Mark Terry
Mark Terry at Smythe Volvo Cars

Mark Terry | Page 4

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
273 Reviews

I'm a father of 4 and love spending time with my wife and kids. I have been in the automotive business for over 22 years and have a passion for people and cars. My wife, mother and I all drive Volvo's!! #Volvoforlife

Dealership Experience

5 yrs, 6 mos

Industry Experience

19 yrs, 6 mos

Languages Spoken

English English

Spanish Spanish

4.9

273 Reviews

Write a Review

273 Reviews of Mark Terry

May 08, 2026

Dealership Rating
Employee Rating

The dealership was very responsive and communicated regularly. They updated me on what was going on and carefully explained the issues. More

by Colleen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Justin Torain

May 08, 2026

Smythe Volvo Cars responded

It’s great to hear our team kept you informed and walked you through every detail during your Volvo service. Thank you for trusting us with your Volvo and for the stellar rating. Enjoy!

May 04, 2026

Dealership Rating
Employee Rating

We have owned three Volvos, all of which got serviced here. Over 20 years, we have overall received great customer service and auto care. Best Service Dept. of all we’ve ever used! More

by vinniedownunder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 05, 2026

Smythe Volvo Cars responded

It means a lot to us that you’ve trusted our service department with three Volvos over the past 20 years. We’re pleased your Volvo C70 received reliable care, and we look forward to supporting you again. Enjoy!

May 02, 2026

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Ronnie's deep knowledge of cars and ability to hone in on a customer's specific wants and needs is a rare combination. Smythe is lucky to have him on the team. More

by William
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ronnie Diaz

May 02, 2026

Smythe Volvo Cars responded

Thank you for recognizing Ronnie’s expertise and personalized approach. We’re glad he could help you find the perfect used Volvo XC90 Hybrid. We appreciate your trust and look forward to assisting you again. Enjoy!

April 30, 2026

Dealership Rating
Employee Rating

Brought in my V70 to have snow tires changed and oil changed. Was advised car needed new battery. Glad Smythe is keeping track of this so I don’t have to worry. Was also advised that tech who usually More

by clzeman119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Smythe Volvo Cars responded

Thank you for your five-star feedback! We’re glad the snow tire and oil change went smoothly and that our team caught the battery issue before it became a problem. Our technician’s expertise with older V70s means your car is in capable hands, and we appreciate you recognizing Mark’s efforts in coordinating your service. Enjoy!

April 30, 2026

Dealership Rating
Employee Rating

I brought my car to change snow tires and for oil change. I was advised that the battery needed to be replaced. I'm glad Smythe managers and techs are keeping track of this because it's one less thing I have More

by clzeman119
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Apr 30, 2026

Smythe Volvo Cars responded

It’s great that you trusted us with your Volvo V70 for snow tire mounting and an oil change. We’re glad Mark and our specialist took great care of your vintage model and flagged the battery for replacement. We look forward to keeping your Volvo running smoothly. Enjoy!

April 30, 2026

Dealership Rating
Employee Rating

Mark was very courteous, thorough and explained the diagnostic report clearly. Communication was very good. More

by nawiner
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Apr 30, 2026

Smythe Volvo Cars responded

Thank you for sharing your experience with Mark. We’re glad he provided clear insights into the diagnostic report and maintained strong communication during your Volvo XC40 service. We look forward to assisting you again. Enjoy!

April 30, 2026

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Employee Rating

Mark went out of his way to make sure I got my car back quickly, because he knew I had to pickup my son from airport. Much appreciated! More

by ralstonmorris23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 30, 2026

Smythe Volvo Cars responded

Thank you for sharing how Mark made sure your Volvo XC90 Hybrid was ready in time for your airport pickup. We’re glad we could help and hope your drives continue to go smoothly. Enjoy!

April 29, 2026

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On time service. Appreciate the advice to consider for the car in the future. Work was impeccable completed. More

by Saab story
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Apr 29, 2026

Smythe Volvo Cars responded

We’re pleased to hear your Volvo S60 Hybrid was serviced on schedule and that our team’s recommendations were helpful. It’s great the work was completed impeccably. We look forward to keeping your Volvo running smoothly. Enjoy!

April 29, 2026

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Employee Rating

Smythe Volvo is a wonderful company. We are on our third Volvo from them and we are very happy. More

by DEPLASCO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Apr 29, 2026

Smythe Volvo Cars responded

Thank you for choosing us for your third Volvo purchase. We’re thrilled you’re happy and look forward to assisting you again in the future. Enjoy!

April 26, 2026

Dealership Rating
Employee Rating

Outstanding, always a pleasure to deal with sales and service Outstanding, always a pleasure to deal with sales and service More

by Francesca6283
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Apr 27, 2026

Smythe Volvo Cars responded

Thank you for highlighting your positive experiences with our sales and service teams. Mark is thrilled to hear that you enjoyed working with him for service on your Volvo XC90. We look forward to welcoming you back whenever you need us. Enjoy!

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