I had an exceptional experience with the Crest Volvo
service team! From start to finish, the entire process was smooth, professional, and stress-free. A special shoutout to Ford Lyn — their communicatio
service team! From start to finish, the entire process was smooth, professional, and stress-free. A special shoutout to Ford Lyn — their communication, attention to detail, and commitment to customer satisfaction truly stood out. Lyn made sure everything was explained clearly and that my vehicle was handled with care every step of the way.
It’s clear that the Crest Volvo team takes pride in their work and genuinely values their customers. I left feeling confident that my car was in great hands. Highly recommend this team to anyone looking for outstanding service and a team that goes above and beyond! ⭐⭐⭐⭐⭐
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by Hari
Verified Customer
Verified Customer
Service Price Transparency
Dec 23, 2025 -
Crest Volvo Cars responded
We genuinely appreciate your wonderful feedback about your service experience with our team! It's truly heartwarming to hear that the entire process felt smooth and stress-free for you. We're especially pleased that Lyn's clear communication and careful attention made such a positive impression - his dedication to ensuring everything was explained thoroughly really reflects the standards we strive for every day.
Your recognition of our team's commitment to quality work and customer care means the world to us. Knowing that you felt confident in our service and would recommend us to others is the best compliment we could receive. Thank you for taking the time to share your experience and for choosing Crest Volvo Cars for your automotive needs!
Great Customer Service from Mark Morgello.
Thank you for taking care of of my car and me. I appreciate it.
Thank you for taking care of of my car and me. I appreciate it.
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by vquinby57
Verified Customer
Verified Customer
Service Price Transparency
Dec 23, 2025 -
Crest Volvo Cars responded
Thank you for taking the time to share your wonderful experience with us. We're delighted to hear that you received excellent customer service and felt well taken care of during your visit. Your appreciation means the world to us, and we're grateful for customers like you who take the time to recognize outstanding service. We look forward to continuing to serve you and your vehicle needs in the future.
I had a great experience at Crest Volvo.
They worked quickly and updated me regularly on the status of my car.
They worked quickly and updated me regularly on the status of my car.
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by NICOLE.SHAEFF
Verified Customer
Verified Customer
Service Price Transparency
Dec 16, 2025 -
Crest Volvo Cars responded
We are absolutely thrilled to hear about your wonderful experience with us! It's fantastic to know that our team provided you with efficient service and kept you well-informed throughout the process. Your satisfaction means everything to us, and we truly value customers like you who take the time to share their positive experiences. We look forward to serving you again in the future.
Mark did a great job, kept me informed of the repairs
progress at all times.
progress at all times.
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by IY2W
Verified Customer
Verified Customer
Dec 10, 2025 -
Crest Volvo Cars responded
Thank you for your review and for taking the time to share your experience with us. We are pleased to hear that our team member provided excellent service and maintained clear communication throughout your repair process. Keeping customers well-informed about their vehicle's progress is something we prioritize, and it's wonderful to know that this made a positive difference in your experience. Your feedback helps us recognize when our team delivers the quality service that we strive for every day.
Mark is great.
He provides outstanding customer service and explains all the details about your service and what is being recommended.
He provides outstanding customer service and explains all the details about your service and what is being recommended.
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by robert_tirloni
Verified Customer
Verified Customer
Service Price Transparency
Dec 08, 2025 -
Crest Volvo Cars responded
We deeply cherish your wonderful feedback about the exceptional service you received. It's truly rewarding to know that you experienced such thorough and attentive care during your visit. Having a team member who takes the time to walk you through every aspect of your service and share helpful recommendations makes all the difference in creating a positive experience. Your recognition of the outstanding support you received means so much to our entire team. We're grateful for customers like you who take the time to share their positive experiences.
Crest had always been great to work with.
Service and car sales has been a pleasure to work with.
Service and car sales has been a pleasure to work with.
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by Mightymizzou
Verified Customer
Verified Customer
Service Price Transparency
Dec 04, 2025 -
Crest Volvo Cars responded
We sincerely value your continued trust in our team. It means so much to hear that working with us has consistently been a positive experience for you. We're delighted that both our service department and sales team have made your interactions enjoyable and seamless. Your loyalty and confidence in Crest Volvo Cars truly motivate us to maintain the high standards you've come to expect. Thank you for taking the time to share your experience.
The service advisor was great and service was prompt.
Waiting area was comfortable. Good experience overall.
Waiting area was comfortable. Good experience overall.
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by ted.wemhoff
Verified Customer
Verified Customer
Service Price Transparency
Dec 10, 2025 -
Crest Volvo Cars responded
Thank you for the wonderful feedback! We're thrilled you had a great experience with our service advisor and found our waiting area comfortable. Your satisfaction means everything to us, and we look forward to serving you again at Crest Volvo Cars.
I am always so impressed by the level of customer service
Crest consistently provides. As a leader in a fortune 50 company, I'm frankly jealous and curious if this is unique to Crest or consistent across Vol
Crest consistently provides. As a leader in a fortune 50 company, I'm frankly jealous and curious if this is unique to Crest or consistent across Volvo as well how Crest has cultivated this culture. Fabian and Mark in the service center both made me feel as if I was a famous person and connected me with Mark who is helping me plan my next vehicle purchase. Caden gave me his time to test drive a cx60 while mark was away for lunch and was so knowledgeable about the product he supports. I don't know the name of the two ladies in the loaner department but they both two just really made me feel comfortable and were so helpful.
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by zach g
Service Price Transparency
Dec 10, 2025 -
Crest Volvo Cars responded
Thank you for your wonderful feedback! We're thrilled that Fabian, Mark, and Caden provided such exceptional service, and that our loaner department team made you feel so comfortable. Your recognition as a Fortune 50 leader means a great deal to us. We're honored by your praise of our customer service culture and look forward to helping you with your next vehicle purchase.
Mark the Service rep was excellent and overall I am
really happy with Crest volvo.
really happy with Crest volvo.
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by NAFIZA
Verified Customer
Verified Customer
Service Price Transparency
Dec 04, 2025 -
Crest Volvo Cars responded
Thank you for the wonderful feedback! We're thrilled that Mark provided excellent service and that you're happy with Crest Volvo. We appreciate you sharing your positive experience and look forward to serving you again.
Our experience with Mark has been nothing less than
outstanding. He has worked on our vehicle and we would like for him to be our vehicle advisor.
outstanding. He has worked on our vehicle and we would like for him to be our vehicle advisor.
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by JAYSHREE.BIHARI
Verified Customer
Verified Customer
Service Price Transparency
Nov 26, 2025 -
Crest Volvo Cars responded
Thank you for your wonderful feedback about Lyn! We're delighted that you have such confidence in her service that you wouldn't consider going anywhere else. Your loyalty and trust mean everything to us at Crest Volvo Cars.
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