Mark Wilburn
Mark Wilburn at Randy Marion Subaru

Mark Wilburn | Page 4

Service Advisor

Randy Marion Subaru

301 West Plaza Drive
Mooresville, NC 28117

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4.9
741 Reviews
4.9

741 Reviews

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741 Reviews of Mark Wilburn

February 01, 2026

Dealership Rating
Employee Rating

I am extremely satisfied with the service that this dealer provided for my 2025 Outback. The work that provided was done in a timely manner. I would recommend this dealership to anyone that needs some More

by MARYPATTON42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Aaron Forness, Jessica Matos, Jacob McMillen , Tim Lawson

Feb 01, 2026

Randy Marion Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Randy Marion Subaru. We look forward to having you as one of our valued customers for many more years to come!

February 01, 2026

Dealership Rating
Employee Rating

Great experience at Randy Marion Subaru! The customer service was excellent — everything was explained clearly and thoroughly. They provided a loaner car, which made things super convenient More

by RISHI23289
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jessica Matos

Feb 01, 2026

Randy Marion Subaru responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 31, 2026

Dealership Rating
Employee Rating

Service reps are friendly and knowledgeable. As a regular customer it's nice to be recognized More

by TJRHALEY
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Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2026

Randy Marion Subaru responded

Thanks for sharing about your experience with Randy Marion Subaru. We appreciate your business and hope to see you again soon!

January 31, 2026

Dealership Rating
Employee Rating

Had the full 60k service plus a cracked windshield. Had a professional rapport with the employees. Mark who is my service writer does a outstanding job keeping me inform. More

by dahensler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 31, 2026

Randy Marion Subaru responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Randy Marion Subaru. We look forward to having you as one of our valued customers for many more years to come!

January 26, 2026

Dealership Rating
Employee Rating

Excellent dealership with friendly and professional personnel. They provide excellent support when updating to a new vehicle with state of the art technology. Service personnel make continuing visits More

by BATFACS721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 26, 2026

Randy Marion Subaru responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 25, 2026

Dealership Rating
Employee Rating

The owner and sales manager were courteous, knowledgeable, and friendly. The salesman Brandon was knowledgeable about the car features and options. He does need to calm down, talk lower, and l More

by Lori
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brian Fogarty , Ashton Lloyd

Jan 26, 2026

Randy Marion Subaru responded

Thank you for taking the time to leave us this 5-star review!

Jan 26, 2026

Lori responded

Hello, This review was from Lori Vanegas las67@bellsouth.net

January 24, 2026

Dealership Rating
Employee Rating

Person wasn't able to list up the work performed on vehicle, specifically LOF for $44 More

by mariann.freund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jan 26, 2026

Randy Marion Subaru responded

We're sorry that you didn't have a completely satisfying visit. Please reach out to us at 704-275-2482 and ask for Tim Lawson. Thank you!

Jan 28, 2026

Randy Marion Subaru responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, Mariann, and hopefully, we can get to the bottom of this.

January 24, 2026

Dealership Rating
Employee Rating

Honest friendly and accommodating to my schedule. I will highly recommend to family and friends. Thank you More

by Chuck
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jan 24, 2026

Randy Marion Subaru responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 23, 2026

Dealership Rating
Employee Rating

Great service with professional assistance. Everything was explained clearly, and my service was done quickly. More

by 130deb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 23, 2026

Randy Marion Subaru responded

Thank you for choosing Randy Marion Subaru. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

January 19, 2026

Dealership Rating
Employee Rating

Very satisfied with engine resealing. The service department was easy to work with and informative with progress along the way More

by 53bhscott
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Jan 19, 2026

Randy Marion Subaru responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Randy Marion Subaru to be a positive one. Please don't hesitate to reach out if you need anything else.

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