Mark Rezzano
Mark Rezzano at Ken Ganley Ford Parma

Mark Rezzano | Page 15

Sales Consultant

Ken Ganley Ford Parma

8383 Brookpark Rd
Parma, OH 44129

Contact Me
4.9
226 Reviews

Born and raised in East Cleveland. Graduated from St Joseph High School and attended Lakeland College. Have 3 beautiful children, Isabella, Vince, & Liliana. Enjoy playing cards, watching sports, and spending time with my children. My focus is to earn customers trust and create a no pressure environment, along with making all customers happy with their experience and of course their vehicle.

Dealership Experience

11 yrs, 11 mos

Industry Experience

24 yrs, 11 mos

Languages Spoken

Spanish Spanish

4.9

226 Reviews

Write a Review

226 Reviews of Mark Rezzano

July 26, 2022

Dealership Rating
Employee Rating

After the experience I had with Ken Ganley Ford West. I will not be buying another vehicle from them or recommend them to anyone looking for a vehicle. The truck they sold me has a leak coming from the More

by lewis.joshryan
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Matt Palffy, Tracy Sapienza

Jul 29, 2022

Ken Ganley Ford Parma responded

Hi Lewis, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford West did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

July 06, 2022

Dealership Rating
Employee Rating

They were very helpful and went to back for us. I would recommend them to buy from. The staff was friendly as well. More

by Rballard02
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito

Jul 07, 2022

Ken Ganley Ford Parma responded

Thanks for your feedback on your recent visit to Ken Ganley Ford West. I'm glad to hear that Mark and Nick were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

June 28, 2022

Dealership Rating
Employee Rating

Tried to understand the big picture. Helped me find a good deal that fit my financial profile. More

by Cargo54
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito

Jun 29, 2022

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford West, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 22, 2022

Dealership Rating
Employee Rating

I purchased a 2021 Ford F 150 and picked out up the following day only to find out that it had been used and some of the items that belonged in the vehicle were removed. I called to see about them givi More

by ahairston.ah20
Customer Service
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Bolaji Adeyemi, Nick Feruito

June 22, 2022

Dealership Rating
Employee Rating

The whole process was easy from start to finish. They were very responsive and great to work with. More

by Dukesouthworth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2022

Ken Ganley Ford Parma responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

June 02, 2022

Dealership Rating
Employee Rating

The staff was very helpful & knowledgeable I felt no pressure & they helped me find a fit for my budget & were very patient & kind. More

by sucrose888
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Feruito , Brandon Taylor-Mitchell

Jun 02, 2022

Ken Ganley Ford Parma responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford West!

May 06, 2022

Dealership Rating
Employee Rating

Very friendly and quick service on oil changes. I've been going here for years and bought two cars that I love! More

by TIKIBOOEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dave Moga

May 06, 2022

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 14, 2022

Dealership Rating
Employee Rating

Mark Rezzano was in top of everything. He made the buying process a breeze and less painful. Hahaha. Thank you More

by tomf10161951
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Apr 16, 2022

Ken Ganley Ford Parma responded

Hi, thank you so much for your positive comments about Ganley Ford West, Inc.! If you have any further questions, please give us a call. We're always happy to help!

March 29, 2022

Dealership Rating
Employee Rating

I enjoyed my experience with this Dealership. Pam my sales person was very detailed oriented. More

by jordanreighn74
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Bolaji Adeyemi, Pam Koglman, C.J. Overman, John Ruper , Ben Bruggeman, Brandon Taylor-Mitchell, Daniel Walker

Mar 30, 2022

Ken Ganley Ford Parma responded

Jordan, Thank you for taking the time to share your thoughts on working with Pam and our team. We're glad to hear we delivered such a great experience!

Mar 30, 2022

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 27, 2022

Dealership Rating
Employee Rating

Great vibes and great customer service. They really helped me out against the odds of bad credit. More

by Ceoofbjc
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: C.J. Overman, Tracy Sapienza

Mar 28, 2022

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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