Mark Leutzinger | Page 8

Does not go extra mile in customer service Engine service soon light on. Staff wouldn’t tell me why light was on while they are doing an oil change. Said I needed to make an appointment just to Engine service soon light on. Staff wouldn’t tell me why light was on while they are doing an oil change. Said I needed to make an appointment just to let me know why it’s on. It would have been nice to know the problem before I left so I could schedule a good time to address the actual issue. More

by MAPLE4575 Verified Customer Verified Customer

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Thanks for great service! I took my 2019 Camry in for the 5,000 mile checkup. No appointment, quick service and free popcorn, coffee and pop. Very thorough inspection done. I took my 2019 Camry in for the 5,000 mile checkup. No appointment, quick service and free popcorn, coffee and pop. Very thorough inspection done. They didn’t automatically wash my car like some dealerships do but when I asked about it, they were happy to wash it and, unlike other dealerships who simply run it through a machine, they hand washed and dried it. More

by fewboo Verified Customer Verified Customer

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Great! I found your staff to be highly. I had excellent service, very accommodating facilities! Love the popcorn😁. I would highly recommend your s I found your staff to be highly. I had excellent service, very accommodating facilities! Love the popcorn😁. I would highly recommend your service center to my friends! Thank you. More

by catherinelucille Verified Customer Verified Customer

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Service Have always received great service at My Auto Import. I always feel confident my Rav 4 is getting the best treatment. Nice place to wait while work is Have always received great service at My Auto Import. I always feel confident my Rav 4 is getting the best treatment. Nice place to wait while work is being done. More

by KJCHALUPA Verified Customer Verified Customer

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preventative maintenance I was at the service center for the scheduled preventative maintenance. Tire rotation, fluids and filters checked, etc, I had a question regarding the I was at the service center for the scheduled preventative maintenance. Tire rotation, fluids and filters checked, etc, I had a question regarding the new Yakama tires and was able to find that my tread was OK. Several items put off from previous visit were activated. More

by DAWNDURKEE1 Verified Customer Verified Customer

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Helped with pressure loss Cold morning and the tire pressure was down. Felt the car pulling to the left. Was sure it was due to the cold, but went through so many construction Cold morning and the tire pressure was down. Felt the car pulling to the left. Was sure it was due to the cold, but went through so many construction sites, I couldn’t rule out nail. Brought the car in, checked it over, put air in the tires, no nail, no pay, no problem More

by LYNMIE Verified Customer Verified Customer

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Service Needed headlight and running lights they took it right in and 20 minutes later it was done very friendly and fast service very pleased great work Needed headlight and running lights they took it right in and 20 minutes later it was done very friendly and fast service very pleased great work More

by jodie_n57 Verified Customer Verified Customer

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Outstanding service They went the extra mile to perform fast efficient service so I could go on a planned trip. They kept.me.informed and .updated regarding the status an They went the extra mile to perform fast efficient service so I could go on a planned trip. They kept.me.informed and .updated regarding the status and called as soon as the part was in and started the work as soon as I arrived. They completed the repair in less than half an hour and had me out the door. More

by Windlass Verified Customer Verified Customer

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35000 mile check Got a tire rotation. They said I needed two new tires and gave me quotes. I asked for a quote on a specific brand of tires. He said he would check and Got a tire rotation. They said I needed two new tires and gave me quotes. I asked for a quote on a specific brand of tires. He said he would check and let me know. I have not heard from him. More

by erikamaas Verified Customer Verified Customer

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Toyota Truck repair Once again they went above and beyond with their service. We are always pleased. They were willing to fix added things my husband asked them to do. Once again they went above and beyond with their service. We are always pleased. They were willing to fix added things my husband asked them to do. More

by opalekl Verified Customer Verified Customer

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