used vehicle. Thank you to all of you! More

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A long time customer here. The Honda product sells itself but Mohawk Honda makes the customer experience enjoyable. Our salesman, MJ was very knowledgeable and helped us make our decision easy and stress fre but Mohawk Honda makes the customer experience enjoyable. Our salesman, MJ was very knowledgeable and helped us make our decision easy and stress free. We love the new HRV. More

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Honda Family This is the second Honda Pilot we have purchased from Mohawk Honda, both experiences were wonderful. My son also purchased an Accord from them, and m This is the second Honda Pilot we have purchased from Mohawk Honda, both experiences were wonderful. My son also purchased an Accord from them, and my son-in-law purchased a Civic from them as well. All of us had great experiences at Mohawk Honda. More

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We have visited several dealerships over the past few months as we were trying to decide what type of car to purchase. The experience we had at Mohawk Honda was markedly better then any place else we vis months as we were trying to decide what type of car to purchase. The experience we had at Mohawk Honda was markedly better then any place else we visited. Our first experience with Mohawk Honda was a few years ago when my husband brought a car in for service. We had excellent service then, and have since bought two cars from this dealership. We will definitely return In the future. More

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Mark Ellis Jr. has a nice personality but we feel he didn't give us a break on the deal. When we traded for the 2017, we felt like we got more for the money. We don't think that anyone helped Mark hel didn't give us a break on the deal. When we traded for the 2017, we felt like we got more for the money. We don't think that anyone helped Mark help us.We were just looking for a break on a trailer hitch,windows visors or mud flaps. This is the 3rd new Honda that we've gotten from Mohawk Honda and feel like they could have worked with us more. More

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