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Mark Retherford
312 Reviews
Dealership Experience
5 yrs, 3 mos
Industry Experience
18 yrs, 4 mos
Languages Spoken
English
312 Reviews of Mark Retherford
August 22, 2022
I will start taking my car here. They are courteous and the waiting area is nice. They are courteous and the waiting area is nice. More
by lisa1971pomroy
Verified CustomerOther Employees Tagged: Jared Pangus
August 20, 2022
Got me in quickly. Gave accurate estimate and followed through without hidden charges. Friendly and helpful. Even picked me up at my house to return to dealership to Gave accurate estimate and followed through without hidden charges. Friendly and helpful. Even picked me up at my house to return to dealership to get my car when it was ready. Also facilitate was sparkling clean! More
by BREADBAKER0
Other Employees Tagged: Daniel Acosta
August 18, 2022
Service is great. Very professional and everyone was exceptionally helpful. We waited for service to be completed and kept in the loop the entire time. Very pleased Very professional and everyone was exceptionally helpful. We waited for service to be completed and kept in the loop the entire time. Very pleased. We'll be back. More
by JB
August 14, 2022
I don’t really speak english even that the dealership was patient and nice, the service was great. patient and nice, the service was great. More
by nanfc
Other Employees Tagged: Jared Pangus , Gilbert Diaz
August 11, 2022
He asked me to confirm my phone number that they call to let you know when your car is finished. I went grocery shopping while I waited and mike estimated it would take them 30min. My appointment was at 2pm let you know when your car is finished. I went grocery shopping while I waited and mike estimated it would take them 30min. My appointment was at 2pm and I finished my shopping at 2:30. My ride drove me back and we wait with the groceries in the car until 3:30. I found it strange I hadn’t heard from them so I called to ask about my vehicle. They told me it had been done and they just assumed I’d show back up after my shopping. I get if you’re low staffed but the man seemed very snotty about it like it was my fault I sat over 30min. If you’re going to ask me to confirm the number you’re supposed to call when my vehicle is done then actually call. I’ve never had an issue before so this was very disappointing. More
by imafighter441
August 11, 2022
Very clean dealership, had my vehicle serviced. Charges were very reasonable, had an estimate on replacing my struts on my 22 year old tundra they were $300 cheaper than anyplace I had checked befo Charges were very reasonable, had an estimate on replacing my struts on my 22 year old tundra they were $300 cheaper than anyplace I had checked before. Needless to say I booked a time to have them replaced!! Great service and parts department!! More
by Retiredguard22
Other Employees Tagged: Daniel Acosta, Jared Pangus
August 07, 2022
Excellent. Sales and service departments. They are people who care about their customers. I will return for my next service. Sales and service departments. They are people who care about their customers. I will return for my next service. More
by kixstartjack2
Other Employees Tagged: Robert Beyer , Cassandra Bosley, Lady who actually serviced my car.
August 05, 2022
Toyota in Sierra Vista was very courteous and helpful, and finished my oil change within the hour. and finished my oil change within the hour. More
by hannah
Other Employees Tagged: Austin Fornof, Robert Beyer, Emily Magana, Jared Pangus, Adam Valencia , Cassandra Bosley, Humberto Pena
August 03, 2022
Courtesy, promptness, organized, efficient, delightful to work with every time. I walk away feeling that the customer is always foremost in consideration and treatment. I have never dealt with any business w work with every time. I walk away feeling that the customer is always foremost in consideration and treatment. I have never dealt with any business where I felt more cared for. More
by Ken & Lorna
Other Employees Tagged: Daniel Acosta , Scott Allen, Cassandra Bosley, Humberto Pena, Pablo Xibille
July 27, 2022
Mark was fantastic. He has great customer service skills! He helped us over the phone to troubleshoot the problem. When we arrived he couldn’t have been more helpful! He has great customer service skills! He helped us over the phone to troubleshoot the problem. When we arrived he couldn’t have been more helpful! More
by C.ST-AMAND
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