Mark Lidano | Page 35

Easy, straight-forward, no-nonsense car shopping In doing my research, I saw a few cars I was interested in online, and dialed up Cityside to inquire about availability and test-drives. I ended up w In doing my research, I saw a few cars I was interested in online, and dialed up Cityside to inquire about availability and test-drives. I ended up working with Mark Lidano, and couldn't have been happier with my experience. I appreciate Mark's laid-back, and yet very attentive approach to interacting with customers. After having less enjoyable experiences with sales staff at various other dealerships, Mark's relaxed and straight-forward manner was refreshing, and very appreciated. Of course I'm thrilled with the vehicle itself, but Mark, Mike in Finance, and the whole team's genuine interest in my satisfaction were what made the overall experience - not just the end result - a pleasure! More

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new 2017 forester Mark Lidano and his coworkers are top notch and make buying a new vehicle as close to painless as is humanly possible. The availability of a "bridge" Mark Lidano and his coworkers are top notch and make buying a new vehicle as close to painless as is humanly possible. The availability of a "bridge" vehicle prior to arrival of our new vehicle was very helpful. We would recommend Cityside Subaru to anyone considering purchasing a Subaru. (As an aside, Mark has a phenomenal memory. Without prompting, he recalled me and my wife, the Honda we traded in and the Subaru we purchased almost 15 years ago.) More

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Great service Had a great experience. Service was fast and everyone was very friendly and kind. Got excellent help on figuring out the new technology in the car and Had a great experience. Service was fast and everyone was very friendly and kind. Got excellent help on figuring out the new technology in the car and everyone made themselves availed for questions. Overall great experience. More

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Very happy with our experience! We had a great experience buying a car through Mark at Cityside Subaru. He was friendly and personable and easy to work with. He allowed us to bring o We had a great experience buying a car through Mark at Cityside Subaru. He was friendly and personable and easy to work with. He allowed us to bring our dog into the office, and then in any further interactions, always was thoughtful enough to ask about our dog, which I thought was very sweet. He was very fair in our price negotiation, and we came to a price that I think we were all very happy with. He made the process very painless. He even took the time to introduce us to the electronics system in our new car and make sure we knew how to pair our Bluetooth phones with it. He also followed up via text a few days after to check in, which was incredibly considerate. Thank you Mark and Cityside for such a great experience! It felt so much more personal than a simple business transaction. More

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Very easy, no hassle experience - highly recommended! Great experience leasing my new car - walked me through the different options (both car and financing) and got it done very quickly - no stress, no dr Great experience leasing my new car - walked me through the different options (both car and financing) and got it done very quickly - no stress, no drama. The display and audio unit had some issues when I picked up the car, but when the replacement part came in, it was fixed immediately and they supplied me with a loaner for the day. BONUS: even though I'd only put about 50 miles on my car, Mark topped off the gas tank for me before I picked it up! A nice and unexpected surprise! More

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Great experience at Cityside Subaru!! My sales pro Mark Lidano provided me with impeccable service from start to finish! Outstanding professional! And Michael Nelson made the finance sessi My sales pro Mark Lidano provided me with impeccable service from start to finish! Outstanding professional! And Michael Nelson made the finance session smooth & efficient! More

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An Easy Buying Experience with lots of support! Buying a Subaru at Cityside, Belmont, with Mark Lidano as my salesperson was a stressless experience. There was no pressure during the buying of my 2 Buying a Subaru at Cityside, Belmont, with Mark Lidano as my salesperson was a stressless experience. There was no pressure during the buying of my 2017 Outback. Mark was a good listener and worked hard to get me a good deal. Once the deal was made, Mark and Cityside didn't disappear. I got a call from Mark a few weeks after picking up my car to check on how the car was working out for me. He offered an appointment to review some of the many features on the new Outreach on which I might have questions. That was an appointment I kept. More

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Great Lease Renewal Mark Lidano at Cityside is the consummate low pressure car salesman. We're leasing our new Outback (a trim level up from the previous Outback lease) f Mark Lidano at Cityside is the consummate low pressure car salesman. We're leasing our new Outback (a trim level up from the previous Outback lease) for less than the previous payment with the same money down. Michael Nelson in the finance department was great with no last minute hard sell pitches for additional services. More

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Just What I Wanted I'm not a car guy who needed a car. I knew what I wanted going in. And didn't want any hard sells or lengthy negotiations. Mark got me in and out with I'm not a car guy who needed a car. I knew what I wanted going in. And didn't want any hard sells or lengthy negotiations. Mark got me in and out with the Crosstrek I wanted. The car is great and the whole process was efficient, friendly, and courteous. More

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Better than expected Mark Lidano, our interface with Cityside, was professional and sensitive to what we wanted in a car, the time we needed to make a decision and get ins Mark Lidano, our interface with Cityside, was professional and sensitive to what we wanted in a car, the time we needed to make a decision and get insurance arranged, and what we needed to know before we drove off. I would recommend him highly. More

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