Mark Terry
Mark Terry at Smythe Volvo Cars

Mark Terry | Page 10

Service Advisor

Smythe Volvo Cars

40 River Road
Summit, NJ 07901

Contact Me
4.9
264 Reviews

I'm a father of 4 and love spending time with my wife and kids. I have been in the automotive business for over 22 years and have a passion for people and cars. My wife, mother and I all drive Volvo's!! #Volvoforlife

Dealership Experience

5 yrs, 5 mos

Industry Experience

19 yrs, 5 mos

Languages Spoken

English English

Spanish Spanish

4.9

264 Reviews

Write a Review

264 Reviews of Mark Terry

January 31, 2026

Dealership Rating
Employee Rating

Very easy to deal with and no “xx” pricing. Delivery took about an hour and all features of the car were fully explained very happy with the experience and we are a 6+ year loyal customer! More

by Killianjoe03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Bob Cerza, Henry Zhu

Jan 31, 2026

Smythe Volvo Cars responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Smythe Volvo Cars! Enjoy!

January 31, 2026

Dealership Rating
Employee Rating

You will always get honest, clear communication from knowledgeable people who embody the epitome of professionalism. Can't say enough good things about Smythe Volvo, their service, and their people. More

by Peter Burgdorff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2026

Smythe Volvo Cars responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Smythe Volvo Cars. Enjoy!

January 30, 2026

Dealership Rating
Employee Rating

Regina runs that department like a well-oiled machine. Everyone is pleasant, eager to help, and knows their sh*#. At 70k I am still loving my Volvo, and more importantly I trust it because all my service More

by LISACOS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2026

Smythe Volvo Cars responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Enjoy!

January 30, 2026

Dealership Rating
Employee Rating

Mark explained thoroughly the tests that needed to be done on the car. Service was quick and he updated me throughout. Very happy with the the service More

by PBONTIGAO
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Jan 30, 2026

Smythe Volvo Cars responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Enjoy!

January 29, 2026

Dealership Rating
Employee Rating

Very helpful and informative of diagnostic and potential resolutions. Helped up with an appraisal and getting a sales person to help us with a new car More

by Killianjoe03
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Jan 29, 2026

Smythe Volvo Cars responded

Thank you for choosing Smythe Volvo Cars. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Enjoy!

January 28, 2026

Dealership Rating
Employee Rating

Service is top notch and they treat you well. Mark went the distance to try and get my extended warranty claim approved. Even though it didn't get approved, I know Mark tried his best. Jason prov More

by brandnewcarguy
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Jan 29, 2026

Smythe Volvo Cars responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Enjoy!

January 28, 2026

Dealership Rating
Employee Rating

Outstanding customer service and responsiveness. Also appreciate how transparent and forthcoming they are. Great team More

by KURT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 28, 2026

Smythe Volvo Cars responded

Thanks for sharing about your experience with Smythe Volvo Cars. We appreciate your business and hope to see you again soon! Enjoy!

January 25, 2026

Dealership Rating
Employee Rating

Prompt and communicative. Thank you! Mark at Smythe was very helpful, made sure to dig into a mystery seat issue I was having and solved it! Service was prompt and the communi More

by whit.burge
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Jan 26, 2026

Smythe Volvo Cars responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Enjoy!

January 25, 2026

Dealership Rating
Employee Rating

Very diligent Attention was paid to details and follow up - appreciated the fine service More

by DEBORAH.JUTERBOCK
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Jan 25, 2026

Smythe Volvo Cars responded

Deborah, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Smythe Volvo Cars. We look forward to having you as a valued customer for many years to come! Enjoy!

January 22, 2026

Dealership Rating
Employee Rating

Efficient, reliable, friendly! We are made to feel like a part of the Volvo family. That is why Volvo is our choice for the future. More

by ilina.kapoor
Recommend Dealer
Yes

Other Employees Tagged: Mark Terry

Jan 22, 2026

Smythe Volvo Cars responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Enjoy!

Jan 22, 2026

ilina.kapoor responded

Efficient, reliable, friendly! We are made to feel like a part of the Volvo family. That is why Volvo is our choice for the future.

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