Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Mark Terry
Mark Terry at Smythe Volvo Cars

Mark Terry | Page 23

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
242 Reviews

I'm a father of 4 and love spending time with my wife and kids. I have been in the automotive business for over 22 years and have a passion for people and cars. My wife, mother and I all drive Volvo's!! #Volvoforlife

Dealership Experience

5 yrs, 4 mos

Industry Experience

19 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.9

242 Reviews

Write a Review

242 Reviews of Mark Terry

December 06, 2021

Dealership Rating
Employee Rating

The service department at Smythe is truly outstanding. The reason why I currently have two Volvos from Smythe. All of the service people are honest and easy to work with. Thank you Smythe for investing in More

by jwkw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kevin Flanagan, Sean Flanagan, Tom Coward, Doug MacAdam, Tina Dewald, Regina Krauza , Dennis Jeffers, Lupita Padilla, Dina Thomson

Report | Print
Dec 08, 2021

Smythe Volvo Cars responded

This is a wonderful review and very rewarding for everybody in our service department and our business. Thank you for taking the time to post these kind words. We appreciate your business and look forward to seeing you the next time around.

November 27, 2021

Dealership Rating
Employee Rating

Mark is really nice, and he knows about customer service! I always enjoy the car wash 😉 More

by emaciejwski
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Report | Print
Dec 01, 2021

Smythe Volvo Cars responded

Thank you for these kind words for Mark. Our entire service team really enjoys what they do and it shows in the level of service they provide. We appreciate your business.

November 25, 2021

Dealership Rating
Employee Rating

Mark was professional and friendly Long 2.20 hours wait. Mark was professional and friendly Long 2.20 hours wait. But I understand. My first visit. More reviews later. More

by antohoss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Dec 01, 2021

Smythe Volvo Cars responded

Welcome to Smythe Volvo. We appreciate you posting this review and sharing your experience of Mark and our service department. We look forward to seeing you the next time around.

November 08, 2021

Dealership Rating
Employee Rating

My experience with mark and the service department was extremely pleasing. From Start to finish they were courteous, polite, and professional! More

by Rhokanson0290
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stacey Hopson

Report | Print
Nov 12, 2021

Smythe Volvo Cars responded

Mark is a great service writer and a strong member of our service team. We appreciate you taking the time out of your day to post this review.

October 25, 2021

Dealership Rating
Employee Rating

Clean, welcoming facility, and Mark took care of everything exactly as described and on time. A 100% pain-free, efficient experience. More

by HBEisen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Oct 31, 2021

Smythe Volvo Cars responded

This five star review is rewarding for Mark and our service team to read. We strive provide this type of experience to all of our service customers. Thank you for choosing Smythe Volvo to have your vehicle serviced.

October 25, 2021

Dealership Rating
Employee Rating

Mark went above and beyond with his level of service to resolve our car issue. More

by Linda V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Oct 31, 2021

Smythe Volvo Cars responded

Mark and the rest of our service team are the best in the business. Thank you for taking the time to share your experience of our service department at Smythe Volvo.

October 14, 2021

Dealership Rating
Employee Rating

Smythe Volvo provides professional service in the nicest atmosphere. Thank you for great treatment of me and my car. More

by MezzoDiva
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Report | Print
Oct 17, 2021

Smythe Volvo Cars responded

We appreciate this five star review of Mark and our service department. We look forward to seeing you the next time around.

October 11, 2021

Dealership Rating
Employee Rating

Courteous, knowledgeable and willingness to offer solutions to remedy the situation. Also very responsive and attentive More

by Lasaracinod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Oct 17, 2021

Smythe Volvo Cars responded

Thank you for taking the time to post this review about Mark and our service department.

September 16, 2021

Dealership Rating
Employee Rating

Volvo was buzzing with activity and Mark was very patient and gave us great advice . We have been driving Volvo’s since 2006 and the service at Smythe is definitely part of our overall positive experience. More

by galantch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward , Dennis Jeffers

Report | Print
Sep 16, 2021

Smythe Volvo Cars responded

Great to hear and thank you for taking the time to post these great words about our service department. Mark is real professional and very attentive to all of our customers. We appreciate your business.

August 29, 2021

Dealership Rating
Employee Rating

Smythe Service Department is truly the best. Everyone in the service department is a professional. Service is why I continue to purchase and lease Smythe Volvos. All service people have helped me at one t More

by jwkw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Tom Coward, Doug MacAdam, Tina Dewald, Regina Krauza , Dennis Jeffers, Dina Thomson

Report | Print
Sep 14, 2021

Smythe Volvo Cars responded

This is a wonderful review and it is rewarding for all of us to read. Thank you very much for taking the time to share your experience of our service department. Your experience is one we strive to deliver all of our customers. We appreciate your loyalty and look forward to seeing you at your next scheduled maintenance.

1
...
22
23
24
25

Dealership Inventory (353 Vehicles)

used 2024 Volvo XC90 car, priced at $40,995
2024 Volvo XC90
used
Onyx Black Metallic exterior
Automatic
All-wheel Drive
$40,995
View Details
used 2024 BMW X5 car, priced at $54,995
2024 BMW X5
used
Manhattan Green Metallic exterior
Automatic
All-wheel Drive
$54,995
View Details
used 2026 Volvo XC90 car, priced at $71,825
2026 Volvo XC90
used
Onyx Black Metallic exterior
Automatic
All-wheel Drive
$71,825
View Details
used 2023 Volvo XC40 car, priced at $33,509
2023 Volvo XC40
used
Crystal White Metallic exterior
Automatic
All-wheel Drive
$33,509
View Details
new 2026 Volvo XC40 car, priced at $53,745
2026 Volvo XC40
new
Vapour Grey Metallic exterior
Automatic
All-wheel Drive
$53,745
View Details
used 2023 Volvo XC40 car, priced at $33,495
2023 Volvo XC40
used
Onyx Black Metallic exterior
Automatic
All-wheel Drive
$33,495
View Details
View All Inventory