The staff at Oak Lawn Toyota are phenomenal!
John Beris was very thorough and went out of his way to help us. From the test drive to the showing of how things work, he was patient and kind. E
John Beris was very thorough and went out of his way to help us. From the test drive to the showing of how things work, he was patient and kind. Even a burned out fog light and an imperfect door hinge did not go unnoticed. In fact, he even had those little things taken care of. What’s more, he even got a full tank of gas okayed. He listened to all of our concerns and he answered all of our questions. We would recommend John in a heartbeat!
Marty Maggio was also very helpful. He helped us with the financing, about which we are very grateful. Another caring member of the staff, he worked with us to come up with both a down payment and a monthly payment that we can afford. While nobody likes going through paperwork, Marty explained everything in detail and he helped make the overall experience a pleasure. He definitely deserves to be recognized as well. And thanks to Louis for setting up the remote starter installation. My wife is going to be pleased as punch about that!
In conclusion, my wife and I are completely satisfied with our car buying experience at Oak Lawn Toyota. We were referred to them by our mechanic and they did not disappoint us! We were hesitant about buying a car from a dealership, but all of our fears and misconceptions were quelled and our expectations were beyond met. We are very grateful for everything and we are looking forward to many years of driving pleasure with our vehicle. Thank you once again!
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by miserafinacharlie
Verified Customer
Verified Customer
Other Employees Tagged:
Luis Novoa
, John Beris, Paula Villalobos
Oct 16, 2023 -
Oak Lawn Toyota responded
Thanks for your feedback on your recent visit to Oak Lawn Toyota. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!
John Carnivele, General Manager
Great customer service.
Great patience and not pushy. Overall great place to purchase you car. Caring!
Great patience and not pushy. Overall great place to purchase you car. Caring!
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by monicaleach
Verified Customer
Verified Customer
Other Employees Tagged:
Vito Dinella
Aug 28, 2023 -
Oak Lawn Toyota responded
Thank you, Monica. It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Oak Lawn Toyota!
John Carnivele, General Manager
We loved our salesman.
He was not pushy, very patient and knowledgeable. Excellent communication skills too.
He was not pushy, very patient and knowledgeable. Excellent communication skills too.
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by meghan.kellam
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
John Beris
Jul 13, 2023 -
Oak Lawn Toyota responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oak Lawn Toyota, we look forward to having you as one of our valued customers for many more years to come!
Finance guy was very other than that would NOT recommend
dealership. Once the sale concluded they wanted nothing to do with you. Had a minor problem had to go to Toyota corporate
dealership. Once the sale concluded they wanted nothing to do with you. Had a minor problem had to go to Toyota corporate
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by mars77
Verified Customer
Verified Customer
Jul 13, 2023 -
Oak Lawn Toyota responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.
John Carnivele, General Manager
Jul 13, 2023 -
Oak Lawn Toyota responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.
John Carnivele, General Manager
Edwin was great I was able to tell him what I was looking
for and what I was hoping to get it for. He made sure I felt great about the purchase and that I got in and out as quickly as possible. Very friendly
for and what I was hoping to get it for. He made sure I felt great about the purchase and that I got in and out as quickly as possible. Very friendly and helpful as far as car salesmans go he is the best!
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by quaintancetrev
Other Employees Tagged:
Edwin Cotto
Jun 19, 2023 -
Oak Lawn Toyota responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota.
John Carnivele, General Manager
Steve was great to work with, as were Bob (tech) and Mr
Maggio. Overall a great experience.
Maggio. Overall a great experience.
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by cschultz8
Verified Customer
Verified Customer
Other Employees Tagged:
Bob Spee
, Steve Barrix
Jun 12, 2023 -
Oak Lawn Toyota responded
Thank you so much for your wonderful review! We are thrilled that Steve, Bob, and Marty had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Oak Lawn Toyota!
John Carnivele, General Manager
Edwin was very helpful in my purchasing process, and was
polite and clear from the very beginning. Although there was a $2000 initial markup on the vehicle, their pricing and fees were very transparent, and
polite and clear from the very beginning. Although there was a $2000 initial markup on the vehicle, their pricing and fees were very transparent, and the dealership and its staff were never pushy for any further add-ons or protection plans. It made for a much less stressful purchasing experience compared to other dealerships I have visited. Thank you Oak Lawn Toyota!
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by Ronny
Other Employees Tagged:
Edwin Cotto, Mark Girlich
Jun 06, 2023 -
Oak Lawn Toyota responded
Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, Ronny, and we thank you for choosing Oak Lawn Toyota!
John Carnivele, General Manager
HE'S A PART OF OUR FAMILY, SINCE HE SOLD US OUR CARS!
THE BEST
THE BEST
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by LIONELWILLIAMS1968
Verified Customer
Verified Customer
May 29, 2023 -
Oak Lawn Toyota responded
Lionel, Thanks for sharing your thoughts about your experience with Oak Lawn Toyota. We appreciate your business and hope to see you again soon!
John Carnivele, General Manager
Incredible helpful, courteous, and genuine.
Everyone said "thank you" and shook our hand. There was no high pressure sales pitch. Overall it was a great experience.
Everyone said "thank you" and shook our hand. There was no high pressure sales pitch. Overall it was a great experience.
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by gardener3237
Verified Customer
Verified Customer
Other Employees Tagged:
Tom Fijalkowski
May 21, 2023 -
Oak Lawn Toyota responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
John Carnivele, General Manager
Everyone I worked with was very helpful and nice.
Thank you, Bob and Marty, for all your help!
Thank you, Bob and Marty, for all your help!
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by mh
Verified Customer
Verified Customer
May 19, 2023 -
Oak Lawn Toyota responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oak Lawn Toyota.
John Carnivele, General Manager