Martin Gero

Jacob helped me get out of a situation that i had put myself in and did everything he could to get me into the vehicle i loved. Very chill dude and very straight forward! myself in and did everything he could to get me into the vehicle i loved. Very chill dude and very straight forward! More

by davisscunha20 Verified Customer Verified Customer

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Outstanding! Everyone was a pleasure to work with. Professional, courteous and excellent product knowledge. Everything was completed and ready when we got to the Everyone was a pleasure to work with. Professional, courteous and excellent product knowledge. Everything was completed and ready when we got to the dealership. I will definitely be back for my next vehicle. Great Job! Thanks again. More

by Vac2 Verified Customer Verified Customer

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I want to start to say how thankful I am to Derrick Matola for making everything correct on my contract and fixing the issues I have. He has made this a much better buying experience. As for the salesm Matola for making everything correct on my contract and fixing the issues I have. He has made this a much better buying experience. As for the salesman Kevin he was great during the beginning of the process but as I had issues with the contract he turned into a ghost and disappeared. The finance manager Martin was also a displeasure to deal with. He will stone cold lie to your face and try to confuse you with xx. But as I said it was an absolute pleasure to deal with Derrick and he single handily made this a pleasurable experience at the end of the day More

by Robert Schram Verified Customer Verified Customer

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Kevin Costello was knowledgeable, efficient, and friendly. I easily recommend him and the entire dealership to my friends. friendly. I easily recommend him and the entire dealership to my friends. More

by Ilarryjackie Verified Customer Verified Customer

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Avoid signing until you check EVERY document I agreed to buy a 2025 Jeep Gladiator for a signed Out-the-Door price of $38,525.90, but later discovered that different dealer documents showed inflated and to buy a 2025 Jeep Gladiator for a signed Out-the-Door price of $38,525.90, but later discovered that different dealer documents showed inflated and inconsistent numbers: Buyer’s Order: $41,845.85 Retail Installment Contract: $43,916.85 Bill of Sale: $37,327.85 They even added a $3,250 down payment I never paid, and charged some dealer fees twice, even though they were already included in the original quote. I went back to the dealership to correct it, but they dismissed the signed OOD as “not valid.” ⚠️ If you shop here, double-check all paperwork — don’t trust just the first number they give you. I am now filing complaints with: Florida Attorney General (FDUTPA complaint) Consumer Financial Protection Bureau (TILA disclosure discrepancy) This review is to warn other buyers, not to attack — but facts matter, and documents must match. More

by manuelmurit Verified Customer Verified Customer

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My experience at Jerry Ulm CDJR was excellent. I have driven a 2014 RAM 1500 Sport 4x2 for eleven (11) years and put 276,230 miles on it. The truck never let me down and I wanted another RAM. I li I have driven a 2014 RAM 1500 Sport 4x2 for eleven (11) years and put 276,230 miles on it. The truck never let me down and I wanted another RAM. I live in Palm Beach County and could not find a good enough deal locally. I called Jerry Ulm CDJR who had the exact truck I was looking for not afraid to travel to buy one. I negotiated a deal on a 2025 RAM 1500 Tungsten 4x4 over the phone with Devonte Myles and his management team. We were quickly able to come to an OTD price that was better than the price they previously quoted me four (4) months prior when the truck arrived from the manufacturer. I booked a flight from FLL to TPA which the dealership is located only a few miles away from the airport. Devonte Myles had the truck clean and paperwork complete. Martin Gero made the finance paperwork easy to understand and quickly to execute. I was in and out the door in my new truck in just over one (1) hour. I sincerely appreciate the Jerry Ulm CDJR Team and highly recommend if you are shopping for a new RAM to give Devonte Myles and the Jerry Ulm CDJR management and finance team a chance to sell you one. Guts. Glory. RAM. More

by RMTEMPONE Verified Customer Verified Customer

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James was a great sales advisor, he really helped me find the car for me after having a poor experience with my previous vehicle. He was knowledgable on the different vehicles and tiers to help me guide my d the car for me after having a poor experience with my previous vehicle. He was knowledgable on the different vehicles and tiers to help me guide my decision More

by jerrica.soto118 Verified Customer Verified Customer

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I recently purchased a Jeep from this dealership, and I want to take a moment to highlight the positive and the areas that could be improved. First and foremost, Devonte did a phenomenal job. His knowle want to take a moment to highlight the positive and the areas that could be improved. First and foremost, Devonte did a phenomenal job. His knowledge of the vehicle and ability to understand what the customer is looking for is exceptional. Even when the process became frustrating, he remained professional and tactful in his communication, which is why I gave him 5 stars. He demonstrated that he understands the importance of completing the job and ensuring the customer is taken care of all the way through. I also want to recognize Martin, who was outstanding during the closing process. He took the time to explain the dealership’s history and carried himself with professionalism, making the final steps of the sale smooth and informative. Where my experience fell short was in the financing process. Despite coming in with a pre-approved check from my bank, I felt pressured to use the dealership’s in-house lender. Both the Finance Manager and Devonte insisted they could secure a better interest rate, but I had already made my decision. I explained that I wanted my wife involved in the process, but since she works the night shift at a hospital, it wasn’t possible for her to come in before work. Unfortunately, the Finance Manager continued to push for it, without fully considering our circumstances—including the fact that we live in Wesley Chapel and she would have had to fight Tampa traffic before her shift. As a U.S. service member with a spouse who is a first responder, I found this lack of flexibility and understanding disappointing. Once I made it clear I was moving forward with my pre-approval, I noticed a shift in tone and demeanor from both the Finance Manager and Devonte. While Devonte handled it professionally, it was clear that there was frustration and an eagerness to conclude the process. I also wish more time had been spent upfront explaining the warranty options and coverage. Had that been communicated earlier, I could have budgeted for it instead of paying out-of-pocket later. To add to the frustration, within 15 minutes of leaving the dealership, the Auto Start/Stop warning light came on in my new Jeep. I also noticed a knocking sound during shifting when accelerating, which makes me question whether the vehicle had been properly serviced before sale. This experience leaves me unsure if I want to return here for servicing. Overall, the dealership itself is impressive and clearly moves a lot of Jeeps. However, I would encourage the management team—especially in finance—to put more focus on customer care and to recognize that not all customers can or should be pressured into using in-house lending. Incentives and kickbacks should never come at the expense of customer trust. With that said, I want to sincerely thank Devonte and Martin for their professionalism. They were the highlights of my experience and truly represent what good customer service should look like. More

by USMC Veteran Verified Customer Verified Customer

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Michael was very helpful and went above and beyond to make sure my son and I were taken care of while there. Even when things got tough they got the deal done and we left happy. Next time I’m in search o make sure my son and I were taken care of while there. Even when things got tough they got the deal done and we left happy. Next time I’m in search of a vehicle I will be back and would recommend them to anyone. More

by Trollis841 Verified Customer Verified Customer

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Deceptive pricing. Aggressive, rude and condescending sales manager. Extremely inflated doc and filing fees applied. Aggressive, rude and condescending sales manager. Extremely inflated doc and filing fees applied. More

by Zman Verified Customer Verified Customer

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