Mark Sonn | Page 8

I had a great experience. Min, Mike and the manager all were very friendly and willing to work with our unique situation. The were not pushy, respected our decisions, guided u Min, Mike and the manager all were very friendly and willing to work with our unique situation. The were not pushy, respected our decisions, guided us appropriately. More

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I had an excellent experience with Benn Edwards at BMW of Catonsville. From the point of me submitting an online inquiry to the delivery of my vehicle, Benn was always pleasant, patient, and hones with my hu Catonsville. From the point of me submitting an online inquiry to the delivery of my vehicle, Benn was always pleasant, patient, and hones with my husband and me. Great service from start to finish! More

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Harold Blackwell really took the time to make me and my wife feel comfortable from start to finish wife feel comfortable from start to finish More

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Upfront and knowledgeable; that is how I would describe Ron. The pressure free environment of the Catonsville was a breath of fresh air. I had an idea of what I wanted. Ron answered my pertinent questions Ron. The pressure free environment of the Catonsville was a breath of fresh air. I had an idea of what I wanted. Ron answered my pertinent questions that allowed me to find my way to my EV. This is a great place for maintenance work and new purchases. More

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I wouldn’t buy any car at this dealer. Once you buy the car you are on your own. Once you buy the car you are on your own. More

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I googled the highest rated salesman at the dealership, and that was Howard Moon, so we set an appointment to meet him and test drive a vehicle that we liked, we ended up loving it but weren’t ready yet so and that was Howard Moon, so we set an appointment to meet him and test drive a vehicle that we liked, we ended up loving it but weren’t ready yet so we stayed in touch with him for about a month until we decided on what we wanted. Once we decided we recontacted him with what we wanted, he then located the car that we wanted and he had it transported to the dealership for us to take delivery. He was very professional and fast on making everything happen for us, we would definitely buy again from him and the dealership. More

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Harold was very kind and patient. He knew a lot about the vehicle I purchased and was very helpful. He knew a lot about the vehicle I purchased and was very helpful. More

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After an extensive search looking for a particularly optioned out Ford Mustang, I came across one at BMW of Catonsville. Upon inquiring, I was promptly called by Ron Ventura. I live outside of Pittsburg optioned out Ford Mustang, I came across one at BMW of Catonsville. Upon inquiring, I was promptly called by Ron Ventura. I live outside of Pittsburgh, PA and I explained to him my situation of being an out of state customer, a tricky trade-in scenario, and an even trickier financing deal. Ron graciously and professionally took on this complex set of circumstances. He gave me every piece of information I needed to make the correct decisions on this car. From first inquiry on Monday morning all the way to arring at the dealership on Saturday morning (~250 miles away from me), I had a clear understanding of what to expect. Ron was able to work out a great deal for the Mustang of my dreams. And given all the hurdles that I had set up for him, is truly the work of a magician! Speaking of magic, that's where Mark Sonn comes in. I come to the dealership to pickup the car, fully thinking the deal is done. I had a Capital One approval good for only so much money. That was seemingly my only option, leaving me no room for an type of warranty on the used car I was purchasing. Mark with his finance magic, was able to work out a deal with another bank that same day, and get me a much better interest rate than Capital One, affording me the room for a very nice extended warranty. I am absolutely 100% happy with my purchase, and the work that Ron and Mark put in for me. I also want to add something else. Ron really helped me out, talking about some more personal things going on in my life. Completely unrelated to the deal, he was more than willing to listen, and offer some of his own life experience. If I had not purchased a vehicle, I would still be writing this review. I even shared some details with Mark about it, and he was equally caring. I hugged both of these gentlemen before I left to drive my Mustang back to Pittsburgh. Thank you Ron for everything you did for me. And thank you Mark for everything you did for me too. More

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I had an excellent experience working with Ron Ventura and BMW of Catonsville. Highly recommend!! and BMW of Catonsville. Highly recommend!! More

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This is our 5th bmw we've bought from this location. We always have the pleasure of dealing with Jae Lim. He is the absolute best salesperson. It's always a pleasant transaction with him. He's incredibl We always have the pleasure of dealing with Jae Lim. He is the absolute best salesperson. It's always a pleasant transaction with him. He's incredibly kind and professional always accommodating and gets us exactly what we want in our vehicles. He makes buying a car totally stress free and will follow up with any help or questions we may have. He's not just about the sale he really does try to take care of anything we may need with the car. THANK YOU JAE!!! More

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