Dealership Experience
5 yrs, 7 mos
Industry Experience
18 yrs, 8 mos
Languages Spoken
English
315 Reviews
Write a Review315 Reviews of Mark Retherford
December 27, 2022
Have depended on Sierra Toyota for 2 decades. None better! Reliable, courteous, always give full explanations. None better! Reliable, courteous, always give full explanations. More
Other Employees Tagged: Shawn Molina, Austin Fornof, Emily Magana , Jared Pangus, Humberto Pena, Melanie Tucker, Adam Valencia
December 24, 2022
Fast, friendly, courtesy, awesome service department. Jarred was attentive of our needs. Thank you very much. Jarred was attentive of our needs. Thank you very much. More
Other Employees Tagged: Austin Fornof , Jared Pangus, Humberto Pena, Melanie Tucker, Adam Valencia
December 11, 2022
Great service. Went in for an oil change, tire rotation, and wheel alignment and everything came out as expected. The only dealership I go to for service on my Tund Went in for an oil change, tire rotation, and wheel alignment and everything came out as expected. The only dealership I go to for service on my Tundra. More
Other Employees Tagged: Austin Fornof, Robert Beyer, Emily Magana , Jared Pangus, Humberto Pena, Melanie Tucker, Adam Valencia
December 09, 2022
I come in for a routine oil change and always get treated like I’m the most important customer of the day! The service reps are efficient and very nice. They get me in and out and explain everything to me a like I’m the most important customer of the day! The service reps are efficient and very nice. They get me in and out and explain everything to me about the process. They escort me to the window to pay and then to my car. The clerk at the window is also very pleasant. They even throw in a car wash at the end. I live 250 miles away but always wait to come here for my service when I’m visiting my Mom. Well done! More
December 07, 2022
Humberto seems unable to grasp that the Tacoma truck is my wife’s truck and he needs to direct his questions and concerns to her. If he is unable to curb his condescending attitude towards female drivers my wife’s truck and he needs to direct his questions and concerns to her. If he is unable to curb his condescending attitude towards female drivers & owners he might need to find another line of work. This is the second time that he has been dismissive of her questions, concerns, and even her presence. Regrettably, there will not be a third chance, because she does not intend to return to Sierra Toyota with her truck for any additional maintenance or repairs. More
Other Employees Tagged: Humberto Pena
December 04, 2022
They constantly tried to meet the customer’s expectations though they had to deal with a difficult insurance company. I consider that they (Toyota)went above and beyond the call to keep me informed of the s though they had to deal with a difficult insurance company. I consider that they (Toyota)went above and beyond the call to keep me informed of the status. More
November 16, 2022
Absolutely the best customer to service EVER! I can't remember the lady who waited on me but she is awesome and informative. Everyone was very kind and I was done in an hour! I can't remember the lady who waited on me but she is awesome and informative. Everyone was very kind and I was done in an hour! More
Other Employees Tagged: Austin Fornof, Robert Beyer, Emily Magana , Jared Pangus, Humberto Pena, Melanie Tucker, Adam Valencia

