Dealership Experience
4 yrs, 5 mos
Industry Experience
18 yrs, 5 mos
Languages Spoken
English
Spanish
118 Reviews
Write a Review118 Reviews of Mark Terry
June 09, 2025
My 3rd Volvo purchase from this dealership & cannot say enough good things about them. Bob as my salesman coupled with the Service Staff of Mark & Patrick make my Service visits as simple as possible. Ma enough good things about them. Bob as my salesman coupled with the Service Staff of Mark & Patrick make my Service visits as simple as possible. Mark went out of his way 9 months ago to secure work under my 2nd car's warranty (and i was truly appreciative as he continued to keep me in the loop throughout the entire process). The new Technician, William Hundley took the time to walk me through the car in detail. The entire experience was great and highly recommend this Team to do business with (their customer facing skills are wonderful). More
Other Employees Tagged: Bob Cerza, Santiago Piriz, William Hurley
May 09, 2025
Stacey Hopson is terrific. He made everything very easy and is great to work with He made everything very easy and is great to work with More
Other Employees Tagged: Tom Coward, Tina Dewald, Stacey Hopson, Henry Zhu, Alan Faynzilberg
March 26, 2025
SMYTHE has really been amazing. The sales department and particularly Bob were really great and helpful during this sale. Additionally, Mark Terry in the service department is an ab The sales department and particularly Bob were really great and helpful during this sale. Additionally, Mark Terry in the service department is an absolute gem. He’s been so helpful, courteous, and amazing. He deserves to be commended for his work. More
Other Employees Tagged: Bob Cerza, Santiago Piriz
March 25, 2025
Everyone at Smythe is focused on the customer. All departments work together to make the customer experience smooth and consistent. From Cat at reception, to Alon in sales, then moving on to Alan All departments work together to make the customer experience smooth and consistent. From Cat at reception, to Alon in sales, then moving on to Alan my delivery specialist- all were professional, courteous, and efficient. Lastly, I met Abood in finance and Mark in service who were both very thorough and knowledgeable. Overall, about as good an experience as buying a car can be. More
Other Employees Tagged: Kevin Flanagan, Alon Katende, Abood Katib, Alan Faynzilberg
March 12, 2025
Over the 29 years I have been a customer I can say that their staff in all departments are always pleasant and accommodating. their staff in all departments are always pleasant and accommodating. More
Other Employees Tagged: Sean Flanagan, Tom Coward, Doug MacAdam, Tina Dewald, Regina Krauza, Bob Cerza, Abood Katib
February 28, 2025
Bob was great -- so knowledgeable and helpful! I am looking forward to purchasing a new car from him soon :) I am looking forward to purchasing a new car from him soon :) More
Other Employees Tagged: Tina Dewald, Bob Cerza
February 08, 2025
Alon in sales was courteous, helpful and patient. Would recommend to anyone considering purchasing a new or used car Would recommend to anyone considering purchasing a new or used car More
Other Employees Tagged: Alon Katende, Todd Colbeth, Neil Amaral
January 20, 2025
I worked with Bob Cezar on the purchase of my pre-owned certified used xc90. He was very helpful & transparent during this process. certified used xc90. He was very helpful & transparent during this process. More
Other Employees Tagged: Kevin Flanagan, Regina Krauza, Bob Cerza, David Ferrence, Santiago Piriz, Neil Amaral
November 30, 2024
Having been a long time customer of over 14 years, it’s always been a pleasure dealing with the sales and service teams. Jessica Hermida has gone above and beyond in terms of making sure my service has bee always been a pleasure dealing with the sales and service teams. Jessica Hermida has gone above and beyond in terms of making sure my service has been a great experience! From giving the correct answers to my questions, to expediting my requests, and making sure I am fully informed of any and all service recommendations and charges that come with them. More
Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Tom Coward, Doug MacAdam, Tina Dewald, Regina Krauza, Jessica Hermida , Deborah Amherst
November 20, 2024
Smythe was very accommodating and reasonable to work with. We highly recommend Bob Cerza especially as he was VERY patient and trustworthy. I know that his word is worth something...a quality that for u with. We highly recommend Bob Cerza especially as he was VERY patient and trustworthy. I know that his word is worth something...a quality that for us is a must in who we buy our cars from. More
Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Bob Cerza, Todd Colbeth, Jessica Hermida
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