Mark Schultz | Page 9

Mark Shultz has the right people skills. Making the customers feel at ease and getting the real deal Toyota has to offer. Making the customers feel at ease and getting the real deal Toyota has to offer. More

by caudillizer Verified Customer Verified Customer

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Because Mark is so professional and knowledgeable, my service experience is always excellent. You are lucky to have such a valuable employee as Mark. service experience is always excellent. You are lucky to have such a valuable employee as Mark. More

by palzette Verified Customer Verified Customer

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The maintenance was done on time and the person were very helpful. It was easy to schedule an appointment. I am happy with the service. helpful. It was easy to schedule an appointment. I am happy with the service. More

by yromero67 Verified Customer Verified Customer

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The have a complete team from salespersons like Richard Brabo to service persons like Mark Shultz who are good people who put their customers first. Brabo to service persons like Mark Shultz who are good people who put their customers first. More

by billraffo Verified Customer Verified Customer

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Rental car desk took my reserved Tacoma away. Would not give me one. Even though there was one in a rental bay. Wanted to give me a smaller sedan either no cargo space. They finally gave me a Hig Would not give me one. Even though there was one in a rental bay. Wanted to give me a smaller sedan either no cargo space. They finally gave me a Highlander after I was going to reschedule my visit due to Devon’s interaction with the rental desk. Young woman at rental desk was very incompetent. Next day I went to put my trailer hitch on rental, I realized I could not do my tasks since there was not a receiver, as you know that’s why a like or close to like is why I reserved a Tundra. Service.. service called said truck ready. It wasn’t, I had to return a few days later after it was completed. Lack of clear communication with service. The customer service with scheduling as each other covers each others shifts aren’t all on the same page as far as each others clients regards. All in all your group always takes care of us well but more hiccups this time than in the past. We are grateful for what you do, I’m just giving you feedback as do you can smooth out the bumps! More

by Steve Nichols Verified Customer Verified Customer

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I am always pleased when i take my cars there. Mark is very good. He always explains everything clearly Mark is very good. He always explains everything clearly More

by rosalindam14690 Verified Customer Verified Customer

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It was nice visit, they were very professional and do my car service really quick car service really quick More

by guatereu1980 Verified Customer Verified Customer

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I felt that Mark was honest and real. Plus a nice person. On the other hand you’re sales department was a real disappointment. Plus a nice person. On the other hand you’re sales department was a real disappointment. More

by karen.s.sommerfeld Verified Customer Verified Customer

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Great dealership but bad service advisor. I really love my Crown Platinum and sales process was easy. I really love my Crown Platinum and sales process was easy. More

by bishopbf Verified Customer Verified Customer

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I generally take my car to Santa Cruz Toyota for service. They do a good job overall. Mark was great in helping find the right balance between recommended service and my wallet :) which was greatly appreciat They do a good job overall. Mark was great in helping find the right balance between recommended service and my wallet :) which was greatly appreciated! More

by tvergon Verified Customer Verified Customer

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