Mark Morgello
Mark Morgello at Crest Volvo Cars

Mark Morgello

Volvo Certified Service Advisor

Crest Volvo Cars

6020 State Highway 121
Frisco, TX 75034

Contact Me
5.0
11 Reviews

I am a long ways away from my home, Boston, Ma. Love going to car shows with my convertible Pontiac Trans Am. I have a very large family.

Dealership Experience

2 mos

Industry Experience

34 yrs, 10 mos

Languages Spoken

English English

5.0

11 Reviews

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11 Reviews of Mark Morgello

May 19, 2025

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Thank you for the incredible friendly service! It was simple and painless. We appreciate all you do! More

by Randall Nixon
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ally Gallagher

May 21, 2025

Crest Volvo Cars responded

Randall, thank you for your kind words! We are thrilled to hear that you had a positive experience with our service. Our team is dedicated to providing friendly and efficient assistance, and it’s rewarding to know that our efforts have made a difference for you. We appreciate your support and look forward to serving you again in the future!

May 18, 2025

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Mark was very upfront and curious. The process was simple and efficient. I appreciate the whole staff. More

by TRE1470
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Recommend Dealer
Yes
May 19, 2025

Crest Volvo Cars responded

Thank youfor your wonderful feedback! We are thrilled to hear that you found the process simple and efficient. Mark and our entire team strive to provide an exceptional experience, and your appreciation means a lot to us. We look forward to serving you again!

May 18, 2025

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I’d like to share feedback regarding my recent service visit. While my previous experience at Crest Volvo—particularly during the purchase of my SUV in December—was outstanding, this recent interaction un More

by Kristin Cunningham
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Recommend Dealer
Yes

Other Employees Tagged: Bryan Bingham, Bryce Williams

May 19, 2025

Crest Volvo Cars responded

Kristin, thank you for taking the time to share your feedback regarding your recent service visit. We genuinely appreciate your continued trust, especially after your outstanding experience during the purchase of your SUV. We understand the importance of consistent and courteous service for all our customers, and we value your insights about your interaction with our team members. Your feedback helps us ensure that every customer receives the professionalism and attention they deserve, regardless of their assigned advisor. We appreciate your commitment to helping us maintain our high standards, and we will certainly take your comments into consideration as we strive to improve our service. If you have any further concerns or if there’s anything specific you’d like us to address, please feel free to reach out to our General Manager, Jason Pickering, at jpickering@vtaig.com or 469-384-2688. Thank you again for your feedback and for being a valued member of the Crest Volvo Cars community.

May 18, 2025

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Good result,the air conditioning issue was resolved and the system works good. As expected More

by EFHABEN
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Recommend Dealer
Yes
May 19, 2025

Crest Volvo Cars responded

Thank you for your positive feedback! We’re thrilled to hear that the air conditioning issue has been resolved and that the system is performing well. We appreciate your support and look forward to servicing you again next time!

May 04, 2025

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We called and knew what we wanted and were immediately taken care of. This was our first Volvo purchase ad we are extremely happy so far with the vehicle and overall experience. More

by Mdrrallen
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Recommend Dealer
Yes
May 05, 2025

Crest Volvo Cars responded

Thank you for your feedback! We're so glad to hear that your first Volvo purchase was such a positive experience. We're happy you're enjoying your new vehicle and appreciate you choosing us for your purchase!

May 04, 2025

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Good reliable service. Mark understood the needs and provided the service at the best possible manner. Much Appreciated . More

by Nair
Service Communication
Recommend Dealer
Yes
May 06, 2025

Crest Volvo Cars responded

Thank you for your kind review! We're so glad to hear that Mark took great care of you and provided service that met your needs in the best possible way. We truly appreciate your feedback and look forward to serving you again in the future!

May 04, 2025

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I cannot believe the service went really great. Jordan did great job communicating etc. Yes, I will continue my business with this dealer. More

by MUDUMBAIGOPAL
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Recommend Dealer
Yes
May 06, 2025

Crest Volvo Cars responded

Thank you for sharing your experience! We're so happy to hear that Jordan provided excellent communication and that your service went smoothly. We truly appreciate your continued trust in us, and we look forward to assisting you with your future automotive needs. Thank you for choosing us!

May 03, 2025

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I have worked with Crest Volvo many times, and they always take problems very seriously. This time, Mark picked up the service, and Ally worked with me. She was very friendly and serviced the car profe More

by GGAN98
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ally Gallagher

May 06, 2025

Crest Volvo Cars responded

Thank you for your continued trust! We're so glad to hear that Mark and Ally provided you with excellent service. It's wonderful to know that Ally was both friendly and professional while addressing your car’s needs. We appreciate your loyalty and look forward to assisting you again in the future!

May 02, 2025

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The experience is exceptional! True white glove treatment. We felt valued and cared for. Everyone involved made us feel welcomed and appreciated. Thank you 🙏 Crest! More

by Randall Nixon
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2025

Crest Volvo Cars responded

Thank you so much for your kind words! We're thrilled to hear that you felt valued and cared for during your experience with us. Providing exceptional service and making our customers feel welcome is our top priority, and we're so glad to know we were able to do that for you. We truly appreciate your feedback and look forward to assisting you again in the future!

April 22, 2025

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Always quick, simple, and easy. Great staff all around, from service to sales. Everyone is helpful and kind. More

by Madoku
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Recommend Dealer
Yes
Apr 23, 2025

Crest Volvo Cars responded

Thank you for the wonderful review! We're so glad to hear that your experience was quick, simple, and easy. It's great to know that our team, from service to sales, provided helpful and kind assistance. We truly appreciate your feedback!

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