Mark Owens
Mark Owens at Ken Ganley Ford Parma

Mark Owens | Page 6

Service Advisor

Ken Ganley Ford Parma

16100 Lorain Ave
Cleveland, OH 44111

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4.8
55 Reviews
4.8

55 Reviews

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55 Reviews of Mark Owens

October 29, 2025

Dealership Rating
Employee Rating

The service dept was awesome. Had a great experience, they had me in and out. More

by Jeruito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 29, 2025

Ken Ganley Ford Parma responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 25, 2025

Dealership Rating
Employee Rating

Friendly customer service. Always do good job with for my car. Don't need wait to long to get car back. More

by EGLEJAKELEVICIUTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

October 18, 2025

Dealership Rating
Employee Rating

I was notified each day as to the progress of my car and what was being done each day. I appreciate the notifications.. More

by LUCYLESZ
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2025

Ken Ganley Ford Parma responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 17, 2025

Dealership Rating
Employee Rating

It’s important to me that only certified mechanics work on my truck. It was a pleasant experience for the oil change. I appreciate the Parma Ganley mechanic who pointed out a problem which was a prior deal More

by DDSCH154
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2025

Ken Ganley Ford Parma responded

Thanks for sharing about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

October 10, 2025

Dealership Rating
Employee Rating

I always get taken care of here! Great people with great service! They go awesome work. More

by gabidefelice97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 10, 2025

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

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