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Mark Rezzano
Mark Rezzano at Ken Ganley Ford Parma

Mark Rezzano | Page 16

Sales Consultant

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

Contact Me
4.9
226 Reviews

Born and raised in East Cleveland. Graduated from St Joseph High School and attended Lakeland College. Have 3 beautiful children, Isabella, Vince, & Liliana. Enjoy playing cards, watching sports, and spending time with my children. My focus is to earn customers trust and create a no pressure environment, along with making all customers happy with their experience and of course their vehicle.

Dealership Experience

11 yrs, 11 mos

Industry Experience

24 yrs, 11 mos

Languages Spoken

Spanish Spanish

4.9

226 Reviews

Write a Review

226 Reviews of Mark Rezzano

March 24, 2022

Dealership Rating
Employee Rating

This is my go to full Service station for all my needs. For my 2016 F150. I’ve been coming to Ganley since 2013. Fast friendly courteous service More

by hwashington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi , Jonathan Gradomski

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Mar 25, 2022

Ken Ganley Ford Parma responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Ganley Ford West, we look forward to having you as one of our valued customers for many more years to come!

March 22, 2022

Dealership Rating
Employee Rating

Easy to work with, very friendly and efficient staff. CJ listened to what I was looking for, found me a great vehicle that had everything I wanted. Finance department put a few options in front of me, an More

by Jeffrey Giovinazzi
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman, Nick Feruito

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Mar 22, 2022

Ken Ganley Ford Parma responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Ganley Ford West are glad to have you as a customer.

March 06, 2022

Dealership Rating
Employee Rating

This is my 3rd car from Ganley Ford. Great experience each time. Everyone involved was top notch and accomodating. More

by Skullkron
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman, Nick Feruito

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Mar 07, 2022

Ken Ganley Ford Parma responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 24, 2022

Dealership Rating
Employee Rating

Told them what i wanted and got the job done. Good people to deal with. More

by bunch3578
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Matt Palffy, Nick Feruito

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Feb 25, 2022

Ken Ganley Ford Parma responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Ganley Ford West!

January 28, 2022

Dealership Rating
Employee Rating

The car is too expensive we can’t afford it and they refused to take it back and now we are stuck with two loans! Your vehicle has 23,000sh miles on ! We feel were rushed into buying the vehicle More

by Rmwakayila
Recommend Dealer
No

Other Employees Tagged: Bolaji Adeyemi, Pam Koglman, C.J. Overman , Brandon Taylor-Mitchell, Daniel Walker

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Feb 14, 2022

Ken Ganley Ford Parma responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

January 24, 2022

Dealership Rating
Employee Rating

They were very professional even though there was a few of issues with the car. They were very helpful. More

by Maria kozma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Morgan Gallagher, John Ruper , Ashley Neely, Brandon Taylor-Mitchell

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Jan 24, 2022

Ken Ganley Ford Parma responded

Thank you, Maria, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 20, 2022

Dealership Rating
Employee Rating

Very good service it didn't take too long either. Mark did a great job as well. More

by Brandon White
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Jan 21, 2022

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Mark and our team, and we look forward to working with you again.

January 20, 2022

Dealership Rating
Employee Rating

Got my car thanks to Mark he is awesome!!! I love my new car Thanks!! More

by E.O.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
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Jan 20, 2022

Ken Ganley Ford Parma responded

Thank you for sharing your thoughts about your experience with Mark and our team here at Ganley Ford West. We appreciate your business and hope to see you again!

January 15, 2022

Dealership Rating
Employee Rating

Helpful efficient and a pleasure to work with. I enjoyed my experience with Ganley Ford West More

by Grammykaypo
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Pam Koglman, C.J. Overman, Morgan Gallagher , Brandon Taylor-Mitchell, Daniel Walker

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Jan 17, 2022

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 03, 2021

Dealership Rating
Employee Rating

Nice clean place lovely staff staff took care of me and went above and beyond my expectations More

by Johnsummers002
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pam Koglman

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Dec 04, 2021

Johnsummers002 responded

I was told I get free oil changes three of them no three car washes how do I go about that

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