Mark Lidano | Page 34

Great, low-key experience Thank you, Cityside Subaru, for another great, low-key carbuying experience. Mark Lidano listened to me as I explained what I was looking for in a ne Thank you, Cityside Subaru, for another great, low-key carbuying experience. Mark Lidano listened to me as I explained what I was looking for in a new car, and he adjusted according to my needs. He connected to me and my husband as individuals, and he has a great sense of humor. He set up the 2017 Impreza interface with my iPhone, and pre-set some radio stations, both of which would have taken me a long time to figure out on my own. He briefed me on some key functions of my new car, and offered to follow up in person or over the phone as I developed more questions. More

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Great experience with Mark Lidano I asked to work with a dealer who would not give me "the hard sell" and whom I could trust to cater to our interests and needs rather than be focused I asked to work with a dealer who would not give me "the hard sell" and whom I could trust to cater to our interests and needs rather than be focused on his own monthly numbers. Mark Lidano was just the right person. He was honest, didn't try to up-sell me, responsive, and knowledgeable. All that I needed. I highly recommend Mark if you are buying a new vehicle because he will listen to your goals and make sure you get what you need without overpaying or trading up unnecessarily. I fully trusted Mark and would recommend him to anyone who wants honest and respectful interaction throughout the purchase process. More

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For those who want a relaxed and fair car buying experience This is our 2nd car buying experience with CitySide Subaru, and by request with Mark Lidano. Mark is incredibly laid back, and does not hassle you fo This is our 2nd car buying experience with CitySide Subaru, and by request with Mark Lidano. Mark is incredibly laid back, and does not hassle you for anything. He doesn't push to negotiate the price, and offers fair and friendly opinions on what you're trying to do/accomplish. I usually hate this process, Mark made it easy, and is the main reason why we continue to be customers. If you don't want to be hassled, come here. If you want to "play games" go elsewhere. More

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Fantastic Working with Mark Mark made the process very easy. He was on top of making it a great experience from the second I walked through the door. Would highly recommend. Mark made the process very easy. He was on top of making it a great experience from the second I walked through the door. Would highly recommend. More

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Perfection in Car Sales & Service I've been a customer of Cityside Subaru since 2007. This is my fourth lease/purchase from Mark Lidano. Perhaps my repeat business should say the mos I've been a customer of Cityside Subaru since 2007. This is my fourth lease/purchase from Mark Lidano. Perhaps my repeat business should say the most about how I feel about Mark and Cityside (and Subaru Outbacks). However, I also want to share about my most recent car buying experience: I drove 350 miles out of state just to buy a car from Mark, and here's why. I gave Mark a call when I knew I'd be going over the miles in my current lease due to an unanticipated move and lifestyle change. He called me back with the various options that would work, we talked through each option, and I thought about what I'd like to do (and even if I should consider other brands of cars, which I also discussed with Mark!). I came to the conclusion that an Outback was still the right car for me, and so Mark and I hatched a plan. Within a matter of a few text messages, Mark had found an available car. A day or two later, he and Mike Nelson called me up to arrange financing. They had the paperwork ready for me when I arrived at the dealership. We went through everything together in a seamless, easy way, signed everything, then Mark gave me a lesson on how my new car works. I cannot say enough about how comfortable, customer-focused, easy, and wonderful it is to work with Mark at Cityside. When I lived in Boston, I used their service department exclusively, and I would recommend it without hesitation. So, go see Mark and treat yourself to a pleasant, easy, fun car buying experience, where you'll come out not only with a fantastic car, but good relationships (and friendships) for years to come. More

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Easy, straight-forward, no-nonsense car shopping In doing my research, I saw a few cars I was interested in online, and dialed up Cityside to inquire about availability and test-drives. I ended up w In doing my research, I saw a few cars I was interested in online, and dialed up Cityside to inquire about availability and test-drives. I ended up working with Mark Lidano, and couldn't have been happier with my experience. I appreciate Mark's laid-back, and yet very attentive approach to interacting with customers. After having less enjoyable experiences with sales staff at various other dealerships, Mark's relaxed and straight-forward manner was refreshing, and very appreciated. Of course I'm thrilled with the vehicle itself, but Mark, Mike in Finance, and the whole team's genuine interest in my satisfaction were what made the overall experience - not just the end result - a pleasure! More

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new 2017 forester Mark Lidano and his coworkers are top notch and make buying a new vehicle as close to painless as is humanly possible. The availability of a "bridge" Mark Lidano and his coworkers are top notch and make buying a new vehicle as close to painless as is humanly possible. The availability of a "bridge" vehicle prior to arrival of our new vehicle was very helpful. We would recommend Cityside Subaru to anyone considering purchasing a Subaru. (As an aside, Mark has a phenomenal memory. Without prompting, he recalled me and my wife, the Honda we traded in and the Subaru we purchased almost 15 years ago.) More

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Great service Had a great experience. Service was fast and everyone was very friendly and kind. Got excellent help on figuring out the new technology in the car and Had a great experience. Service was fast and everyone was very friendly and kind. Got excellent help on figuring out the new technology in the car and everyone made themselves availed for questions. Overall great experience. More

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Very happy with our experience! We had a great experience buying a car through Mark at Cityside Subaru. He was friendly and personable and easy to work with. He allowed us to bring o We had a great experience buying a car through Mark at Cityside Subaru. He was friendly and personable and easy to work with. He allowed us to bring our dog into the office, and then in any further interactions, always was thoughtful enough to ask about our dog, which I thought was very sweet. He was very fair in our price negotiation, and we came to a price that I think we were all very happy with. He made the process very painless. He even took the time to introduce us to the electronics system in our new car and make sure we knew how to pair our Bluetooth phones with it. He also followed up via text a few days after to check in, which was incredibly considerate. Thank you Mark and Cityside for such a great experience! It felt so much more personal than a simple business transaction. More

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Very easy, no hassle experience - highly recommended! Great experience leasing my new car - walked me through the different options (both car and financing) and got it done very quickly - no stress, no dr Great experience leasing my new car - walked me through the different options (both car and financing) and got it done very quickly - no stress, no drama. The display and audio unit had some issues when I picked up the car, but when the replacement part came in, it was fixed immediately and they supplied me with a loaner for the day. BONUS: even though I'd only put about 50 miles on my car, Mark topped off the gas tank for me before I picked it up! A nice and unexpected surprise! More

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