Mark Terry | Page 24

Second time at this dealer and on both instances I had an excellent service experience. Service advisor (Mark Terry) was knowledgeable, friendly and very helpful. Repairs were done on time and as promis excellent service experience. Service advisor (Mark Terry) was knowledgeable, friendly and very helpful. Repairs were done on time and as promised. More

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Mark Terry wins customer service of the year award! Not only was he very helpful in helping us keep our car safe but he went out of his way to get us a loaner car when we needed one. only was he very helpful in helping us keep our car safe but he went out of his way to get us a loaner car when we needed one. More

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The team at Smythe provides outstanding service and goes above and beyond to ensure customer satisfaction. Both before and after I purchased my first car there, the team has been amazing, and the service de above and beyond to ensure customer satisfaction. Both before and after I purchased my first car there, the team has been amazing, and the service department is the best I’ve ever worked with! More

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Smythe continues to exceed my expectations. Mark was great as my service advisor and actually listened when I explained what I was feeling. Overall a fantastic dealer. great as my service advisor and actually listened when I explained what I was feeling. Overall a fantastic dealer. More

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Brought my XC60 in for service. Mark Terry took excellent care of me! He was professional and efficient. I was in and out with a clean and fixed vehicle swiftly. care of me! He was professional and efficient. I was in and out with a clean and fixed vehicle swiftly. More

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Mark T. was so helpful and responsive. He was very communicative. He also had a kind and even tone. He called us frequently to let us know the status. communicative. He also had a kind and even tone. He called us frequently to let us know the status. More

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Mark was very professional and courteous. He explained everything well and was a good communicator. Great service! The estimated time was on the spot correct! everything well and was a good communicator. Great service! The estimated time was on the spot correct! More

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Mark Terry is courteous, friendly and efficient. Looking forward to working with him in the future. Any member I have encountered in the service department have been great! forward to working with him in the future. Any member I have encountered in the service department have been great! More

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As always, Smythe Volvo is exemplary in dealing with my Volvo issues. My sense is that Smythe Volvo employees are 100% honest with me and carefully explain issues. I had neglected to mention an issue w Volvo issues. My sense is that Smythe Volvo employees are 100% honest with me and carefully explain issues. I had neglected to mention an issue with the rear hatch and brought my car back a few days later. Mark was kind enough to look at the problem and make a recommendation. I have recommended Smythe to all my friends and family members and all are very happy with Smythe. More

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Mark gave thorough and professional service at Smythe Volvo. When I arrived to pick up my car, he had all the paperwork ready to go. Volvo. When I arrived to pick up my car, he had all the paperwork ready to go. More

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