Shawn Molina

Without the help of our amazing salesman, Lynn Burns, we would still be waiting for our car that we ordered. Months ago we put down $500 to order the exact vehicle that we wanted. The salesman (Jeff Benn would still be waiting for our car that we ordered. Months ago we put down $500 to order the exact vehicle that we wanted. The salesman (Jeff Bennett) at the original order took our order and told us it would be a few months for it to come in. We checked back with him every month and he just kept saying that we are still waiting. He did NOTHING to try to help us and to try and find the car for us and NEVER once called us with an update, we had to call him to get any information at all. He was VERY UNHELPFUL. After 5 months of waiting and getting no help from Jeff we were just about ready to ask for our $500 deposit back and go to a different dealer in Tucson. I just happened to run into Lynn Burns (who sold us our last vehicle) who works in a different department at Sierra Toyota, and he asked me how things were going. I told him that we ordered a specific vehicle (like we did when he helped us 2 years ago) and were getting NO help from the other salesman. He took me into his office and within 20 minutes found the exact car that we wanted that was going to be delivered to a different dealer in a different city. This was a Friday and he told me that he would talk to his boss and see if they could trade for this specific vehicle for us. By Monday morning, he called me to say that the trade would be completed and we were getting our exact vehicle in 2 weeks when it was to be delivered from Japan. We are giving very high praise to Lynn Burnsat Sierra Toyota and are very unhappy with Jeff Bennett for not trying to do anything in over five months when Lynn found us our exact vehicle in less than a day. More

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Classy , professional sales And repair , overpriced but has little Toyota competition. Like the kindness and returning of messages has little Toyota competition. Like the kindness and returning of messages More

by Mountainhrse Verified Customer Verified Customer

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Excellent service, very quick attention and above all very friendly, without a doubt Mayra Lopez is the best sales agent that Toyota Sierra has. We are very happy with all of you and you will always be t very friendly, without a doubt Mayra Lopez is the best sales agent that Toyota Sierra has. We are very happy with all of you and you will always be the best option when it comes to a Toyota vehicle. More

by Abraham Gamez Verified Customer Verified Customer

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Quick and easy appointment, quality service and the pickup service outstanding. Always right on time. pickup service outstanding. Always right on time. More

by dartnsar_1563 Verified Customer Verified Customer

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I have only one complaint, the last two times I have had the truck worked on, there have been greasy finger prints. The first time they were on the headliner, and the second, they were on the hood and door. the truck worked on, there have been greasy finger prints. The first time they were on the headliner, and the second, they were on the hood and door. Other than that everything else has been fine. More

by dwarn2553 Verified Customer Verified Customer

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Every time I have had any work preformed there, it has always been done well. I always bring my truck there to get the oil changed also. always been done well. I always bring my truck there to get the oil changed also. More

by dwarn2553 Verified Customer Verified Customer

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Fast, Professional, and efficient Service. I was well taken care of. I always enjoy my experience with Sierra Toyota. I establish long personal relationships with my Service Managers. I have n I was well taken care of. I always enjoy my experience with Sierra Toyota. I establish long personal relationships with my Service Managers. I have never been disappointed. More

by FRITZTA Verified Customer Verified Customer

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Excellent service , on time, pleasant attitudes. Very happy with everything I highly recommend and will use in future Very happy with everything I highly recommend and will use in future More

by JL.lakosil Verified Customer Verified Customer

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Very great service very clean dealership fixed everything as they were supposed to I will always come back to Sierra Toyota to have my Prius worked upon it runs great now after mark took care of it thank you as they were supposed to I will always come back to Sierra Toyota to have my Prius worked upon it runs great now after mark took care of it thank you all More

by glennrenew0 Verified Customer Verified Customer

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Have depended on Sierra Toyota for 2 decades. None better! Reliable, courteous, always give full explanations. None better! Reliable, courteous, always give full explanations. More

by GayHiLL222 Verified Customer Verified Customer

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