Mark Mitchell
Mark Mitchell at INFINITI of Birmingham
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Mark Mitchell | Page 8

General Sales Manager

INFINITI of Birmingham

1804 Montgomery Hwy S
Hoover, AL 35244

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5.0
174 Reviews

Dealership Experience

6 yrs, 4 mos

Industry Experience

31 yrs, 7 mos

5.0

174 Reviews

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174 Reviews of Mark Mitchell

June 16, 2021

Dealership Rating
Employee Rating

Kyle made sure my experience was great. He answered all of my questions and made sure I was taken care of during the entire process. He is someone I highly recommend seeing if you are in need of a new car More

by WilliamsJ
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Roberts

June 16, 2021

Dealership Rating
Employee Rating

I recently purchased a pre-owned vehicle from Infiniti of Birmingham. Thanks to Blake Temple, the salesperson with whom I worked, the whole experience from test drive to leaving the dealership behind the More

by JDLowery
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Roberts, Blake Temple

June 13, 2021

Dealership Rating
Employee Rating

Love this place and love the people! We got the car we wanted at a great price! Thanks Tony Mickens you did a great job as well as Mark, and Julius!! We will definitely be back!! More

by tanya mccaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George "Tony" Mickens, Julius Robinson

May 08, 2021

Dealership Rating
Employee Rating

Thank you, Mark Mitchell and "Tony" Mickens for the exceptional customer service offered during my recent vehicle purchase. An additional HUGE thanks to Mark and Mike in Infiniti Service for promptly More

by A. Griffin
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: George "Tony" Mickens, Mike Weeks

April 27, 2021

Dealership Rating
Employee Rating

GEORGE ”Tony” MICKENS was amazing. He brought the car to my house!! Twice!! The whole Infiniti team exceeded my expectations! Tony you are a hidden gem, I will definitely recommend him and Infiniti to my f More

by Elainelavender53
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jackson Callahan, George "Tony" Mickens

May 27, 2021

Elainelavender53 responded

George “Tony” Mickens was amazing. He brought the car to my house!! Twice!! The whole Infiniti team exceeded my expectations! Tony you are a hidden gem, I will definitely recommend him and Infiniti to my friends and family members!!

April 25, 2021

Dealership Rating
Employee Rating

Management not competitive with competitors. Hard to deal with. Did not value previous customer loyalty. Sales staff excellent! Above rating is on senior management negotiations, not sales. More

by bmorrislazboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No

Other Employees Tagged: Joel Garcia , Blake Temple

Apr 26, 2021

INFINITI of Birmingham responded

We’re sorry we fell short of your expectations. As a business there is only so far we can go before it doesn’t make sense to continue negotiating further discounts, however we are glad we were able to reach an agreement and earn your business. Thank you for your continued loyalty.

April 05, 2021

Dealership Rating
Employee Rating

Bought my 3rd Infiniti from Infiniti of Birmingham. Kyle was more than helpful. We realized we had connections going back 30+ years. I had all the time I needed to make my decision. No hassle. No pressure. More

by CJLeddo
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kyle Roberts

March 23, 2021

Dealership Rating
Employee Rating

I had been looking at vehicles for months and put off buying just because I dreaded the process. I went to Infiniti of Birmingham with great reservation. I got set up with Regi Palmer, a sales consultant More

by Sandy.holmes2014
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Regi Palmer

February 03, 2021

Dealership Rating
Employee Rating

Mark I would like to say thanks you for the hard extra work you have done for me & my family not once but twice. You & Jason r the coolest and friendly guy I have ever met. But me and my family really app More

by Kennygiles10
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Jason Dudley

December 31, 2020

Dealership Rating
Employee Rating

HUGE THANK YOU to Josette, JE, and Mark for creating such a wonderful car buying experience. I am now the proud owner of a Q60 and I am enjoying every minute of it! Immediately when I came to the lot, I w More

by Mack Marchand
Recommend Dealer
Yes

Other Employees Tagged: James Dawson, Josette Rice

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