Mark Vicens
Mark Vicens at BMW of Freehold
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Mark Vicens | Page 3

Client advisor

BMW of Freehold

4225 US Hwy 9
Freehold, NJ 07728

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5.0
184 Reviews

Dealership Experience

5 yrs, 7 mos

Industry Experience

26 yrs, 8 mos

Specialties & Trainings

General Motors ASEP Graduate

5.0

184 Reviews

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184 Reviews of Mark Vicens

January 30, 2024

Dealership Rating
Employee Rating

This dealership has an impeccable staff courtesy, from the front desk personnel to our sales person Mark Vicens. Mark held our hands from the beginning of the process straight through to the end process! More

by MORGAN_PAUL1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tyler Hyman, Frank Catania

Jan 30, 2024

BMW of Freehold responded

Hello Morgan! We're delighted to know that you had a great experience with our team, especially Mark! Trust and transparency are key in what we do at BMW of Freehold. Thanks for the positive feedback and enjoy your new car. We hope to see you again soon!

January 28, 2024

Dealership Rating
Employee Rating

Mark is the man! No time spent with bs. I seen his 20yr plaque; he’s an OG in this biz and giving it to you straight. Great dealership overall it was worth the hour More

by HATBOY232
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ruslan Gayetsky

Feb 01, 2024

BMW of Freehold responded

Hello! We're glad to know that Mark and our team at BMW of Freehold were able to provide you with a straightforward experience. We appreciate your kind words about the dealership, and we hope your lady enjoys her new SUV! Safe travels ahead and come again soon!

January 24, 2024

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Employee Rating

I honestly can’t say enough positive things about the people at BMW of Freehold, especially Danny Claro and his staff. Danny has earned both my business and more importantly, my respect! More

by Crix
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 24, 2024

BMW of Freehold responded

Crix, we're delighted to know that Danny and our team at BMW of Freehold have earned your respect. Thanks for the positive feedback and come again soon!

January 20, 2024

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Marc is a great partner when choosing a car. I’d recommend him to anyone. More

by SZETTELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 22, 2024

BMW of Freehold responded

Hello! Thanks for letting us know that you had a great experience with Marc. We are so happy that our team at BMW of Freehold was able to help you with choosing a car. We hope to see you again soon!

January 17, 2024

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Employee Rating

Great sales and finance dept experience. A little put off by sales mgt not allowing a test drive of the model at the start of the buying process. More

by THOMASCONWAY867
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jan 18, 2024

BMW of Freehold responded

Hello! We appreciate your feedback and are glad to know you had a positive experience with our sales and finance departments at BMW of Freehold. We're sorry for any inconvenience regarding the test drive, we'll take this into consideration moving forward. We hope to serve you better!

January 17, 2024

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Everything went well and quickly. Lauren the new receptionist was also great. Didn’t need Mark today More

by WAYNE37
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maria Shouldice

Jan 18, 2024

BMW of Freehold responded

Wayne, we're glad to know your visit at BMW of Freehold went smoothly and quickly. We'll pass on the compliment to Lauren! Thanks for sharing your experience with us and come again soon!

January 05, 2024

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Employee Rating

I recently purchased a 2024 BMW X5 from Eugene Poznyak, and the experience was outstanding from start to finish. Eugene demonstrated exceptional professionalism and dedication, ensuring every aspect of the More

by nargiza
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eugene Poznyak

Jan 08, 2024

BMW of Freehold responded

Hello Nargiza! We're delighted to know that Eugene made your BMW X5 purchase a smooth and efficient process at BMW of Freehold. It's great to see such positive feedback about his professionalism, dedication, and attention to detail. Thanks for recommending us and come again soon!

December 19, 2023

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Employee Rating

Convenient location and knowledgeable staff. No pressure sale and very accommodating to meet our needs and show us multiple cars and options. The final process of paperwork took much longer th More

by LHURTA8241
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Frank Catania

Dec 20, 2023

BMW of Freehold responded

Hello! We appreciate your feedback and are glad to know our team at BMW of Freehold was able to assist you in finding the right car. We apologize for any delay during the paperwork process, but we're happy that overall, you had a positive experience with us! We hope to serve you better in the future!

December 17, 2023

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Employee Rating

Did everything they said they would. Very profeesional excellent follow up. Closing the deal took some time More

by DCM51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Lichaa

Dec 18, 2023

BMW of Freehold responded

Hello! We appreciate your feedback and patience during the closing process at BMW of Freehold. We're glad to know that our team's professionalism and follow-up met your expectations! Come again soon!

November 28, 2023

Dealership Rating
Employee Rating

My Sales Person was very professional and made sure my new vehicle was quickly prepped and ready for me. It was a quick and positive experience. More

by B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Krokovic

Nov 29, 2023

BMW of Freehold responded

Hi! We're glad to know your experience at BMW of Freehold was quick and positive! Our team always aims for professionalism and efficiency. Enjoy your new vehicle, we appreciate the review! We hope to see you again soon!

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