Mark Hester | Page 12

Buying my Jeep Wrangler Jennifer did a good job on finding me my dream Jeep Wrangler! I highly recommend using her to find your dream car. 10/10 loved her service. She is ver Jennifer did a good job on finding me my dream Jeep Wrangler! I highly recommend using her to find your dream car. 10/10 loved her service. She is very nice and sweet! More

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Good experience I’ve been loyal customer to South Oak for 20 years. . I’ve always used the same salesperson but he’s no longer working there. Mark Hester who I’ve dea I’ve been loyal customer to South Oak for 20 years. . I’ve always used the same salesperson but he’s no longer working there. Mark Hester who I’ve dealt with before gave me Jennifer Torres as a salesperson. Jennifer was very professional, polite, and knowledgeable about the product. I’m appreciative of Mark that I was given Jennifer to work with. This was my first time dealing with Leo Estrada for financing. I believe he made this experience a bit to personal. His job is to keep the dealership as much money and mine is to get as good of a deal as possible. He should work on patience, particularly with a 20 year customer. More

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South Oak Sales and Service Caring management with friendly knowledgeable sales and service makes South Oak standout. With that combination of sales and service, had a wonderful Caring management with friendly knowledgeable sales and service makes South Oak standout. With that combination of sales and service, had a wonderful car buying experience at South Oak. More

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Amazing My husband and I came in just to look around and we left with a brand new 2018 Dodge Charger it was a very nice experience and everyone was so nice es My husband and I came in just to look around and we left with a brand new 2018 Dodge Charger it was a very nice experience and everyone was so nice especially Clarence who time with us and worked with us the best he could. I am really grateful and I appreciate them so thank you. More

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Great experience When we walked in we we’re nervous and shy but Jennifer Torres greeted us with open arms. We weren’t sure wat we where looking for but she focused on When we walked in we we’re nervous and shy but Jennifer Torres greeted us with open arms. We weren’t sure wat we where looking for but she focused on things we would love in a vehicle, narrowed it down. Had us look at the vehicles to see what was the best fit for us in all scenarios. We made our pick and and we are beyond satisfied. We thank Jennifer for walking us thru all the steps and making this an easy decision. Couldn’t ask for a better sales person. More

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Great dealership At SouthOakDodge the salespeople are friendly and polite. Dan was our salesman and was great. He went far beyond what we asked. From owner to managem At SouthOakDodge the salespeople are friendly and polite. Dan was our salesman and was great. He went far beyond what we asked. From owner to management to sales to finance to cashier we didn’t have any problems. Thank you SouhOak. More

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Brand new lemon car I purchased a Cherokee on Aug. 29th, airbag system light was on. Stayed on for 11 days until I took it in to service. They kept it for a week supposed I purchased a Cherokee on Aug. 29th, airbag system light was on. Stayed on for 11 days until I took it in to service. They kept it for a week supposedly fixed it. It came back on took it to service again on Oct 10th. Sent me to Enterprise for a rental. South Oak kept my Cherokee for 2 weeks and I got charged for the rental. Now my heat comes on by itself and it's extremely hard to make a right turn. More

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Dishonest & deceitful Bought a car from Jim Matt from out of state. Asked him to accurately describe the condition since I would not be able to look at it first and would n Bought a car from Jim Matt from out of state. Asked him to accurately describe the condition since I would not be able to look at it first and would need to take his word for the condition of the truck. He repeatedly told me it was in great shape with no issues. I made the purchase and had it shipped to me. When it arrived at my home it was immediately obvious he lied to me. It had $6000 in severe rust damage, NONE of which Jim mentioned. Afterward he wouldn't even answer my phone calls. NEVER EVER trust this guy .!. !.!.!.! More

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2016 Dodge Charger So on December 31 I bought a 2016 dodge charger brand-new. I really liked the car but I came to find out that with a three-year-old kid in a car seat So on December 31 I bought a 2016 dodge charger brand-new. I really liked the car but I came to find out that with a three-year-old kid in a car seat it does not work out very well so I wanted to trade it in for a 2017 Ford explore . When I went to Bill kay Ford to test drive the explorer they ran the Vin on the charger. I bought the charger with 318 miles and they still ran the Vin because I had 4900 miles on the car when I traded it in. Come to find out the car was in an accident in June 2016 six months before I bought the car and they still sold the car to me is a brand-new car. The Carfax report said it happened in Missouri and they got the car on a dealer trade so supposedly they never knew about the accident. So when I asked what I would get back for the car they told me $23,000 cash value or $4667 towards trade-in and Bill K Ford) I got 25,500 for trade-in so I am very disappointed with South Oak dad and I will never ever buy another vehicle from them or refer anybody to them. More

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Terrible Experience I have purchase 4 vehicles with South Oak Dodge. My last vehicle was a lease I went into South Oak Dodge about two months before my lease was going to I have purchase 4 vehicles with South Oak Dodge. My last vehicle was a lease I went into South Oak Dodge about two months before my lease was going to end and in they got me a very good deal on a brand-new Pacifica. I was told by several sales people that you can turn in your car before the lease so I started to look and found something. But that isn't the truth you're still liable for your lease payments and or the lease payments should be factored into your new price of the car but South Oak Dodge neglected to inform me and or put the lease payments into the price of the new vehicle. I did not know this until I got a final bill for my first lease financial company. When I went back to South Oak to tell them that they did me wrong for not adding that into my monthly payments and for not informing about it they said it was my fault. It's not my fault they do terrible business! I never had problem before or I would've never went back to them. So stay far far away from them. They do terrible business!!!!!! More

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