Mark Terry
Mark Terry at Smythe Volvo Cars

Mark Terry | Page 4

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
242 Reviews

I'm a father of 4 and love spending time with my wife and kids. I have been in the automotive business for over 22 years and have a passion for people and cars. My wife, mother and I all drive Volvo's!! #Volvoforlife

Dealership Experience

5 yrs, 4 mos

Industry Experience

19 yrs, 4 mos

Languages Spoken

English English

Spanish Spanish

4.9

242 Reviews

Write a Review

242 Reviews of Mark Terry

March 26, 2026

Dealership Rating
Employee Rating

Very detail oriented and helpful to understand observations we had with the car. Totally recommend Smythe Volvo service team. Very detail oriented and helpful to understand observations we had wit More

by VBKARUSALA
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Mar 26, 2026

Smythe Volvo Cars responded

Thanks for recommending our Volvo service team. We’re glad Mark was thorough in reviewing your XC90 and made each observation easy to understand. Enjoy!

March 26, 2026

Dealership Rating
Employee Rating

Great. Pleasure to work with. Smooth experience, efficient and friendly. Highly recommend Smythe Volvo. Excellent service and sales teams More

by MISHALEE85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steven Riecker , Mark Terry

Mar 26, 2026

Smythe Volvo Cars responded

Thank you for recommending our sales and service teams. We’re glad your Volvo XC90 purchase was smooth and that our team provided efficient, welcoming support. Enjoy!

March 26, 2026

Dealership Rating
Employee Rating

Friendly easy to deal with Performed the service without any issues Explained the recall in detail More

by Nmshaulis
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Mar 26, 2026

Smythe Volvo Cars responded

Thank you for sharing your positive experience. It’s great to hear that Mark and our team provided friendly, straightforward service and clearly explained the recall on your Volvo XC60. Please let us know if there’s anything else we can assist you with. Enjoy!

March 21, 2026

Dealership Rating
Employee Rating

Smyth Volvo went out of their way to explain in detail issues with my very old car. They were able to prioritize repairs without trying to upsell me on unnecessary and expensive repairs. Mark Terry was gr More

by MFOSTER82065
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 21, 2026

Smythe Volvo Cars responded

Thank you for the 5-star review. We’re glad Mark and our team explained your Volvo’s needs and focused on essential repairs rather than extras. We also appreciate the opportunity to assist with after-hours retrieval and your trust in us. Enjoy!

March 21, 2026

Dealership Rating
Employee Rating

Everything was good. My only complaint is that they didn't give me a ride both ways and I had to rely on my daughter for that especially since my brand new car has given More

by rajaunty
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Mar 22, 2026

Smythe Volvo Cars responded

Thanks for sharing your thoughts about your experience. We appreciate your business and hope to see you again soon! Enjoy! Smythe Volvo Cars

March 20, 2026

Dealership Rating
Employee Rating

Great deal with My car is 12 years old and because of their car it is still in great shape Service is excellent!! More

by marlenei
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Mar 20, 2026

Smythe Volvo Cars responded

We’re pleased our service has kept your 12-year-old Volvo XC60 in great shape. Thank you for highlighting the value and excellence of our care. Enjoy!

March 19, 2026

Dealership Rating
Employee Rating

Excellent experience - we reviewed the service needs upon my arrival and I had a follow-up phone call with my service rep to let me know about issues they found during the safety checks. The car was delivere More

by Tom
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Mar 19, 2026

Smythe Volvo Cars responded

Thank you for sharing your excellent experience with our service team. We’re pleased that Mark walked you through the safety check findings, kept your Volvo on schedule, and made the process friendly and transparent. Enjoy!

March 19, 2026

Dealership Rating
Employee Rating

The service area was the cleanest I've ever seen. My service manager (Mark) was friendly and did not try to push me on services that I didn't need. And finally, the service was done right and in a re More

by FBERKOWITZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Mar 19, 2026

Smythe Volvo Cars responded

We’re delighted to hear you found our service area so clean and that Mark provided honest guidance. It’s wonderful your Volvo was serviced correctly and on time. We appreciate you visiting us for your maintenance. Enjoy!

March 19, 2026

Dealership Rating
Employee Rating

Love the ability to get a loaner vehicle when mine needs to stay for a longer period of time More

by KARIN.MCELHANNON
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Mar 19, 2026

Smythe Volvo Cars responded

We’re glad the loaner vehicle kept you on the road while your Volvo S60 was in for service. Thanks for sharing! Enjoy!

March 18, 2026

Dealership Rating
Employee Rating

Everything was taken care of quickly, he was perfect as usual. I implicitly trust Mark with both of our Volvos. More

by STEVEN.SAVINO
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Mar 18, 2026

Smythe Volvo Cars responded

Thank you for trusting Mark with your Volvo XC40 service; we’re glad everything was completed swiftly as usual. We appreciate the confidence you place in him and look forward to your next visit. Enjoy!

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