Mark Morgello

Easy check in and out process and good service! Always love how clean the car is inside and out when we pick it up. Always love how clean the car is inside and out when we pick it up. More

by HappyVolvo Verified Customer Verified Customer

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My experience with Mark, Tina and the young man who greeted me at service and returned my car to me, was exceptional greeted me at service and returned my car to me, was exceptional More

by wendi.burleson Verified Customer Verified Customer

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My service writer was helpful and the service was done quick and well. I will be back next maintenance. quick and well. I will be back next maintenance. More

by pcctooey Verified Customer Verified Customer

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Excellent care and communicative service! Lyn Ford is the absolute very best! It’s not a coincidence that we’re loyal Volvo clients! Lyn Ford is the absolute very best! It’s not a coincidence that we’re loyal Volvo clients! More

by arhee10 Verified Customer Verified Customer

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very good service. Mark was very attentive to details and very courteous . He helped on fixing my car services and get it on time Mark was very attentive to details and very courteous . He helped on fixing my car services and get it on time More

by VSESHAN Verified Customer Verified Customer

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We had a great experience working with Mike Stock! Mike worked with us in purchasing our previous XC60 car and we chose to work with him again. We chose to work with Mike again since he is very suppor Mike worked with us in purchasing our previous XC60 car and we chose to work with him again. We chose to work with Mike again since he is very supportive, he is always in communication, and he is patiently going over and explaining all our options to make sure we make an informed decision. Thank you, Mike. We are grateful to have you at the Crest Volvo Cars. You and your colleagues are the reason we are still doing business with this amazing dealership. More

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Questionable whether we would recommend service- I have a friend with a xc6 and they seem to like Lyn. Bryce is our normal service advisor but was out. There was a double charge for spark plugs on our bi friend with a xc6 and they seem to like Lyn. Bryce is our normal service advisor but was out. There was a double charge for spark plugs on our bill and when I called it to Marks attention the bill was updated and the $111 for duplicate spark plugs removed but then on the revised bill an additional $120.54 was added to the first line. Not sure what is going on, but my husband brought the bills to the dealership and Jeramy, Service Director, removed the additional $120.54. Unfortunately he had to make a trip to the dealership to get the error straightened out, Mark knew it had the duplicate charge but said it should have never been printed, but would not just remove the duplicate over the phone for me. We bought a 2025 Xc 90 a few months ago, not sure we would have made that purchase with all the air conditioning repairs we have had on this 2019. Thought it was fixed back in October with $900 bill but then the air conditioning went out completely right after we purchased the 2025. Hard to believe a 2019 has to have its air conditioning replaced!! More

by CGOCKEL Verified Customer Verified Customer

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The work was done excellent for the service this week, waterstrip was replaced to fix the issue waterstrip was replaced to fix the issue More

by Hui Verified Customer Verified Customer

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Thanks for the great service, really appreciate on working on the feedback and turning around quickly. working on the feedback and turning around quickly. More

by anujkg Verified Customer Verified Customer

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As usual everything was great. Love working with this team. Appreciate the car wash! Have a great day Love working with this team. Appreciate the car wash! Have a great day More

by PATADLER Verified Customer Verified Customer

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