Marvin Orellana
Marvin Orellana at Sierra Chevrolet of Monrovia

Marvin Orellana | Page 11

Service Advisor

Sierra Chevrolet of Monrovia

1450 S Shamrock Ave
Monrovia, CA 91016

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4.6
154 Reviews
4.6

154 Reviews

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154 Reviews of Marvin Orellana

June 18, 2024

Dealership Rating
Employee Rating

Very knowledgeable on what maintenance my truck needs and really honest on what is required, especially when I ask about products or costs. More

by MEMOSA674
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Tanya Ruiz, Joe Jimenez , Terry Quinn, John Twiford

Jun 20, 2024

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet for your truck maintenance needs. We appreciate your positive feedback on our honest and knowledgeable service. We're here for you anytime you need assistance with products or costs. We look forward to seeing you again in the future! Sincerely, The Sierra Chevrolet Team

June 03, 2024

Dealership Rating
Employee Rating

I always get the best service from Joe, Jake and the gang at Sierra Chevrolet. Thank you!!! More

by ChevGuy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 05, 2024

Sierra Chevrolet of Monrovia responded

Thank you for the positive review! We are delighted to hear that Joe, Jake, and the team provided you with excellent service at Sierra Chevrolet. We appreciate your feedback and your ongoing support. Please feel free to visit us again or recommend us to others. We look forward to serving you in the future! Sincerely, The Sierra Chevrolet Team

June 02, 2024

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The experience was great. Still unsure what exactly went wrong with my brand new truck but great experience with Sierra nonetheless. More

by jrmassarotti
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 04, 2024

Sierra Chevrolet of Monrovia responded

Thank you for visiting Sierra Chevrolet’s service department. We are glad that we could provide an overall positive experience and appreciate your feedback. If you have any concerns about your vehicle, please don't hesitate to reach out to us. We appreciate your business and look forward to assisting you further. Sincerely, The Sierra Chevrolet Team

May 31, 2024

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Employee Rating

Bad customer care . Person use my email and I have asked to be removed from this list and still have not been removed. More

by bdmjem
Service Price Transparency
Workmanship
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Recommend Dealer
No
Jun 03, 2024

Sierra Chevrolet of Monrovia responded

Thank you for sharing your feedback. We take your concerns seriously and will share them with our team to get this taken care of promptly. If there is anything else you would like to discuss, please feel free to contact us directly. Sincerely, The Sierra Chevrolet Team

May 27, 2024

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Friendly, clean, knowledgeable. They were efficient, fast. Easy to make an appointment and very helpful. More

by tory_too
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 29, 2024

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet for your car needs and for taking the time to share your positive experience, Tory. We are delighted to hear that you found our team friendly, knowledgeable, and efficient. We appreciate your kind words and look forward to assisting you with any future car services or purchases. Thank you again for your support! Sincerely, The Sierra Chevrolet Team

May 23, 2024

Dealership Rating
Employee Rating

Excellent communication and easy to schedule as an initial walk in. My vehicle was returned fast and clean. More

by Enoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeremy 5 stars

May 24, 2024

Sierra Chevrolet of Monrovia responded

Thank you, Enoc, for sharing your positive experience with Sierra Chevrolet on DealerRater. We're delighted to hear that you found our communication excellent and the service fast and efficient. We appreciate your kind words and look forward to serving you again in the future. Sincerely, The Sierra Chevrolet Team

May 17, 2024

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Employee Rating

Fast turnaround. Great service. In spite of all of the disruption from the remodeling and construction going on. Thanks for the great service. More

by PAULSHUSD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 20, 2024

Sierra Chevrolet of Monrovia responded

Thank you for the kind words and understanding amidst our remodeling. We strive to provide excellent service no matter the circumstances. We appreciate your support and look forward to serving you again at Sierra Chevrolet. Sincerely, The Sierra Chevrolet Team

May 15, 2024

Dealership Rating
Employee Rating

I drove to Monrovia because of how el Camino Chevrolet customer service treated me. And Marvin was awesome great customer service got my truck serviced in a timely manner. Definitely will be back. More

by WAYNEDAY8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 17, 2024

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet for your vehicle service needs! We're thrilled to hear that Marvin provided you with exceptional customer service and that you had a timely service experience with us. We appreciate your kind words and look forward to welcoming you back for your future automotive needs. Sincerely, The Sierra Chevrolet Team

May 01, 2024

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Employee Rating

Marvin is always really helpful when getting my car scheduled for service and keeps me well informed during the process of the service as well. Really great service, thank you More

by Joseguzman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 02, 2024

Sierra Chevrolet of Monrovia responded

Thank you for taking the time to write about your experience with us, Jose! At Sierra Chevrolet, we work very hard to provide each of our customers with a personalized and hassle-free experience. We are happy to hear Marvin was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Have a great day! Sincerely, The Sierra Chevrolet Team

April 27, 2024

Dealership Rating
Employee Rating

Joe Jimenez and Marvin Orellana were professional and kind. I will continue serving my car at Sierra Chevrolet. More

by AACLARK09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Jimenez

Apr 30, 2024

Sierra Chevrolet of Monrovia responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Sierra Chevrolet Team

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