Mark Mauer | Page 8

David, Mark, and Charles are the best! They helped me find the perfect car for my family and exceeded all my expectations. George was super friendly and got me in and out of finance quickly! find the perfect car for my family and exceeded all my expectations. George was super friendly and got me in and out of finance quickly! More

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Kyler Schmied is a fantastic sales rep! Went above and beyond to get us the new car we were looking for. Mark the GM helped Kyler with meeting our tight time deadlines as we were moving out of state. Kyle beyond to get us the new car we were looking for. Mark the GM helped Kyler with meeting our tight time deadlines as we were moving out of state. Kyler and Mark are very professional, personable, great communicators and make you feel like one of their family. We would highly recommend them and their dealership to anyone looking for a new or used vehicle. Rick and Sharon More

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Great friendly, no pressure experience! Mike was the best salesman I have had the pleasure of working with. Authentic nice guy. Mark the GM, actually came over and shook my hand and thanked me for my bu best salesman I have had the pleasure of working with. Authentic nice guy. Mark the GM, actually came over and shook my hand and thanked me for my business. Todd in Finance worked quickly and Markos in parts, ordered and installed the add-on parts I wanted fast also. I’ll be back to this dealer!! More

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"VALUED", that is how Subaru Superstore of Surprise made my wife and I feel! We were referred to the dealership through Costco Auto Program. Mike was the designated Costco Salesman at the dealership. He my wife and I feel! We were referred to the dealership through Costco Auto Program. Mike was the designated Costco Salesman at the dealership. He reached out and introduced himself through both an email and phone call within minutes of us submitting our inquiry online. He was so attentive to our questions and communicated to us often before we made the long trek to Surprise. His knowledgeable, no pressure demeanor was a breath of fresh air, compared to other dealers we had visited. While we waited to go into the finance office, Mark Mauer the GM at the dealership, came over to us and actually sat down and thanked us for our business. That was a first for us...as other dealer GM's never gave us that courtesy. Todd in finance, made the loan financing a breeze. We ordered some extra add-ons from parts, and Markos took great care of us! What a pleasurable experience from beginning to end! More

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AMAZING OVERALL EXPERIENCE! Mike A. was attentive to our inquiry regarding a used Subaru we saw online. Mike provided outstanding communication about the car. Sending actual pictures of the vehicle to us inquiry regarding a used Subaru we saw online. Mike provided outstanding communication about the car. Sending actual pictures of the vehicle to us by text, before we made the hour drive to Surprise. We weren't disappointed with making the drive! Mark, the GM greeted us and thanked us for our purchase! Todd in Finance, made the paperwork fast & easy. Customer Service at its' best!!! More

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I am visiting Arizona and needed to get my grill replaced on my Outback. Mark Mauer got me in right away with his team and got my car repaired. I am very impressed with his customer service. The best cus on my Outback. Mark Mauer got me in right away with his team and got my car repaired. I am very impressed with his customer service. The best customer service I have had with any dealership. Thank you so much Mark and your team is awesome. We are back on the road again. I would recommend this Subaru Superstore of Surprise to anyone. More

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Very good service. Very thorough with all the technical things in the vehicle. Jersey Mike is awesome. things in the vehicle. Jersey Mike is awesome. More

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Kyler, Mark, and George made buying a car a simple and streamlined process. All of them were up front and candid providing information and facts without forcing a decision. They let me come to the choic streamlined process. All of them were up front and candid providing information and facts without forcing a decision. They let me come to the choice on my own. I felt like instead of a salesman trying to hit their quota, it was a team on a journey. When I needed help they advised. When I made choice they facilitated. They were there to support my journey in finding the right fit for me. During the finance phase their technology that shows your monthly payments based on additional features is great. Their willingness to be transparent speaks highly of their confidence not only in their product but in their ability to support the customers needs. If you are looking for a team to support you on you car buying journey this is the place to start. Their attention to customer service will set the bar high if you end up shopping around. So high in fact you will be wondering why you even considered anywhere else. More

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Easiest car buying process ever! Super thankful for David C and Mark M , they both were very professional. They helped me with all my needs and hooked my car up too! I’ll definitely be going back for my nex C and Mark M , they both were very professional. They helped me with all my needs and hooked my car up too! I’ll definitely be going back for my next Subaru purchase. Thanks guys! More

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My husband and I visited the Subaru Superstore of Surprise after having a bad experience at our local dealership. We dealt directly with the general manager Mark Mauer. He is a true professional busi Surprise after having a bad experience at our local dealership. We dealt directly with the general manager Mark Mauer. He is a true professional businessman. It’s refreshing to see that in the automotive industry. We frequent dealerships and so far his leadership and friendliness surpasses most we have encountered. He turned a potential devastating situation into a positive one. We are happy customers again. We highly recommend Subaru Superstore of Surprise just off Cactus and 303 fwy in AZ. The building looks brand new, it’s very clean and organized. When you walk in, you notice the welcoming atmosphere it brings. Mark gave us a tour of the facility and introduced us to Gil Watters in the service department. Gil comes with a wealth of knowledge and a friendly encounter. Then Dulcinea Pimentel, she is packed full of fun energy and she’s definitely the pillar that holds the place together. We enjoyed our time spent here. They went above and beyond to help us out even though we didn’t purchase from them. We look forward to doing future business at Subaru Superstore of Surprise especially for our mother that has a lease return she has to turn in , in a few months. We are loving our Subaru! Thanks again to Mark and his entire staff. More

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